ONE-FOUR-EIGHT Response!

2/8/2019 (Permalink)

What is 1-4-8? How can 1-4-8 help me? These are some of the questions we are about to answer for you, and show you how exactly 1-4-8 can help everyone involved. 1-4-8 stands for 1 hour, 4 hours, and 8 hours. This means that within one hour from the notice of loss, a SERVPRO franchise professional will contact you to arrange for service. That within 4 hours of loss notification, a SERVPRO franchise professional will be on-site to start mitigation services, even after hours. Within 8 hours of on-site arrival, a verbal briefing of the restoration plan will be communicated to the appropriate person (this may be the customer, the person responsible for billing, or the insurance adjuster). This does not apply under certain conditions, such as catastrophic events, or storm situations. Just know that we pride ourselves on 1-4-8. Give us a call 24/7/365 and we can get started on the 1-4-8! We here at SERVPRO of West Chester look forward to serving you! 610-692-8884