Recent Posts

ONE-FOUR-EIGHT Response!

2/8/2019 (Permalink)

What is 1-4-8? How can 1-4-8 help me? These are some of the questions we are about to answer for you, and show you how exactly 1-4-8 can help everyone involved. 1-4-8 stands for 1 hour, 4 hours, and 8 hours. This means that within one hour from the notice of loss, a SERVPRO franchise professional will contact you to arrange for service. That within 4 hours of loss notification, a SERVPRO franchise professional will be on-site to start mitigation services, even after hours. Within 8 hours of on-site arrival, a verbal briefing of the restoration plan will be communicated to the appropriate person (this may be the customer, the person responsible for billing, or the insurance adjuster). This does not apply under certain conditions, such as catastrophic events, or storm situations. Just know that we pride ourselves on 1-4-8. Give us a call 24/7/365 and we can get started on the 1-4-8! We here at SERVPRO of West Chester look forward to serving you! 610-692-8884

Why you should chose SERVPRO of West Chester

2/8/2019 (Permalink)

Here at SERVPRO of West Chester, we have an amazing staff who work hard for you every day. From our owners, who guide us all with years of experience, to our office staff, who work diligently with your local and national insurance agents, to our production team, who are always on standby for you to get the job done ASAP, we strive to provide top notch customer service. If you are looking for a local company to provide professional and timely services, SERVPRO of West Chester is the place, and we won't let you down. Give us a call today and schedule a free estimate, and our team will be out to assist you with any and all restoration or mitigation needs you may have.

610-692-8884

SERVPRO Named to Entrepreneur's Top 10 Franchise List for Tenth Consecutive Year

2/8/2019 (Permalink)

SERVPRO retains top ranking in restoration services category in the 2018 Franchise 500 rankings.

SERVPRO maintains its hold on the top ranking in the Restoration Services industry for the 10th consecutive year in the 2018 Franchise 500 rankings from Entrepreneur magazine. 

"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."

According to Steen, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

•SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.

•SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.

"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."

SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies.

West Chester 24 Hour Emergency Water Damage Service

2/7/2019 (Permalink)

SERVPRO of West Chester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 610-692-8884

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Chester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of West Chester

SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Known Why SERVPRO Trucks are Green?

2/7/2019 (Permalink)

Why SERVPRO Do You Known Why SERVPRO Trucks are Green? SERVPRO of West Chester 610-692-8884

You've most likely seen the restoration crews of SERVPRO of West Chester out and about in your neighborhoods helping to recover disasters from fire, water and mold loss.  It’s hard to miss our green service vehicles as they drive through your local community.  But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

 Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster. 

What You Should Do if your Washing Machine Floods

1/3/2019 (Permalink)

Washing machines use up to thirty gallons of water to clean our clothes on a regular basis.  If this convenient device were to flood, however, there would be extensive water damage to your home.  Disaster can strike when we least expect it, so it’s best to have some knowledge of what to do if you experience this problem. 

How to Fix the Problem

Cut off the electrical power supply to the washer at the fuse box.  Don’t stop the washer or immediately pull the electrical plug since doing so can lead to more flooding and possible electric shock. 

Remove the clothes from the washer and drain them in the sink to remove some of the water from the washer.

Check to see if the washer hoses are leaking water. Tighten the hot and cold water supply hoses, and ensure that the drain hose is properly in place.

Test the washer without laundry or detergent to ensure the problem is solved. 

To prevent your washer from flooding, do not put an excessive amount of laundry in the washer during a cycle, and make sure the machine was not recalled.

A water disaster can stem from a small problem, such as a washer leak.  If you experience any water damage in your home, SERVPRO of West Chester can handle the loss for you and restore your property to its preloss condition.

Real Christmas Trees are Recyclable

12/27/2018 (Permalink)

After the holidays, don’t throw your real Christmas tree in the trash or set it on the curb. Real Christmas trees are biodegradable, which means they can be easily reused or recycled for mulch and other purposes. Here are some recycling options and tips on what to do with your tree after the holidays. Every community is different, but in general, you have these options:

Curbside pick-up for recycling: Many providers will collect trees during regular pickup schedules on the two weeks following Christmas.  There are often requirements for size, removing ornaments, flocking, etc. 

Take your tree to a drop-off recycling center: Most counties have free drop-off locations. Usually, you may take up to two trees to a drop-off location at no charge. 

Yard waste: Cut the tree to fit loosely into your yard waste container. 

Tree recycling/mulching programs: Tree recycling and mulching programs are a fast-growing trend in communities throughout the nation. Check with your local department of public works for information. They chip and shred the trees, then make the mulch available for use in your garden.  Your hauler will notify you of pick-up dates in your area. Be sure to check with your local hauler. 

Nonprofit pickup: Call for an appointment to have a nonprofit organization in your area pickup your tree. Some Boy Scout troops offer a pickup service for a small donation (often $5). 

 Other Recycling Options

 Soil erosion barriers: Some communities use Christmas trees to make effective sand and soil erosion barriers, especially for lake and river shoreline stabilization and river delta sedimentation management. 

Fish feeders: Sunk into private fish ponds, trees make an excellent refuge and feeding area for fish.

Bird feeders: Place the Christmas tree in the garden or backyard and use it as a bird feeder and sanctuary. Fresh orange slices or strung popcorn will attract the birds and they can sit in the branches for shelter. (Make sure all decorations, hooks, garland and tinsel strands are removed).  Eventually (within a year) the branches will become brittle and you can break the tree apart by hand or chip it in a chipper. 

Mulch: A Christmas tree is biodegradable; its branches may be removed, chipped, and used as mulch in the garden.

Paths for hiking trails: Some counties use shredded trees as a free, renewable and natural path material that fits both the environment and the needs of hikers.

Living, rooted trees: Get a rooted (ball and burlap or containerized) tree and plant it in your yard. (It's a good idea to dig the hole in the late fall while the soil is still soft, then plant the tree into that hole immediately after Christmas.) Living trees have a better survival rate in mild climates.  

Important: Never burn your Christmas tree in a fireplace or wood stove.

Removing Your Tree
           The best way to avoid a mess removing your tree is to place a plastic tree bag (available at hardware stores) underneath the stand when you set the tree up. You can hide it with a tree skirt. Then, when the holidays are done, pull the bag up around the tree, stand and all, and carry it outside. Obviously, you will want to remove the stand before recycling the tree. If some needles do scatter inside, it is better to sweep them up; needles can clog vacuum cleaners.

Look. Listen. Learn

10/18/2018 (Permalink)

While fire prevention week may be over, practicing fire safety should always be an important part of everyday living. The theme for 2018's Fire Prevention Week is Look.Listen.Learn. This theme aims to raise awareness of “three basic but essential steps to take to reduce the likelihood of having a fire.” Those steps are:
LOOK for possible fire hazards in your home and eliminate them.
LISTEN for your home’s smoke alarms. Know that you may have only minutes to get out if a fire breaks out.
LEARN two ways out of each room of your home. Exits should be easy to access and free of clutter. After leaving the home, go to your family’s designated meeting spot, established when you set up a home fire escape plan.

The National Fire Protection Association provides resources, including community posters, for the public to use to educate others about home fire safety. For kids, the campaign has activity pages and Simon, a character who shares messages about fire safety.

October Is National Fire Prevention Month

10/9/2018 (Permalink)

Fire Prevention Month (and week) raises awareness about fire safety and home safety to help ensure your home and family are prepared in the case of an emergency. This is a perfect time to discuss fire safety with your family. Every family's safety plans will differ from the next - that is why it is important to sit down with your whole family and plan your home's fire safety plans.

The National Fire Protection Association (NFPA)'s 2018 campaign for Fire Prevention Week is "Look. Listen. Learn. Be aware. A fire can be anywhere."

According to the NFPA*, in 2016 there were 352,000 home fires, and 3 out of 5 fire deaths occurred in homes without smoke alarms.
Less than 50% of homeowners have an escape plan.
Carbon monoxide is the #1 cause of accidental death.

These facts and statistics are reasons why your home needs to be equipped with the proper amount of fire safety equipment and alarms. Fire Prevention Month is a great time to kick start your families commitment to fire safety!

Why is fire prevention week in October?

10/9/2018 (Permalink)

National Fire Prevention Week is observed in the United States and Canada, during the week (from Sunday to Saturday) in which October 9 falls.

The Fire Prevention Week commemorates the Great Chicago Fire. On the 40th anniversary (1911) of the Great Chicago Fire, the Fire Marshals Association of North America (FMANA), the oldest membership section of the National Fire Protection Association (NFPA), sponsored the first National Fire Prevention Day, deciding to observe the anniversary as a way to keep the public informed about the importance of fire prevention. In May 1919, when the NFPA held its 23rd annual meeting in Ottawa at the invitation of the Dominion Fire Prevention Association (DFPA), the NFPA and DFPA both passed resolutions urging governments in the United States and Canada to support the campaign for a common Fire Prevention Day. This was expanded to Fire Prevention Week in 1922. The non-profit NFPA, which has officially sponsored Fire Prevention Week since its inception, selects the annual theme for Fire Prevention Week.

In the United States, the first national Fire Prevention Day proclamation was issued by President Woodrow Wilson in 1920. When President Calvin Coolidge proclaimed the first National Fire Prevention Week on October 4–10, 1925, he noted that in the previous year some 15,000 lives were lost to fire in the United States. Calling the loss "startling", Coolidge's proclamation stated: "This waste results from the conditions which justify a sense of shame and horror; for the greater part of it could and ought to be prevented... It is highly desirable that every effort be made to reform the conditions which have made possible so vast a destruction of the national wealth".