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West Chester 24-Hour Emergency Water Damage Service

4/20/2022 (Permalink)

SERVPRO of West Chester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 610-692-8884

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Chester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of West Chester

SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Know Why SERVPRO Trucks are Green?

4/1/2022 (Permalink)

You've most likely seen the restoration crews of SERVPRO of West Chester out and about in your neighborhoods helping to recover disasters from fire, water and mold loss.  It’s hard to miss our green service vehicles as they drive through your local community.  But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

 Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster. 

Do's & Don'ts Following a Fire in Your Home

4/1/2022 (Permalink)

notebook with "to do List" written on the page Let SERVPRO of West Chester help take some of the burden of dealing with a house fire...we are always here to help!

There are so many emotions and questions following a house fire that it is hard to know what you should and shouldn't do.  Here are a few basic tips to keep in mind.


*Do not enter your home until you've gotten permission that it is safe to do so

*Do not start or move your car if it has been damaged

*Do not try to clean any of the smoke or soot damage yourself


*contact family members/loved ones to inform them of the fire

*attend to frightened pets and ensure their safety and comfort

*call all utility providers (electric, gas, water) to inform them of the fire

*call homeowners insurance company to begin the claim process

*find somewhere to stay. 

Most homeowner’s policies will have coverage, which will pay for the food, clothing, and shelter that you and your family may need for a specified period of time

Mold in your West Chester Commercial Property

4/1/2022 (Permalink)

mold clean up advertisement for SERVPRO call Danielle @ 610-506-8919

SERVPRO of West Chester understands mold and we want to educate our community about the best ways to prevent and treat your commercial property. 

Mold grows from mold spores which are too small to see unaided. Spores can survive harsh environments for many years. It can also grow almost anywhere. Mold needs to have above-freezing temperatures, protein such as  animal dander, skin cells, wood, plaster, carpet, and moisture or high humidity.

Mold grows rapidly, damages property, has a bad smell, is unsightly and can cause health effects.

If you have a small amount of mold on a dish, you can clean it. You can even throw it away. However, if you have a large amount of mold, you need licensed mold remediation from an industry professional. The Environmental Protection Agency (EPA) defines a “large amount” as 10 square feet or more.

If you suspect your apartment or office building might have mold, you need to have a certified mold inspector out to examine the area. SERVPRO of West Chester cannot identify what kind of mold you have, but we are licensed in mold remediation and we can repair the damage caused by mold.

When you have a concern about mold damage in your apartment or condominium, speak with your landlord or property manager if you think he/she should hire licensed professionals. Whatever the disaster, remember that SERVPRO is Here to Help.

If you suspect mold in your property, call Danielle at 610-506-8919.

Sprinkler Mishap at Local University

3/10/2022 (Permalink)

Sprinkler Mishap at Local University SERVPRO is here to help the local community

In mid-February , a sprinkler burst in a building on one of our local University campuses. SERVPRO was more than happy to help Cheyney University in Thornbury PA. There was standing water in the floor of the building when SERVPRO arrived on the scene. The sprinkler had dispensed water on the floors and the ceilings. When water damage is concerned, it is important to act relatively quick to ensure that the damage is contained. If the situation gets much worse, it can advance to more than just water damage. 

Typically, if the water is extracted, properly dried out and restored, the area affected should be alright. The area needs to be dried out within 48 hours. However, 24 hours is ideal. It takes mold 24 to 48 hours to begin growing in the ideal conditions. Sometimes, if not dried properly, mold will start growing but not visible just yet. When the water eventually dries, it will begin to show spots on the walls.

Luckily, in this case at our local university, SERVPRO acted quickly. SERVPRO knows the risks of water damage worsening and are always on the scene as soon as possible. The water was dried and the job done efficiently. SERVPRO is always happy to help. If your home or business ever has a wonder issue please call us sooner than later #HERETOHELP call Danielle 24/7 at 610-506-8919

A Quality Team for Quality Work

3/9/2022 (Permalink)

"Develop a team of quality people who focus on excellent service, fairness, and mutual respect." – A mantra used at SERVPRO headquarters every day and something we strive to accomplish at our franchise as well. At SERVPRO we pride ourselves on developing our staff to adapt to and, enhance our company culture and excellent customer service. We work day in and day out to ensure our employees know that they matter and play an integral part in making our franchise a success. In turn, they make sure our clients know how important they are and we will do our best to restore their lives and properties back to normal. Customers continue to choose SERVPRO for our quick response time, our highly trained and qualified team and our ability to make them feel as if they are the only client we are serving. Here in West Chester, we will continue to serve our community to the highest standard.

Happy National Employee Appreciation Day

3/4/2022 (Permalink)

In honor of National Employee Appreciation Day, we would like to recognize some of our employees who have received excellent customer reviews. The hard work and dedication of our team is a major reason we are ablet to run a successful business and keep customers coming back. We appreciate all of their hard workday in and day out.

Bruce B. reviewed SERVPRO of West Chester

Water Leak Cleanup - Five Star Review

We were doing some upgrades to our upstairs bathroom when an unforeseen leak from the bathtub came down through the kitchen ceiling. I called SERVPRO in West Chester and they scheduled an appointment to remediate the water damage in the kitchen. The two technicians, Tristan & Mike, came out and installed the dehumidifier and air fans to insure there would not be hidden moisture in the ceiling that might turn to mold. They were courteous and professional. The next day Dan came to our house to verify that the equipment was performing properly. It was. A couple days later Mike returned to verify the drying process and remove the equipment. I recommend this SERVPRO team to anyone in the West Chester area!


Richard M. reviewed SERVPRO of West Chester

Basement Flood Resolved - Five Star Review

After finding a flooded basement due to a heater pipe leak I foolishly thought I’d take care of it myself. About 4 hours of exhausting work and no substantial progress SERVPRO’s motto of “Like it never happened.” was ringing in my head. Danielle answers the phone, at all hours I might add, professional, courteous and accommodating to the needs of the job. The technicians came right out. 3,4 sometimes 5 men were on the job. 13 fans, 3 dehumidifiers. 2 men came back everyday for the next 3 days during times convenient for me to adjust and remove equipment as necessary. Did a great job. I highly recommend them. As for Danielle, she appears to never sleep. I think she wears a cape and has a big red S on her shirt.


SERVPRO of West Chester is Here to Help!

3/3/2022 (Permalink)

SERVPRO of West Chester helps to restore history. We love our community!

SERVPRO of West Chester recently helped to restore a historical college back to its original beauty after it took on water and mold damage. SERVPRO of West Chester is dedicated to serving its local community while maintaining its original charm and historical value. We pride ourselves on playing a key part in keeping our surrounding communities in tip-top shape.  

Call Us Today

If you experience a water or mold damage emergency, SERVPRO® of West Chester is ready to respond 24 hours a day, every day, and can be onsite in four hours to begin the cleanup and restoration process. Call us today at 610-506-8919. We’ll clean and restore your water and mold damage “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Smoke Detectors - Need to Know

3/2/2022 (Permalink)

Be sure to check all smoke detectors for cleanliness and functionality regularly. Smoke detectors save thousands of lives every year.

While conducting regular inspections in your home it is imperative to monitor and test all smoke detectors throughout. Having smoke detectors with dead batteries, that are not installed correctly or that need to be replaced is only putting you and, your family in harm’s way. Working smoke detectors should be a top priority in your home’s safety plan with batteries being tested at least once a month. Also, be sure to keep your smoke detectors clean and dust free for maximum efficiency.

It is important to have working smoke detectors on each floor of your property. Heat and smoke rise and will make its way up stairs and through openings. For this reason, the best place for smoke detectors to be installed is on ceilings. Smoke detectors should be installed in every room and hallway on the property to ensure maximum safety of all occupants.

There are two types of smoke detectors you can choose from when creating a safety plan for your property:

Photoelectric smoke detectors use a light sensor to detect smoke. Smoke enters the detection chamber and blocks the light beam which allows it to reflect light onto the sensor. This, in turn, trips the smoke alarm and warns occupants of a potential fire. Photoelectric smoke detectors are great for early detection of fires as many times there is smoke before there is an actual fire. It gives you time to assess the situation, notify your loved ones and, retreat to safety.

Ionization smoke detectors use ionized particles to detect the presence of smoke. The reaction between radioactive material and two electrically charged plates located in the smoke detector causes the ionization of air and a current between the two plates. Smoke enters the detector, disrupts the current and, triggers the alarm for the safety of the occupants. Ionization smoke detectors tend to perform more effectively with open flame fires as opposed to smoldering fires.

Neither smoke detector is better than the other and to ensure the highest safety for you and your loved ones your property should have both installed. It is also recommended to install both interconnected and hard-wired alarms throughout your property. Interconnected alarms are just that; connected together so if one alarm goes off, they all will go off. Hard wire alarms are connected to the main power supply.

Be sure to replace your alarms every 10 years and have a fire safety plan intact that each property occupant is aware of. No measure is too great in protecting your property and loved ones from an unexpected fire loss. 

If your property takes on smoke or fire damage, please reach out to your local SERVPRO...

Call Us Today

SERVPRO® of Southern Delaware County & West Chester wants residents and business owners to know that we have the training and state-of-the-art equipment to respond to any water, mold or, fire damage emergency. We will clean and restore your damage “Like it never even happened.”

Call Danielle 610-506-8919

Prevent Rain Gutter Clogs and Back-up

3/2/2022 (Permalink)

Clogged rain gutters can lead to overflow, leakage and, eventually, property damage. Take measures to keep your gutters clear of blockage and debris.

  1. Clear gutters of debris on a regular basis. Mother nature makes it easy for rain gutters to get clogged with items such as leaves, acorns and, twigs and branches. Take measures to regularly monitor and clear out your rain gutters.
  2. Be sure to keep near by trees trimmed and tidy to limit the amount of debris entering your gutters.
  3. Once cleared, place gutter guards or covers over rain gutters to stop debris from ever entering. Of course, small particles and items may make their way through the guards but this is a terrific step to reduce waste that ends up in your gutters.
  4. Make sure downspouts are cleared of any debris as well. This will limit back-up into the actual gutters.
  5. The design of your gutters could be causing back-up and overflow. Splash guards can be installed to prevent rain from “jumping” over the gutters.
  6. Ensure that your gutters are the right size and slope to maximize the efficiency of water drainage. If gutters are too small or receiving too much rain at once they will overflow and not drain properly into the downspouts.
  7. Keep animals and their homes out of your gutters by using non-toxic sprays or ultrasonic sound emitters.