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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Preventing Electrical Fires

8/13/2021 (Permalink)

Electrical fires can be extremely detrimental to your business. Damages can occur from both the fire and the water that is used during firefighting efforts.  As a business owner, it is important to know the steps to take to prevent electrical fires in your office.

Cords and Plugs:

Cords, plugs, and outlet damage are extremely common causes of electrical fires. If these items are tattered, frayed, worn out, or showing burn signs, they should immediately be replaced. Old cords that are in poor condition can overheat or spark which can lead to a fire. Replacing cords is a simple and non-expensive way to help prevent electrical fires. 

Outlets:

It is important to make sure your outlets are not overloaded, as this can be a huge risk factor for electrical fires. The United States Fire Administration recommends that power strips equipped with internal overload protection are purchased. These strips help ensure that a strip turns off when it becomes overloaded to help prevent fire damage.

Space Heaters:

Since space heaters are plugged in, they can be dangerous if not used carefully and correctly. Flammable materials such as paper, cardboard, coats, and rugs should be kept away from equipment that can become hot and overheat. 

Wiring:

Faulty wiring is a huge hazard and should be addressed immediately. If a lamp is flickering or an outlet is sparking, an electrician should be consulted to repair them as soon as possible. Appliances that are hot to touch and overheating should also be checked out by an electrician.

Inspection:

Your business should be inspected for hazardous situations that could potentially cause a fire. A licensed electrician can help keep your business and employees safe with a thorough assessment of the outlets, wiring, appliances, and other fire hazards.

Taking a few moments to ensure your business is safe from electrical fires is an easy, non-expensive way to keep you, your business, and employees safe. If you do experience a fire, SERVPRO of Southern Delaware County & West Chester is here to restore any damages and get your business back to normal.

Call Danielle 610-506-8919

Tornado Watch

8/5/2021 (Permalink)

Tornado Call Danielle 610-506-8919

It is important to keep you and your loved ones safe during a Tornado Watch. Different ways you can do this are:

Before a Tornado:

Watch out for dark, rotating clouds. If you see one, take shelter immediately.

Listen for a tornado siren, if you hear one seek shelter immediately.

Turn on your TV/Radio to stay updated with the current weather and emergency instructions.

Avoid unnecessary car trips as you do not want to be caught outside if a tornado comes.

Bring outdoor furniture and other items that can blow away inside as they may become a safety hazard.

During a Tornado:

Take shelter immediately as flying debris and high winds can cause injuries.

Keep your windows closed and stay away from them. If a window breaks the glass can injure you.

If you are in a building, go to the basement or lowest floor. This is the safest location for you and your loved ones.

If you are in a mobile home, go to the nearest building or storm shelter as these will protect you more than you home.

If your car is hit by debris, stop, cover your head, and stay below the windows. You will be safer inside your car than outside of it.

If you are outside, lie down in a flat area and make sure to cover your head with your hands. You will be safer lying down than standing up.

After a Tornado:

Avoid entering damaged buildings as broken glass and exposed nails can injure you.

Keep away from downed power lines and objects touching them as they can electrocute you.

Wear sturdy shoes, long sleeves, and gloves when walking through debris. Stepping on nails and glass can severely injure you.

If you experience any Storm Damage from this tornado, SERVPRO of Southern Delaware County & West Chester is here to repair your home or business to return it back to normal. 

Call Danielle 610-506-8919

The High Cost of Water Damage

8/3/2021 (Permalink)

The High Cost of Water Damage

Each year water causes billions of dollars in property damage and the longer water damage is left untreated the higher will be the cost of repairs. Exterior repairs can help protect your home’s exterior. Water will naturally find the path of least resistance and will seep inside structures through damaged irrigation systems, broken downspouts, leaking roofs, failing seals around windows and doors and from severe weather events and snowmelt. SERVPRO® of Southern Delaware County & West Chester offers these tips form the Insurance Information Institute to repair and protect your home’s exterior from water damage:

  • Caulk and seal windows 
  • Inspect your roof for missing, damaged and aging shingles and make necessary repairs
  • Remove debris that may have accumulated in downspouts and rain gutters
  • Position downspouts so that they direct water away from the house
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house
  • Turn off and drain outside faucets to protect against frozen pipes
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house

Call Us Today

If you experience a water damage emergency, SERVPRO® of Southern Delaware County & West Chester is ready to respond 24 hours a day, every day, and can be onsite in four hours to begin the cleanup and restoration process. Call us today at 610-506-8919. We’ll clean and restore your water damage “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Certified SERVPRO Cleaned

7/29/2021 (Permalink)

Certified Call Danielle 610-506-8919

Though things are looking up, The COVID-19 pandemic has set new standards for cleaning in the nation. As businesses have reopened their doors, it has become more important than ever to ensure customer and employee safety by performing frequent disinfecting and sanitization services.

SERVPRO® of Southern Delaware County & West Chester has been offering a new, defensive cleaning program throughout this pandemic to proactively address the need for viral pathogen cleaning for commercial businesses. This cleaning program goes beyond the scope of a routine janitorial service and adheres to the cleaning and decontamination standards established by the national Centers for Disease Control and Prevention (CDC).

Based on your business type, size, foot traffic, congestion, and touchpoints, we will develop a customized program based on your specific needs. We will clean, disinfect, and sanitize all porous and nonporous surfaces, tools, furniture, and equipment, and will dispose of all hazardous materials. In the event there has been COVID-19 exposure, we will clean within 24 hours to get your business reopened quickly.

Our technicians are specialty trained and certified to perform a variety of biohazardous decontamination and chemical spill cleanup and restoration services and follow industry and CDC guidelines.

Certification

When your business has been Certified: SERVPRO Cleaned we place a decal on your door with the date of the cleaning so your customers will know when this cleaning was performed.

Call SERVPRO® of Southern Delaware County & West Chester today at 610-506-8919. We’ll clean and restore your commercial business “Like it never even happened.”

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Mold Restoration and Cleanup

7/22/2021 (Permalink)

There’s so much to see and do in Southern Delaware County & West Chester and the landscape can change with the weather, from the rich color of the autumn leaves to winter snowfall. 

Unfortunately, that can also leave both residential and commercial properties vulnerable to water damage. Whether you’ve got a private home or a business, once mold invades it can become a costly problem.

Mold remediation can be essential in this area and that’s where the professionals at SERVPRO come in.  We’ve been serving this community for 15 years and we pride ourselves in having the personal touch. Since we live and work here too, we know what it’s like and we want to ensure that your home or business is safe.

Why Trust SERVPRO of Southern Delaware County & West Chester?

Water damage is a serious matter that can have a devastating effect on both homeowners and commercial business owners alike. At SERVPRO, we understand the importance of responding quickly to every emergency and providing the most professional results every time. We’re ready to respond immediately 24 hours a day and we use state-of-the-art equipment to get the job done right. 

Speed is essential since mold growth can begin within 48 hours after initial water damage. Whether historic or brand new, every property deserves the best care and that’s what we provide, even ensuring that our technicians are trained in the most current mitigation techniques.

We’ll not only address the initial water damage, we’ll carefully remove and repair any damaged materials and safely dispose of anything that can’t be repaired. Then we’ll use our professional-grade equipment to thoroughly dry every inch of your property and ensure that mold growth is stopped in its tracks.

What Makes Mold A Problem

It only takes a small water leak for mold to grow and spread in your home or business. Once it begins, mold can spread rapidly, particularly if it gets into the air ducts, where it can begin to affect the entire building. That’s why quick and thorough mold remediation is so important and why the professionals at SERVPRO take their jobs so seriously.

Mold thrives in any dark, damp area such as a basement, garage, attic or closet and it can spread to fabric, clothing, and upholstery as well. Since it is made up of microscopic spores, it can become a problem before you even realize it, which is why you should always rely on a professional water mitigation company to handle your water emergency. Unfortunately, with the sometimes harsh winter weather, water emergencies can be common and water damage can be a huge problem.

 Remediation The Right Way

Removing mold is about more than just scrubbing away those nasty patches of white or black. More often than not, visible mold growth is just the tip of the iceberg. The only way to ensure that mold growth is completely eradicated at its source is with professional mold remediation services like those provided by SERVPRO.

We know exactly what it takes to treat the kind of water damage that homes and commercial businesses often face and we’re prepared to respond whenever you need us. We’ll arrive and assess the situation immediately and determine exactly what kind of response is required. Then we’ll go to work to provide complete remediation because our ultimate goal is to restore your home or business to its previous condition. 

Of course, the cleanup of commercial property can be more extensive, but no job is too big for us. We follow the same basic steps as home mitigation for commercial properties and rest assured, we’ll treat your business with the utmost care. As members of the community ourselves, we know how costly water damage can be to a business so our goal is to get your doors open to customers as quickly as possible.

We understand how important it is for mold remediation to be done the right way and that’s what we do on every job. You wouldn’t trust your family or your customers to anything less than the best and that’s exactly what you’ll get when you turn to SERVPRO. We’ve got the training, equipment, and personnel to ensure that mold growth is stopped at the source and your property is as safe as possible.

The Name You Can Trust In Water Mitigation

Life is beautiful in historic Southern Delaware County & West Chester, and the water mitigation professionals at SERVPRO are committed to keeping it that way. When water damage strikes your home or business, you can trust us to handle your property as if it were our own. 

That’s the promise we’ve been making to the local community for over a decade and it’s one we proudly stand by.

Mold Mitigation Professionals You Can Trust

Water is an integral part of life but it can also become a real problem at times. Whenever MOLD damage strikes your home or business, you need to act fast and rely on the water mitigation professionals at SERVPRO.  

We’re a name you can trust and we’ll do our best to serve every member of our community with care.

Call Danielle at 610-506-8919

SERVPRO of Southern Delaware County & West Chester is here to help.  We are SERVice PROfessionals and are ready to respond to your moment of misery.

Recover from Fire Damage

7/22/2021 (Permalink)

Reclaim Control of Your Life

When a fire strikes a home or business in Glen Mills, there is so much devastation in such a short time that the people may feel they have lost all control over their lives.

When fire and water take control of your life,

we help you take it back.

Call SERVPRO® of Southern Delaware County & West Chester at 610-506-8919. We have 24-hour emergency service 365 days of the year, so we can get technicians out to repair fire damage or water damage quickly.

Our technicians remove soot and smoke (both of which cause additional damage) and extract any water or moisture left from the fire-fighting efforts. SERVPRO of Southern Delaware County & West Chester has technicians who are experts at restoring fire-damaged or water-damaged building materials and contents.

The emergency team members also document every object and part of the building, noting its current condition and keeping a record of the steps to restore it to the preloss condition. If restoration is not possible, they document the reasons. They make working with insurance companies less stressful than it would be alone. Even better, SERVPRO of Southern Delaware County & West Chester works with most insurance companies, allowing people to attend to their families and employees or clients.

If there’s an emergency, we’re Faster to any size disaster.  Call us at 610-506-8919

SERVPRO of Southern Delaware County is Independently Owned and Operated.

SERVPRO Takes Care of Local Businesses

7/12/2021 (Permalink)

commercial Call Danielle 610-506-8919

SERVPRO® of Southern Delaware County & West Chester is an independently owned and operated business in metropolitan Philadelphia. We understand that businesses need to focus on their services and products to operate smoothly.

That’s why SERVPRO of Southern Delaware County & West Chester is available to businesses for both the unpredictable and the predictable. Call us at (610) 506-8919, check our website, or send questions on the link provided by the website.

SERVPRO of Southern Delaware County & West Chester is prepared for the unpredictable

Recovery from storms, fires, flash floods, and other disasters is business as usual for SERVPRO of Southern Delaware County & West Chester. SERVPRO of Southern Delaware County & West Chester technicians are trained to clean or repair current damage and to prevent more damage. We aim to restore property to its preloss condition.

Weather-related disasters are not the only emergencies. SERVPRO of Southern Delaware County & West Chester is an expert in cleaning to prevent the spread of viruses, bacteria, and fungi. SERVPRO of Southern Delaware County & West Chester also cleans and restores property after contamination, as well as after trauma or crime scenes.

SERVPRO of Southern Delaware County & West Chester takes care of the Predictable

Even if no one ever spills coffee, messes happen. Dust and dirt accumulate, trash cans seem to fill themselves, and the floors never stay clean. SERVPRO of Southern Delaware County & West Chester supplies regular cleaning services to office towers, schools, military bases, and healthcare facilities.

SERVPRO of Southern Delaware County & West Chester works with each company to design the right cleaning program; your business will get all of the services it needs, with none that it doesn’t.

Here to Help®

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

Protect Your Home from Summer Storms

7/6/2021 (Permalink)

Ways to Protect your Home from Storm Damage

 Storms can happen anytime, and it is important to be prepared for when they do hit. Summer storms can bring violent weather that can cause major property damage such as winds, heavy rains, lightning, thunder, and hail. Taking precautionary measures can help you prepare and protect your home can help prevent extensive storm damage.

Secure Loose Items in your Yard

Outdoor furniture, grills, gardening equipment, lawn decorations, children’s toys can all blow away or be damaged during a storm. These items can also become dangerous with high winds and fly into your home, car, garage, or neighbors’ home. Bringing these items inside or in a shed can help prevent damage to both your home and these items.

Inspect the Roof and Gutters of Your home

Inspecting your roof for damaged shingles or gutters is important to making sure storms don’t prevent massive damage to your house. Damaged roofing and gutters can cause rainwater to leak into your house. It is important to inspect and repair these so that wind and storms do not damage your home further.

Inspect your Windows

Windows are a vulnerable part of your home during a storm as they can possibly leak or shatter. Making sure windows are properly sealed can keep out wind and rain during a storm. New windows are a great option as they are made of strong glass and are less likely to leak.

Protect your Home from Flooding

Flooding is an extremely common effect of a storm. It can lead to extreme water damage or mold. Checking your basement for leaks or cracks is an effective way to prevent flooding. Another important way to prevent flooding is to make sure your gutters drain away from your home.

Have a Backup Power Source

Storms commonly take out power which can be dangerous and inconvenient. Power is important to keep items in the refrigerator fresh and to make sure your cell phone and other devices are charged. Sump pumps may also stop working which may lead to basement flooding. Having a backup power source can keep you and your family safe from these occurrences.

Trim Large or Dead Tree Branches

Strong wind can cause branches to fly off of trees and into your home. Tree branches can also hit cars and power lines which can be potentially dangerous. Inspecting the trees around your property and making sure they are well trimmed can prevent extensive damage during storms.

Call SERVPRO for any Storm Damage!

SERVPRO of Southern Delaware County & West Chester is here to help with any emergency storm damage to your property. We are available 24/7/365 to help protect you and your property from all damages. Call Danielle 610-506-8919

SERVPRO Restores Damaged Floors

6/22/2021 (Permalink)

commercial flooded property Call Danielle 610-506-8919

SERVPRO® of Southern Delaware County & West Chester is a part of the greater Philadelphia area, just like the other businesses around Southern Delaware County and West Chester. We want every part of the community to do well, which is why businesses count on us to be Faster to any size disaster and to get the business back to normal operation after any kind of damage.

We might not notice the floors until something happens to damage them. Water from storms or floods or broken pipes can damage even concrete if left on its own and fire can leave soot and smoke damage even on marble. Fortunately, SERVPRO of Southern Delaware County & West Chester is Here to Help®, regardless of the type of damage.  We take care of damaged floors from initial assessment through all of the repairs.

If the damage has exposed the floors to the outside, SERVPRO of Southern Delaware County & West Chester provides tarps and board-ups to protect the building(s) and contents. We also provide roof repair, making restoration easier and more cost effective because there is only one vendor.

Trained technicians clean and disinfect the floors, removing even hidden moisture, and mitigating any microbial damage. Count on SERVPRO of Southern Delaware County & West Chester to clean, disinfect, and repair carpet, linoleum, marble, tile, and hardwood floors.

When fire and water take control of your life, we help you take it back.

Call Danielle at 610-506-8919. When disasters start taking vacations, so will SERVPRO of Southern Delaware County & West Chester. Until then, we are available 24 hours/day, every single day.

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Hurricane Season is Here

6/22/2021 (Permalink)

storm Call Danielle 610-506-8919

Hurricane Season is Here

Hurricane season is here, and hurricanes have been known to cause damage all along the East Coast. Even if you are not in the direct path of a hurricane, the high winds and storm surges can cause property damage and flooding. SERVPRO® of Southern Delaware County & West Chester wants home and business owners to know that we have years of storm damage restoration experience and we are Here to Help. ® Here are some of hurricane safety tips offered by the Office of Emergency Management, City of Philadelphia:

  • Know your area’s flood risk and think about getting flood insurance
  • If you live in an area that floods, keep sandbags, plastic sheeting and lumber on hand to protect your home
  • Elevate your furnace, water heater and electrical panel and remove other items from the floor
  • Know the safest evacuation route from your home and have a family emergency and evacuation plan
  • Prepare a Go Bag with emergency supplies that you can grab and take with you in a hurry

Call Us Today

We hope you never experience storm damage to your home or commercial property but if you do SERVPRO® of Southern Delaware County & West Chester is ready to respond 24 hours a day every day. Call us today at 610-506-8919. We’ll clean and restore your storm damage in “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Property Damage Insurance Claims

6/15/2021 (Permalink)

U.S. Property Damage Claims

Did you know that property damage, including theft, accounted for 98.1 percent of insurance claims in the United States? According to the Insurance Information Institute, (III), six percent of all insured homeowners filed a property damage insurance claim in 2017. The III goes on to explain that claims fluctuate from year to year due to weather-related events. SERVPRO® of Southern Delaware County & West Chester wants residents to know that we are ready to respond to any size property damage call. We offer an array of cleanup and restoration services for homeowners and commercial business including:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building Services

24 Hour Emergency Service

From the moment you contact us, we can be onsite within four hours of your call, 24 hours a day seven days a week. Over the phone we will ask you a series of questions to determine the best approach to take to meet your needs including the number of technicians to deploy and the type of equipment to bring to the job site.

Call Us Today

SERVPRO® of Southern Delaware County & West Chester is Here to Help. ® Call us today at 610-506-8919. We will clean and restore your property damage “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Flash Floods

6/11/2021 (Permalink)

Flash Flood Watch

The National Oceanic and Atmospheric Administration, (NOAA), issued a flash flood watch for the area, due to a strong storm front that developed over the weekend. Flash floods can occur when a severe storm brings heavy rainfall to an area over a short period of time. Areas with poor drainage, creeks, and other watercourses can leave their banks and cause flooding to nearby properties. SERVPRO® of Southern Delaware County & West Chester wants home and business owners to know that we have years of experience dealing with water damage emergencies, and  we can be onsite within four hours to begin the cleanup and restoration process.

Flood Safety Tips

Here are some safety tips from the American Red Cross to keep you safe until help arrives:

  • Turn off the power and water mains if instructed to do so by local authorities
  • Boil tap water until water sources have been declared safe
  • Avoid contact with floodwater. Listen to local area radio, or TV stations for the latest information
  • Don’t use gas or electrical appliances that have been flooded
  • Dispose of any food that comes into contact with flood water

Call Us

Storm damage can become costly if not taken care of quickly. SERVPRO® of Southern Delaware County & West Chester has a team of highly trained technicians ready to respond 24 hours a day, every day, to assist business owners and residents. We can also help with the insurance paperwork and process. Call us today at 610-506-8919.

SERVPRO of Southern Delaware County & West Chester is Independently Owned and Operated.

Does Your Store Have Property Damage?

6/3/2021 (Permalink)

commercial Call Danielle 610-506-8919

No Job is Too Big or Too Small

When damage harms your commercial business, it is critical to get the repairs done as quickly as possible in order to minimize the disruption to your customers and employees. Fire, water, storms, mold, biohazard spills and other disasters can cause damage when you least expect it, and if this happens to your business, SERVPRO of Southern Delaware County & West Chester wants to assure residents that our team of highly trained professionals is ready to help you get back to business. We have experience working on:

  • Small Office Buildings
  • Large Office and High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotels and Motels
  • Small Retail Stores
  • Large Retail and Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government and Military

We provide an array of commercial building restoration services including:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

Call Us Today

SERVPRO® of Southern Delaware County & West Chester wants business owners to know that you can count on us to respond to any commercial property damage emergency 24 hours a day and we can be onsite within four hours of your call. Call us today at 610-506-8919. We will clean and restore your property damage “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

How do I Dry a Water Leak?

5/28/2021 (Permalink)

The immediate aftermath of a severe water leak can be daunting.

Many surfaces, from books and furniture to floors and walls, can be damaged by water and that initial damage can lead to mold and mildew growth if not addressed quickly and thoroughly.

Since mold growth can begin within 48 hours after water damage occurs, it is crucial to begin the remediation process immediately and specific guidelines should be followed in order to ensure that the job is done correctly. 

While it is generally a good idea to rely on professional remediation services, there are some steps you can take to begin the process yourself:

  • Get Air Circulating

The best way to begin the drying process is by moving air.  You can do this both naturally, by opening windows and doors, as well as mechanically, using fans.

The size and amount of fans you need will depend on the amount of area that is involved; the larger the room, the more powerful the fan you’ll want to use. You can rent high-powered fans to speed up the process even more.

  • Dehumidify

In a contained area, like a basement or rec room, with limited outside access, you can remove excess humidity with a portable dehumidifier. 

Shut the doors and windows of the room and remember to change the water collection drawer of the humidifier regularly if it doesn’t self-drain.

  • Remove Standing Water

If there are several inches of standing water, a portable sump pump can be used to move the water out of the house. 

Direct the hose of the pump out a door or window and make sure the water flow is directed away from the foundation of the house.

  • Use a Wet/Dry Shop Vac

For smaller areas with less standing water, a wet/dry shop vac can help to suck up the excess. They can be particularly useful for salvaging water-damaged carpeting and flooring. 

Never use a regular household vacuum on wet surfaces as this could damage the vacuum and be careful when emptying the canister of the shop vac, particularly if the water involved is contaminated with sewage or other potentially hazardous material.

  • Remove Water Damaged Furnishings

Any objects that have been damaged by water, including rugs, furniture, and other belongings, should be removed and set in the sun to both begin the drying out process and reduce the moisture level in the room.

Sheet vinyl or linoleum flooring should also be removed to speed up the evaporation process. 

Any wet insulation underneath water damaged flooring or inside walls should be removed and discarded.

  • Remove and Carefully Dry Papers

Books and papers that become wet may not be salvageable, but for important items you can help prevent mold growth and slow the deterioration process by placing them in a plastic bag and putting them in a frost-free freezer. 

Aside from this step, it will be necessary to handle paper items carefully in order to preserve them, including cleaning them off with soft brushes and using rubber gloves for your protection. 

  • Absorb Excess Moisture

Once standing water has been removed, you can use desiccants such as silica gel, clay, or calcium oxide to absorb any remaining moisture.  Place the desiccant in either an air-tight container or a sealed area such as a closet.  It may take days or even weeks for them to become completely saturated.

Act Quickly To Avoid Hazards

Again, the faster you act to begin drying out a water damaged room, the better your chances of avoiding water-related hazards, including mold growth, dust mites, and the release of non-microbial chemicals from formaldehyde-treated wood furnishings, plastics or PVC.  Scientific evidence shows that these hazards can cause serious health effects. 

Call The Professionals

Because water damage can permeate beneath the surface of floors and walls and continue to be an issue for days or even weeks after the original emergency, it makes the most sense to trust a professional water mitigation company like SERVPRO. 

With extensive training, professional equipment, and the ability to respond immediately whenever disaster strikes, SERVPRO can ensure that your home is thoroughly dried out and returned to normal as quickly as possible.

It’s particularly important to have professional water mitigation when walls are damaged, as drywall can act as a wick and absorb moisture.

Even if the water damage isn’t visible, it can still lead to mold growth if it isn’t properly treated.

At SERVPRO we’re:

  • trained to get beneath the surface, using specialized equipment such as moistures meters,
  • infrared imaging devices and
  • heavy-duty dehumidifiers and fans to ensure that your home is thoroughly dry and safe for your whole family.

When water damage occurs, getting the affected area dried out as quickly as possible is crucial.

To ensure the safety of your family, make sure you undertake the drying process properly, and don’t hesitate to call on the reliable water mitigation professionals at SERVPRO.

Call Danielle 610-506-8919

Does Water Damage Happen Immediately?

5/26/2021 (Permalink)

water damage Call Danielle 610-506-8919

Water is one of the most destructive forces on Earth

It only takes a small amount of water to cause extensive damage, but just how quickly does that damage occur?

While some of the effects of water are immediate, there are other effects that may take days or even weeks to become apparent.

The extent of water damage depends on how long the water is allowed to stand or accumulate, but even after you stop the immediate cause there can still be lingering effects.

For this reason, it is imperative that you recognize exactly how water can affect your home and how to properly clean up after a water related emergency to prevent further damage.

Water Damage Within Minutes

The first signs of water damage will be to carpeting, fabrics and furniture items that come in contact with standing water. Porous materials like carpeting, fabric and paper will soak up and retain water, causing them to become discolored and begin to swell. 

Furniture that is standing on carpeting will begin to leech and stain the carpeting.

The first step in repairing the damage is to identify the source of the water and resolve it if possible.

In the case of a burst pipe or leak, shutting off the water supply to your home should do the trick.

If the cause is flooding from a storm then you’ll need to wait until the storm is over and begin removing the standing water as safely and quickly as possible.

Water Damage Within Hours

Even if you are able to quickly cut off the source of the problem, damage can still occur within hours of first contact with water.

As the humidity level rises, odors become apparent and fabrics that are not colorfast will begin to bleed, potentially staining other materials they come in contact with. 

Furniture and other wooden objects begin to chip, peel and swell.

In order to mitigate the damage to furniture and other wood surfaces, steps should be taken to remove the items and begin drying them out as soon as possible. 

In most instances, you’ll want to proceed cautiously, allowing the items to air dry to prevent the damage from getting any worse.

If the damage is too severe, items may not be salvageable.

Water Damage Within Days

By far the biggest risk related to water damage is the growth and spread of mold and fungi.

Mold requires moisture to grow, so as soon as surfaces become wet they provide the perfect environment for mold. 

Mold will begin to grow within 24 to 48 hours after water exposure occurs and once it begins to grow it can spread rapidly and may cause health effects.

After flooding occurs, you’ll need to confirm that conditions are safe in order to begin cleanup, which includes checking for signs of mold growth.

The EPA has guidelines to follow in order to determine the safety of any structure for flood cleanup. 

Other damage that can occur within days of flooding includes severe warping and cupping of wood floors, blistering of paint and peeling of wallpaper as adhesives start to release.

Wood structural beams and other underlying parts of your home may also begin to swell, warp and split.

Water Damage Within Weeks

The damage caused by flooding can take as long as several weeks to become apparent and may be severe if immediate steps are not taken to thoroughly dry and clean the affected area.

To prevent spread, you should have your home’s HVAC system thoroughly checked and treated as this is the primary way that mold can infect an entire house.

Structural beams, floors, and ceilings may be drastically affected, making the home unsafe for occupancy.  

The Red Cross recommends carefully checking your home for any structural damage after a flood before you begin the cleanup.  

Trust The Pros To Make Repairs

Water damage can be devastating and it can continue to be a problem long after the immediate emergency is resolved.

To protect your home and family against the lingering effects of water damage, you need to ensure that the affected area is completely dried and cleaned.

While you may be able to handle some of this process yourself, you don’t want to take risks and that’s why it’s important to hire water mitigation professionals to ensure that the job is done right.

At SERVPRO, we’re prepared to respond immediately and we have the expertise and equipment necessary to get the job done right every time.

We’ll remove any badly damaged items and make structural repairs to ensure that your home is safe.

As devastating as flooding can be, not all water damage is immediately apparent.

To keep your home safe, stay one step ahead of water damage by trusting cleanup and restoration to the professionals.

Call Danielle 610-506-8919

Space Heaters are the Second-Leading Cause of Home Fires

5/18/2021 (Permalink)

fire Call Danielle 610-506-8919

Space Heaters are the Second-Leading Cause of Home Fires

Spring temperatures are cool at night, and many people use space heaters to reduce heating costs and to heat rooms with inadequate heat distribution. Although space heaters are commonly used for this purpose, a report from the National Fire Protection Association (NFPA) identifies space heaters as being responsible for 53 percent of U.S. home fires, and the leading cause of home fire deaths. SERVPRO® of Southern Delaware County & West Chester offers residents these suggestions from the NFPA on how to use electric space heaters safely:

  • Keep children and pets away from space heaters at all times
  • Never leaved a space heater unattended
  • Turn your space heater off before going to bed
  • Place space heaters at a minimum of three feet away from combustible materials
  • Make sure your smoke and carbon monoxide alarms are operating
  • Make sure the electrical cords are not damaged and avoid the use of extension cords   

We Are Fire Damage Specialists

When a fire causes damage to your home or business, we want to help. We offer many services to clean and restore furniture, documents, and keepsakes and can store items while repairs are underway.

Call Us Today

SERVPRO® of Southern Delaware County & West Chester wants residents and business owners to know that we have the training and state-of-the-art equipment to respond to any fire damage emergency. We will clean and restore your fire damage “Like it never even happened.”

Call Danielle 610-506-8919

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

SERVPRO is Here to Help with Fire Damage

5/11/2021 (Permalink)

Here to Help®

Did you know that residential fires account 27 percent of reported fires and 70 percent of all fire injuries? According to the National Fire Protection Association, the top causes of residential fires in the home are cooking, heating, electrical, smoking, and candles. They suggest that residents should routinely check for hidden electrical hazards like damaged cords, discolored or warm wall outlets, frequent problems with blowing fuses or tripping circuit breakers. Any of these issues should be dealt with by a qualified electrician.

When Fires Happen, We Respond

No matter how vigilant we are regarding home fire safety, fires can still happen. When a fire causes damage to your home or business, SERVPRO of Southern Delaware County & West Chester is Here to Help.® Fire, smoke, and water damage from firefighting efforts can cause damage to your home that can be costly if not repaired quickly. Fortunately, our team of professionals have the specialized training and state-of-the-art equipment to restore your home to pre-fire condition. We can also help with the insurance paperwork and process.

Call Us Today

SERVPRO® of Southern Delaware County & West Chester is ready to respond to any residential or commercial fire damage emergency.  From your initial call we can be onsite within four hours, and we are on call 24 hours a day, seven days a week. We will clean and restore your fire damage “Like it never even happened.”

Call Danielle 610-506-8919

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated

Biohazard Cleanup

4/20/2021 (Permalink)

It’s hard to imagine anything worse than a sewage backup in your basement

Whether you have a finished or unfinished basement, a sewage backup can cause a tremendous amount of damage and, let’s face it, it’s just disgusting.

While it can be distressing there is no cause for panic; it is possible to get the backup cleaned up and return your home to its previous condition.

Before you begin to tackle clean up it’s important to remember that a sewage backup is far different from any other kind of flooding.

That’s because raw sewage contains bacteria, fungi, parasites, and other contaminants so it’s important to take certain safety measures before you attempt to clean up. 

First Take Safety Precautions

Most utilities enter your home through the basement, so before you even think of handling fluids that have gathered there you need to make sure that the utilities are shut off. 

If your electric box is above the waterline, you can safely shut off the power yourself, otherwise, you should call the electric company and let them do it, but do not try to start cleanup until the power is off.

You’ll also want to ensure that there is no gas leak in the basement. It may be difficult with the presence of sewage but try and smell for a gas leak.

If you notice any signs of a gas or electric problem, including sparks, smoke or buzzing, call your utility company immediately and do not enter the basement.

Once you have ensured that the basement is safe to enter, you’ll want to shut off the main water valve to prevent any further water build-up.

Also, make sure that the plumbing in your house is not used while you are cleaning the basement as using sinks or flushing toilets could make the backup worse.

Next Prepare To Clean

Now that you’ve secured the area you need to take steps to prepare yourself for the cleanup job.

Because raw sewage is full of contaminants, you should be sure to wear protective clothing while handling it, including goggles, a ventilator, a face mask, rubber gloves, and rubber boots. 

Also, wear long pants and a long sleeve shirt and cover any cuts or open wounds with a waterproof bandage to help prevent infection.

Of course, contaminants aren’t the only nasty issue you’ll have to deal with during cleanup.

The smell of raw sewage can be overpowering so you need to ensure that the basement is well ventilated so that you aren’t overcome by the fumes.

Open windows or vents where possible and position fans at the top of the stairs to draw in the fresh air and don’t forget to take regular breaks to avoid getting sick from the smell.

Begin Cleanup

The first step of cleanup should be removing the backed up fluids and solids, which can be done with either a pump, a Shop Vac or a simple mop and bucket depending on the severity of the backup.

Many home improvement stores rent pumps and heavy-duty Shop Vacs for this purpose.

Whether you use a pump or a Shop-Vac, make sure you choose one with a wide enough hose so that it will work effectively without becoming clogged. 

With a pump, direct the hose out of the basement and make sure it is discharging the sewage outside and away from the foundation of your house.

A Shop Vac can also be very effective, just make sure you choose one with a large tank capacity and do not empty it into any sinks while the cleanup is in progress.

Shop Vacs are particularly useful for getting into tight spaces and corners so you can ensure that every inch of the basement is clean.

A mop and bucket can be equally effective, though it is more labor-intensive. Use a small shovel to clean up solid waste or apply warm water to dissolve solids, then soak up the liquid sewage with the mop and wring it out in the bucket.

Empty solid waste into heavy-duty garbage bags and be careful not to overfill them.

Any wood or fabric items that have become soaked will most likely need to be disposed of as wood, fabric, and particleboard will soak up the liquid, allowing it to seep in deeper and affect the structure itself.

Carpeting and carpet padding will also have to be ripped up and disposed of, using heavy-duty garbage bags to prevent leaks.

Wash and Disinfect

Once the sewage has been removed you can start the two-step process of washing and disinfecting. Use warm water and a mild detergent to wipe down all items and surfaces and then disinfect with a combination of one gallon of water and 1 ¼ cups of bleach.

Mix up a new batch of disinfectant every 20 to 30 minutes to make sure it remains effective.

Wipe down all large items with a rag and use a spray bottle on flat surfaces, then allow to air dry.

Don’t Forget Your Insurance

While most sewage backups may not be covered by a standard homeowner’s policy, it’s still a good idea to thoroughly document the damage before you start cleanup so that you have the necessary proof if you decide to file a claim.

You can check with your insurance agent to determine exactly what is covered in your particular policy.

Don’t Hesitate To Call In The Professionals

Though you may feel perfectly capable of handling a minor sewage backup in your basement, it’s always a good idea to call a professional water mitigation company to ensure that the job is done right.

Have more questions?


You don’t want to take any chances with the health and safety of your family, and professionals like SERVPRO of Southern Delaware County & West Chester are equipped to handle any emergency quickly and expertly so that you can breathe easier.

Why Rely On The Professionals?

Professional water mitigation companies like SERVPRO have the training and equipment to handle even the worst sewage backup.

We are ready to respond 24 hours a day and will arrive at your home as quickly as possible to begin the cleanup process.

We’ll employ professional-grade pumps, drying systems and sewage containment equipment to ensure that the backup is cleaned thoroughly and safely.

There’s more to water mitigation than just cleaning up the spill, however, and we’re prepared to handle that too.

We can also clean air ducts and provide thorough mold remediation to prevent any further mold growth.

We’ll help to preserve your belongings and restore your home to its previous condition and we’ll even help you to work with your insurance company to facilitate any potential claims.

When Clean Up Is Done

Once the backup has been thoroughly cleaned up, either by yourself or a professional water mitigation company, you can then safely address the underlying cause to prevent any future backups.

Remember, cleaning up a sewage backup in your basement should be handled quickly and carefully to avoid endangering your family.

That’s why your best option is to rely on the services of a professional water mitigation company like SERVPRO.

We’ll arrive faster to any disaster and treat your home as if it were our own.

Call Danielle 610-506-8919

SERVPRO of Southern Delaware County & West Chester are Specialists in Biological Cleaning

4/9/2021 (Permalink)

Certified: SERVPRO Cleaned seal Call Danielle 610-506-8919

It has never been more critical to remain vigilant about the routine cleaning of high-touch surfaces in our homes and businesses. This is especially true for essential businesses and services that are required to remain open to keep Pennsylvania running during this global pandemic. SERVPRO® of Southern Delaware County & West Chester wants commercial businesses to know that we are specialists in biological cleaning with years of experience. We follow the guidelines issued by the national Centers for Disease Control and Prevention (CDC) and local authorities. The CDC recommends that high-touch surfaces be routinely cleaned and disinfected. High-touch surfaces include tables, counters, light switches, handles, keyboards, toilets, faucets, sinks, and:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Call Us Today for a Proactive Cleaning

We use EPA-approved, hospital-grade products and are specialty trained to deal with biological pathogens. SERVPRO® of Southern Delaware County & West Chester is ready to respond to any specialty cleaning and disinfecting job.  We are on call and available to respond 24 hours a day and can be onsite within four hours of your first call. Let us clean and restore your commercial business “Like it never even happened.” Call us today at 610-506-8919.

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Biohazard Cleanup

4/7/2021 (Permalink)

The Merriam-Webster dictionary definition of “biohazard” as ‘an agent or condition that is a hazard to humans or the environments.’ Some examples of biohazards include human blood, animal waste, sewage, and medical waste such as sharps or needles. Biohazard spills are dangerous and should be cleaned by qualified professionals. Specialized training and experience are required for the decontamination of your home or business.  Biohazards may occur due to trauma, sewage backups, chemical spills, or hoarding.  SERVPRO® of Southern Delaware County & West Chester wants residents and commercial businesses to know that we are prepared to safely clean and restore many forms of biohazard damage. Here are some examples of the kinds of biohazards we provide cleanup and recovery services for:

  • Sewage backups
  • Crime scene residues
  • Accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Sharps cleanup
  • Urban camp cleanup

Sewage backups are one of the most common biohazard scenarios we respond to. We remove the sewage, contaminates and moisture and properly clean, disinfect and deodorize the area. SERVPRO® of Southern Delaware County & West Chester are on call and available to respond to your biohazard emergency 24 hours a day and can be onsite within four hours of your first call. We’ll take care of your biohazard damage “Like it never even happened.” Call Danielle today at 610-506-8919.

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

We Restore Your Keepsakes

4/7/2021 (Permalink)

fire Call Danielle 610-506-8919

The firefighters have just left you are standing in the midst of your home that has been ravaged by fire. Not only is there damage to your home, but there is also damage to your furniture and other home contents caused by soot, smoke, ash and water used by the firefighters to put out the flames. SERVPRO® of Southern Delaware County & West Chester wants home and business owners to know that we provide content restoration services and approach every fire damage emergency with a “restore” versus “replace” mentality to help you save money and to help you preserve as many of your precious and irreplaceable family heirlooms that we can. We can’t always clean and restore all of your belongings back to pre-fire condition, but we can clean and restore many of your damaged contents using techniques like:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     

We are on call to respond to any fire damage emergency 24 hours a day. SERVPRO of Southern Delaware County & West Chester provides quality contents restoration services to business owners and residents. Call Danielle today at 610-506-8919.

SERVPRO of Southern Delaware County & West Chester is Independently Owned and Operated.

SERVPRO of Southern Delaware County & West Chester uses Advanced Technology to Restore Damage

3/31/2021 (Permalink)

Did you know that SERVPRO® of Southern Delaware County & West Chester uses advanced technology and techniques to safely clean and restore property damage? New developments and advancements allow us to restore damage to your business or home back to preloss condition more efficiently. Our use of technological advances to clean and restore a property quickly and effectively make us a premier cleaning and restoration company.  We also use specialized equipment such as:

  • Moisture detection equipment: infrared cameras to identify water location
  • Moisture measurement equipment: hygrometers and other meters are used to determine the extent of moisture saturation
  • Water extraction equipment: submersible and gas-powered pumps and truck-mounted and portable extraction units
  • Drying equipment: high-speed air movers and industrial grade dehumidifiers to pull moisture form the air
  • Odor removal and deodorization: air scrubbers and thermal foggers and deodorization agents
  • Sanitizing agent, germicides, and anti-microbial treatments: deodorization products to control odors form excessive moisture and disinfection products to stop the growth of bacterial and other harmful microorganisms

SERVPRO® of Southern Delaware County & West Chester uses these advanced technologies to safely and efficiently clean and restore property damage to your home or business.  We are available 24 hours a day to respond to any size emergency. We’ll take care of your property damage “Like it never even happened.” 

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Why SERVPRO is the Top Cleaning & Restoration Company

3/24/2021 (Permalink)

group pic Call Danielle 610-506-8919

Did you know that SERVPRO technicians undergo a rigorous training and certification process? SERVPRO® of Southern Delaware County & West Chester wants commercial businesses and homeowners to know that our technicians have the training and experience to respond to property damage emergencies. Initial, 15 day hands-on and ongoing training is provided at SERVPRO’s Corporate Training Facility on the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

In addition, employees undergo further training at their SERVPRO of Southern Delaware County & West Chester are awarded certification after the successful completion of course materials and pass an examination after training on topics such as crew training, fire restoration, water restoration and carpet and upholstery cleaning. Web-based training is ongoing and keeps our technicians up to speed on industry standards.

We are proud to offer continuing education credit and non-credit classes to insurance agents, insurance adjusters, real estate professionals, and Southern Delaware County & West Chester staff including:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

If you experience a property damage emergency to your home or business, SERVPRO® of Southern Delaware County & West Chester wants to help. Our team of highly trained professionals are on call 24 hours to respond to any size emergency. Call us today at 610-506-8919. We’ll take care of your property damage  “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Here to Help with Fire Damage

3/9/2021 (Permalink)

According the National Fire Protection Agency, cooking fires have remained the major cause of fires in homes and commercial businesses in the U.S. since 2013. Fires can break out at any time. Lightning, faulty wiring, defective kitchen or other household appliances are just some of the other ways fire can damage your home or business. SERVPRO® of Southern Delaware County & West Chester wants businesses and homeowners to know that we are equipped to respond to any size fire damage emergency and have the specialty equipment and training required to clean and restore fire damage to preloss condition. Here are some fire prevention safety tips from the American Red Cross:

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. 
  • Test smoke alarms every month. If they’re not working, change the batteries
  • Talk with all family members about a fire escape plan and practice the plan twice a year
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone

If you experience fire damage to your home or business SERVPRO® of Southern Delaware County & West Chester wants to help. Our team of highly trained professionals are on call 24 hours. Call us today at 484-841-6669. We’ll take care of your fire damage “Like it never even happened.”

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

Water Damage

3/2/2021 (Permalink)

SERVPRO - image of flooded living room Call Danielle 610-506-8919

A broken valve on a pipe can release a torrent of water causing major damage to your business before you know it. It is imperative that water damage be mitigated as soon as possible to prevent costly structural building repairs. SERVPRO® of Southern Delaware County & West Chester can respond to any disaster within 24-hours, seven days a week and we want to help. We will begin the cleanup and restoration process immediately to get your business back to normal as quickly as possible. Our six-step process for water cleanup and restoration includes:

  • Step 1: Emergency Contact
  • Step 2: Inspection and Water Damage Assessment
  • Step 3: Water Removal
  • Step 4: Drying and Dehumidification
  • Step 5: Cleaning & Sanitizing
  • Step 6: Restoration

Depending on the amount and type of water damage, we may provide some of these services:

  • Caring For Your Belongings
  • Storm Damage
  • Mold Remediation
  • Sewage Cleanup
  • Building Services
  • Commercial Water Damage

Our highly trained technicians have the specialized equipment necessary to safely clean and restore damage for residents and business owners. Call us today at 610-506-8919 to find out about our water cleanup and restoration services. We hope you never have water damage to your home or business but if you do, SERVPRO of Southern Delaware County & West Chester wants to help. We use advanced technology and techniques and we are available 24 hours a day. We’ll take care of your damage “Like it never even happened.”

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

IICRC Certified Firm

3/2/2021 (Permalink)

IICRC IICRC Certified Firm

SERVPRO of Southern Delaware County and SERVPRO of West Chester is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Southern Delaware County / West Chester

SERVPRO of Southern Delaware County and SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO can Get Any Job Done!

2/19/2021 (Permalink)

SERVPRO Call Danielle 610-506-8919

Did you know that SERVPRO® of Southern Delaware County & West Chester can respond to any disaster, 24 hours a day, 7 days a week? You never know when you may be faced with the aftermath of a disaster, but SERVPRO of Southern Delaware County & West Chester wants home and business owners to know that we are on hand and ready to respond to your emergency. Commercial business owners know that the longer it takes to get back to business, the more revenue is lost. Here are some of the many services we offer:

  • Water damage cleanup and restoration
  • Mold remediation and mitigation services
  • Sewage cleanup
  • Storm damage
  • Building services
  • Commercial water damage cleanup and restoration
  • Fire damage cleanup and restoration
  • Carpet and upholstery cleaning
  • Odor removal
  • Biohazard removal
  • Disaster Recovery Team

If you find yourself dealing with damage to your home or business, SERVPRO of Southern Delaware County & West Chester wants to help. We use advanced technology and techniques and we are available 24 hours a day. Our highly trained technicians have the specialized equipment necessary to safely clean and restore damage for residents and business owners. Call us today at 610-506-8919 to find out about our cleanup and restoration services. We’ll take care of your damage “Like it never even happened.”

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

Together We Get it Done

2/19/2021 (Permalink)

SERVPRO Call Danielle 610-506-8919

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your Southern Delaware County & West Chester home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes.  SERVPRO of Southern Delaware County & West Chester can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in Southern Delaware County & West Chester.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of Southern Delaware County & West Chester promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

SERVPRO can Handle Puffback!

2/18/2021 (Permalink)

SERVPRO collage of images Call Danielle 610-506-8919

Most of us have never heard of a puff back, unless you or someone you know has had this disaster occur in your home or business. A puffback occurs when an oil burner backfires and sends oily soot throughout your home or business.  This anomaly can happen if a boiler is older, not well-maintained, or just malfunctions for technical reasons. 

A puffback can occur all at once, covering every surface in a structure with soot particulate.  Or, it might be gradual and not result in soot on every surface in a home or business, only a room or two.  This is not a healthy situation and you should not touch or breathe the particulate that – like bus and other exhaust – can be carcinogenic for us, especially for our children, elderly relatives and pets.

You’ll know if you’ve had a puffback!  It is usually quite easy to tell.  Soot covers all areas of the home or business & may range from light to very heavy particulate in every nook and cranny. In some cases, it is a fine layer that just appears to be regular dust.  However, this "dust" can “re-appear” hours after you clean, and there’s usually a strong odor of oil in affected rooms.  At SERVPRO of West Chester & Southern Delaware County, we have certified technicians who can make it, "Like it never even happened."

You can prevent puffbacks in one easy way:  Your best precaution against a puffback is to have your oil burner inspected annually, so that it’s in good repair.  This is no guarantee against having a puff back, but it greatly reduces your risk.   Keep debris, animal hair or anything that could interfere with proper functioning away from your oil burner.

What to avoid and tips for not making a bad puffback worse:  Do not attempt to wash wallpapered or flat painted walls, clean carpets or upholstered furniture. Avoid touching things.  

What you should do first: 

    •    Notify your insurance agent or company immediately and tell them that you have your local SERVPRO restoration company on the way.

    •    Most insurance companies know SERVPROs and our certified disaster recovery companies, so schedule a free walkthrough with Danielle Mortimer at (610) 506-8919 and we'll work with the insurance adjusters and get them the pictures, data and measurements needed.

    •    Next, most home and business owners policies encourage you to clean or hire a qualified disaster response company right away, to help you clean your property, return to the home and get your life back quickly; talk to your local agent about who to call.  A puffback is soot and it is particulate and can be carcinogenic if a lot is inhaled.  You will have soot on every surface in your affected area.

    •    Have a qualified team begin cleaning all affected areas as soon as possible, to prevent more damage.

    •    Soot travels & will re-appear if it’s not completely removed.

Tips on what NOT to do:

    •    Do not attempt to wash wallpapered or flat-painted walls. (incorrect cleaning cab compound the soot residue problem)

    •    Do not try to clean carpets and upholstered furniture. Avoid touching things. (Soot on your hands can permeate upholstery, walls and woodwork causing further damage.)

    •    Try not to walk on flooring in affected area because you will grind in soot and make it harder to remove.

    •    Do not use wet cleansers on anything, especially fabrics or porous materials!

Plan to call in professionals for help, whether it's our SERVPRO or another restoration team that has background checked, certified staff to clean up, so you can quickly get your life back to normal!

 #heretohelp

Call Danielle 610-506-8919

Biohazard Cleanups

2/16/2021 (Permalink)

SERVPRO - image of damaged hallway Call Danielle 610-506-8919

When faced with the danger of biohazard cleanup and restoration, did you know that qualified professionals should be called? SERVPRO® of Southern Delaware County & West Chester wants the business and homeowners to know that our highly trained specialists are on hand to take care of your emergency cleanup and restoration needs. Our ability to immediately respond to your emergency helps to minimize the damage and the cleaning and restoration costs. We can also help you manage the insurance paperwork and process. Here are some of the residential and commercial biohazard services  SERVPRO of Southern Delaware County & West Chester provide:

  • Crime Scene Cleanups
  • Suicide
  • Homicide Cleanups
  • Blood Cleanup
  • Accident Cleanup
  • Hoarding Scenes
  • Animal Waste/Remains
  • Chemical Spills
  • Tear Gas Cleanup

If you find yourself dealing with the aftermath of a biohazard disaster, SERVPRO of Southern Delaware County & West Chester wants to help. No matter what your emergency may be, we will always treat your property and the people involved with the greatest empathy and respect. We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore damage caused by biohazard for Southern Delaware County & West Chester residents and business owners. Call us today at 610-506-8919 to find out about our cleanup and restoration services. We’ll take care of your damage “Like it never even happened.”

SERVPRO of Southern Delaware County is independently owned and operated.

Call Danielle 610-506-8919

Here to Help!

2/12/2021 (Permalink)

From disaster…

Time and again the professionals at SERVPRO of Southern Delaware County & West Chester have been on the front lines in post-catastrophe situations with their service being invaluable to adjusters and homeowners alike. From the mold created by catastrophic water leaks to soot and smoke removal after a house fire, we bring stability and efficiency to the job that only professionals can bring.

…to normal.

At the end of the day, you just want to turn the key, walk in the door, sit your things down, and sink into a soft chair to relax. You’ve just endured the trauma of some fire, water, or mold disaster and clean up and you don’t want to continue to be in the middle of a disaster area. We will strive to make your situation as painless as possible and when the job is complete  and you return to your normal way of living, it will have been our pleasure to have helped make it “Like it never even happened.” So, when or if you’re faced with any of the previously described problems, SERVPRO of Southern Delaware County & West Chester encourages you to call 610-506-8919  so we can help you remediate the damage.

Call Danielle for all your restoration needs 610-506-8919.

Always Here to Help

2/8/2021 (Permalink)

SERVPRO Call Danielle 610-506-8919

1700+ reasons why…

In the beginning, there was a painting business in California and from that SERVPRO was born. There are now currently over 1700 stores from our Atlantic Seaboard to our Pacific Frontier. Over seventeen hundred franchises tell the tale. We have grown phenomenally and are continuing to grow. Your business in Southern Delaware County & West Chester has been the cornerstone of that growth and we recognize that. Because of you, we strive to always put our best foot forward. Whether bagging up hazardous waste or speaking with insurance adjusters, our efforts are and always will be to give you our best.

Over five decades…

Without experience, the best intentions are fruitless. We, here at SERVPRO of Southern Delaware County & West Chester have experience. In fact, we’ve got over five decades of professional cleaning and restoration know-how scattered across the country. The staff at our franchisees are well trained and professional when performing their duties and/or assessing your situation. If and when you are facing the discomfort of a high-stress situation; find us online or call us at (610) 506-8919 and we will put those years of experience to work for you.

Call Danielle 610-506-8919

Air Purifiers

2/3/2021 (Permalink)

At SERVPRO of Southern Delaware County & West Chester, we care about our communities health and safety. Are you one of the millions who suffer from asthma or allergies everyday? Do you own an air purifier? Do you think about the air quality of your home?

Maybe it's time to invest in an air purifier for yourself. You can buy one these days for under $80, the cost of a monthly cell phone service bill.

Most people who buy air purifiers do so in hopes of easing asthma, allergies or even just dust in their homes. The very best portable air purifiers are very effective at cleaning the air, mold spores, smoke, dust, and pollen at their highest and lowest speed.

Mold spores range from 1-30 microns, and air purifiers remove mold as small as .003 microns. UV light is helpful but is not required for removing spores. Mold spores die inside the HEPA filter due to the fact that it's a dry sterile environment. A quality HEPA air purifier removes airborne mold spores and keeps the air quality of your home at par.

If your kids or loved ones constantly suffer from asthma and allergies, test out a good quality air purifier to see if you notice a difference. You'll be glad you did.

Call Danielle 610-506-8919

Why SERVPRO

1/31/2021 (Permalink)

fog Call Danielle 610-506-8919

Here at SERVPRO of Southern Delaware County & West Chester, we have an amazing staff who work hard for you every day. From our owners, who guide us all with years of experience, to our office staff, who work diligently with your local and national insurance agents, to our production team, who are always on standby for you to get the job done ASAP, we strive to provide top notch customer service.

If you are looking for a local company to provide professional and timely services, SERVPRO of Southern Delaware County & West Chester is the place, and we won't let you down. Give us a call today and schedule a free estimate, and our team will be out to assist you with any and all restoration or mitigation needs you may have.

Call Danielle 610-506-8919

24 Hour Water Damage Restoration

1/28/2021 (Permalink)

fog Call Danielle 610-506-8919

SERVPRO of Southern Delaware County & West Chester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 610-506-8919

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southern Delaware County & West Chester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southern Delaware County & West Chester

SERVPRO of Southern Delaware County & West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call Danielle 610-506-8919

Why are SERVPRO Trucks Green?

1/27/2021 (Permalink)

You've most likely seen the restoration crews of SERVPRO of Southern Delaware County & West Chester out and about in your neighborhoods helping to recover disasters from fire, water and mold loss.  It’s hard to miss our green service vehicles as they drive through your local community.  But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

 Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster. 

Call Danielle 610-506-8919

When Disaster Strikes

1/25/2021 (Permalink)

When disaster strikes…

For many, your home in Southern Delaware County & West Chester represents a lifetime of hard work and a place where roots are important. It is where family gathers, and where your most endearing and important memories are made. When a disaster strikes; whether it be fire, storm, mold, or other water damage/flooding, it will likely be one of the most traumatic experiences of your life.

When these things happen and stress is high, call us. Our professionalism and rapid response time, as well as our nonintrusive cleanup and exit should do much to ease the burden you are bearing. SERVPRO of Southern Delaware County & West Chester really does want to help you carry the load.

…we’ll be there to ease your burden.

Sharing a load to SERVPRO of Southern Delaware County & West Chester means our work makes your situation more bearable. Twenty-four hours a day/seven days a week we are on call with equipment that is up-to-date, and people who are professional and efficient. Our goal is to keep you moving forward with as little worry as possible in Southern Delaware County & West Chester.

For all your restoration needs, call Danielle 610-506-8919

Call SERVPRO of Southern Delaware County & West Chester for Fire Damage

1/20/2021 (Permalink)

Call us for any fire damage emergency. Our fire damage professionals are ready 24/7 to respond to your call. Our swift response will limit further damage and reduce your restoration costs.

Our team will start the restoration process right away. Our restoration process includes inspection and fire damage assessment, immediate board-up and roof tarp service (if needed), water removal and drying (if water damage is present), removal of smoke and soot from all surfaces, cleaning and repair, and restoration.

We're certified by the IICRC in fire restoration, carpet and upholstery cleaning, and other cleaning and restoration courses.

SERVPRO of Southern Delaware County & West Chester has the training and specialized equipment to make it “Like it never even happened.”

Call Danielle 610-506-8919

Why SERVPRO of Southern Delaware County & West Chester

1/20/2021 (Permalink)

SERVPRO Call Danielle 610-506-8919

Why SERVPRO?

Ted Isaacson opened the first SERVPRO® in 1967 in Sacramento, California selling his first Franchise in 1969.  In 1988 the SERVPRO headquarters moved to Gallatin, Tennessee. SERVPRO now has 1700+ Franchises in the United States and Canada. SERVPRO of Southern Delaware County & West Chester specialize in cleanup and restoration services. We can make your fire, smoke, water, or mold damage “Like it never even happened.” 

What does SERVPRO of Southern Delaware County & West Chester do?

SERVPRO provides:

  • Residential & commercial cleanup of: water/ flood damage, fire damage, and storm damage
  • Mold remediation
  • Restoration

SERVPRO performs these specialties, including:

  • Water Restoration
  • Fire Restoration
  • Mold Removal
  • Biohazard
  • Sewage
  • Drapes and Blinds
  • Odor Removal
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti
  • Air Ducts and HVAC
  • Ceilings, Floors, and Walls
  • Carpet and Upholstery

For all your restoration needs, call Danielle 610-506-8919

Choosing the Best Mold Mitigation Company

1/11/2021 (Permalink)

Mold mitigation can be a real concern whenever water damage occurs. 

Mold forms and spreads within 48 hours after water damage and the more it spreads, the more of a hazard it becomes.

It can cause serious health effects, especially for those with respiratory conditions like asthma. 

If you suspect a mold infestation in your home or business, the sooner you can do something about it, the better.

When water damage occurs, it can often be a real cause for alarm but you needn’t worry provided you choose the right mold mitigation company to help solve your problem. 

It might not seem like much of an issue but surprisingly, some customers can take as much as a week or even a few weeks to shop around and find a mold remediation company. 

Unfortunately, that time can allow mold to spread even further and become more of a danger.

If you’re experiencing a mold issue, you want to move quickly and begin mold mitigation as fast as possible

You’ll want a mold remediation company that responds within those critical first 24-48 hours and offers a full range of services dedicated to restoring your home and belongings to their pre-damage state as quickly and thoroughly as possible.

Mold can be a challenging problem but choosing a mold mitigation company shouldn’t be

  • You need a company with the proper training that is ready to respond quickly and put the top of the line equipment and techniques to use to address the problem thoroughly.

  • Look for a company with the Institute of Inspection Cleaning and Restoration Certification (IICRC). 
    This training will ensure that they are fully equipped to handle any residential or commercial mold infestation and provide complete mold mitigation services.

  • That begins with responding as quickly as possible after your initial call. 
    A representative should instantly determine what equipment, resources and personnel will be needed to address your problem and get a team to your property within 24 hours.

  • Once they arrive, the team should perform a thorough inspection and assess the extent of your mold mitigation needs. 

  • Then they can begin taking steps to contain the spread of mold, including using negative air chambers and negative air pressure.

In order to ensure that the mold is stopped in its tracks, it’s necessary to tackle more than the visible signs of mold

Microscopic mold spores in the air are what spread mold throughout a home, so you’ll want a mold remediation company that uses specialized filtration equipment to capture those spores and powerful “air scrubbers” and HEPA filters to prevent them from spreading.

Since mold can spread quickly in porous materials such as drywall and carpeting, any thorough mold mitigation should include removing and replacing those materials as well as using antimicrobial and anti-fungal products on materials that can’t be removed or replaced. 

Mold can affect more than your home itself, so you’ll want a company that does everything they can to help preserve family photos, documents, and other precious items.

When mold rears its ugly head, you don’t want to wait too long to act.  

Be an informed homeowner and you’ll be prepared to make the right choice for your mold mitigation needs  

In Southern Delaware County & West Chester, that choice is easy with SERVPRO. 

We offer full mold mitigation and remediation services so that you can have real peace of mind. We’re guaranteed to get there faster to any disaster and use our expertise to make your mold problem a thing of the past.

If you are experiencing mold, call SERVPRO of Southern Delaware County & West Chester.

610-506-8919

Winter Weather

12/27/2020 (Permalink)

Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures, to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your home or business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of West Chester about completing an Emergency Ready Plan (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

Call Danielle 610-506-8919

Winter Storms

12/27/2020 (Permalink)

SERVPRO of West Chester has these tips to help prepare for a winter storm.

Winter Storms can bring high winds, snow, and ice. A winter storm can knock out power, water, and communication. 

SERVPRO of West Chester wants you to be prepared. Winter storms can last anywhere from a few hours to several days.

You can’t prevent a winter storm, but you can minimize storm damage.

  • Prepare by gathering emergency supplies. Supplies include warm clothes, extra blankets, flashlights, medicines, and food. Gather any items you will need if you lose power or communication
  • Develop a communication plan. Have phone numbers written down in case you cannot use your mobile phone
  • Know the winter storm terms. The National Weather Service (NWS) will report a(n):
    • ADVISORY when they expect that weather conditions might be hazardous. Be cautious, and the conditions should not be life-threatening 
    • WATCH when they predict heavy snow or ice, but cannot yet show when or which areas will be hit. NWS issues a WATCH 12 to 26 hours ahead of the predicted storm 
    • WARNING when they expect 4 or more inches of snow or sleet within 12 hours or they expect ¼ inch or more of ice. Keep warm and dry. Minimize driving. Stay indoors
  • Tell your local electric company if someone in your home needs power for medical devices. They will make your home a priority
  • Install battery-powered or battery back-up carbon monoxide detectors.

Remember, prevention is the best solution to water damage, but if disaster strikes, SERVPRO is Here to Help.

Call Danielle 610-506-8919

Winter Storms

12/27/2020 (Permalink)

SERVPRO of West Chester has these tips to help prepare for a winter storm.

Winter Storms can bring high winds, snow, and ice. A winter storm can knock out power, water, and communication. 

SERVPRO of West Chester wants you to be prepared. Winter storms can last anywhere from a few hours to several days.

You can’t prevent a winter storm, but you can minimize storm damage.

  • Prepare by gathering emergency supplies. Supplies include warm clothes, extra blankets, flashlights, medicines, and food. Gather any items you will need if you lose power or communication
  • Develop a communication plan. Have phone numbers written down in case you cannot use your mobile phone
  • Know the winter storm terms. The National Weather Service (NWS) will report a(n):
    • ADVISORY when they expect that weather conditions might be hazardous. Be cautious, and the conditions should not be life-threatening 
    • WATCH when they predict heavy snow or ice, but cannot yet show when or which areas will be hit. NWS issues a WATCH 12 to 26 hours ahead of the predicted storm 
    • WARNING when they expect 4 or more inches of snow or sleet within 12 hours or they expect ¼ inch or more of ice. Keep warm and dry. Minimize driving. Stay indoors
  • Tell your local electric company if someone in your home needs power for medical devices. They will make your home a priority
  • Install battery-powered or battery back-up carbon monoxide detectors.

Remember, prevention is the best solution to water damage, but if disaster strikes, SERVPRO is Here to Help.

Call Danielle 610-506-8919

Winter Fire Awareness

12/11/2020 (Permalink)

Heating, holiday decorations, winter storms and candles all contribute to an increased risk of fire during the winter months.

Heating

Heating is the second leading cause of U.S. home fires, deaths and injuries. December, January and February are the peak months for heating fires. Space heaters are the type of equipment most often involved in home heating equipment fires, figuring in two of every five fires (40%).

Carbon Monoxide

Often called the invisible killer, carbon monoxide (CO) is an odorless, colorless gas created when fuels such as gasoline, wood, coal, propane, etc. do not burn completely. In the home, heating and cooking equipment that burn fuel are potential sources of CO. Carbon monoxide incidents are more common during the winter months, and in residential properties.

Winter storms

Most of the U.S. is at risk for winter storms, which can cause dangerous and sometimes life-threatening conditions. Blinding wind-driven snow, extreme cold, icy road conditions, downed trees and power lines can all wreak havoc on our daily schedules. Home fires occur more in the winter than in any other season, and heating equipment is involved in one of every six reported home fires, and one in every five home fire deaths.

Generators

Portable generators are useful during power outages; however, many homeowners are unaware that the improper use of portable generators can be risky. The most common dangers associated with portable generators are carbon monoxide (CO) poisoning, electrical shock or electrocution, and fire hazards. According to a 2013 Consumer Product Safety Commission report, half of the generator-related deaths happened in the four coldest months of the year, November through February, and portable generators were involved in the majority of carbon monoxide deaths involving engine-driven tools. 

Candles

December is the peak time of year for home candle fires; the top three days for home candle fires are Christmas, New Year’s Day, and New Year’s Eve. Each year between 2012 and 2016, an average of 8,200 home candle fires were reported each year.

Electrical

Electrical home fires are a leading cause of home fires in the U.S. Roughly half of all home electrical fires involved electrical distribution or lighting equipment, while nearly another half involved other known types of equipment like washer or dryer fans, and portable or stationary space heaters.

As you stay cozy and warm this winter season, be fire smart.

If you experience any fire, water, or mold damage, call Danielle at 610-506-8919.

What is an Ice Dam?

12/11/2020 (Permalink)

Ice Dam Call Danielle 610-506-8919

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation and other areas.

Moisture entering the home from ice dams can lead to the growth of mold and mildew. These can cause respiratory problems.

  • Prevent the growth of mold and mildew by immediately drying out portions of the house that are wet or damp.
  • Take immediate action to get rid of the water source, clean the home environment and maintain its air quality.

Heat loss from a house, snow cover and outside temperatures interact to form ice dams. For ice dams to form there must be snow on the roof and, at the same time, higher portions of the roof's outside surface must be above 32 degrees F (freezing) while lower surfaces are below 32 degrees. These are average temperatures over sustained periods of time. For a portion of the roof to be below freezing, outside temperatures must also be below freezing.

The snow on a roof surface that is above freezing will melt. As water flows down the roof it reaches the portion of the roof that is below 32F and freezes. This causes the ice dam.

The dam grows as it is fed by the melting snow above it, but it will limit itself to the portions of the roof that average below 32F. So the water above backs up behind the ice dam and remains a liquid. This water finds cracks and openings in the exterior roof covering and flows into the attic space. From the attic it could flow into exterior walls or through the ceiling insulation and stain the ceiling finish.

If you experience any fire, water, or mold damage, call Danielle at 610-506-8919.

Cleaning Products - Why SERVPRO of West Chester Should Take Care of Your Property

12/1/2020 (Permalink)

Chemicals Call Danielle 610-506-8919

A few of our cleaning products.

As your local mitigation, remediation and restoration company, SERVPRO® of West Chester carries a variety of professional cleaning products. We do not use the same cleaners that you can purchase in a store. SERVPRO® Industries have scientists on staff that formulate products that are designed exclusively for our franchise. You can be assured that the most effective products are being used to take care of your loss.

Our products are used to decontaminate, deodorize, clean leather & wood, general cleaning and much more. Each of our products are labeled and specify proper cleaning use. As our customers, for your knowledge and comfort, our technicians carry the Safety Data Sheets per product.

We ensure thorough cleaning is maintained throughout each job because we think of your property as our own.

SERVPRO® of West Chester is available 24/7/365. We are a highly trained water, fire, mold and biohazard restoration company with many services not typically covered by other restoration companies.

Our SERVPRO Professionals are highly trained in property mitigation, remediation and restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. 

Call SERVPRO of West Chester today for your cleaning, mitigation, and remediation needs. 610-506-8919

Holiday Coat Drive!

11/24/2020 (Permalink)

Coat Drive Holiday Coat Drive!

SERVPRO of Southern Delaware County and West Chester First Annual Holiday Coat Drive

Give back this holiday season!

SERVPRO of Southern Delaware County & West Chester is accepting new and gently used winter coats for children and adults. All coats will be donated to various programs throughout Delaware County & Chester County. Coats can be dropped off at SERVPRO of Southern Delaware County & West Chester. Please make sure coats are bagged at the time of drop off. Thank you for giving back to your community!

For more information, contact: Danielle Mortimer at:  

610-506-8919 or danielle@SERVPRO365.com

Coat donations are accepted from November 27th to December 27th

Coat donations can be dropped off at: 35 Lacrue Avenue #5, Glen Mills, PA 19342

SERVPRO of Southern Delaware County and West Chester is always #heretohelp and give back to our community. We appreciate any donations given to our coat drive. Tis' the season of giving, happy holidays!

If you experience fire, water, or mold damage, call Danielle at 610-506-8919

Storms & Pets

11/24/2020 (Permalink)

Severe storms can hit any place, even West Chester. If high winds, ice and snow, or heavy rains make evacuation necessary, SERVPRO® of West Chester knows that most of us will not leave without our pets.  We can repair water damage and storm damage "Like it never even happened,"® but people and pets are irreplaceable.

Preparation for West Chester Pets:

  • Maintain current information on all tags
  • Secure tags to collars
  • Consider microchips for animals that cannot wear collars or that may lose them
  • In case you get separated, have photos of yourself with each pet
  • Identify shelters and motels that accept pets
  • Have a secure leash/harness and carrier for each of your pets
  • Keep copies of each Rx for the pet(s)

Emergency Kits for Pets:

  • Rabies tags, copies of vaccination records
  • Medical records for pets that require extra care
  • At least a 3-day supply of water and food for each pet
  • Animal first-aid kit
  • Favorite toys and blankets
  • Treats
  • Medicines
  • Extra litter and litter box
  • Bags for waste

If storm damage does hit your home, remember that We are Here to Help.® 

SERVPRO of West Chester is independently owned and operated.

Call Danielle at 610-506-8919

Tips to Prepare Your Home for a Storm

11/12/2020 (Permalink)

Storm Damage Call Danielle 610-506-8919

Homeowners can take preventative measures to help reduce damage if or when a severe storm hits. Here are a few tips to help you prepare your home for a storm.

  1. Clear limbs and trim trees - during a storm, dead tree limbs can get loose and cause damage to a home’s exterior or break a window
  2. Secure fences - ensure that fences are properly secured to help prevent them from being lifted up and thrown against the house by heavy winds
  3. Secure furniture - heavy winds can cause items like patio furniture and large toys to damage the exterior of your home.  You should also move anything in your yard that can become flying debris inside your house or garage
  4. Protect your valuables - protect mementos in waterproof containers and/or take them with you if you should evacuate.  Make sure important documents, such as insurance policies, certificates, etc., are stored in a safe deposit or fire safe box.

If you experience storm damage, call Danielle at 610-506-8919. SERVPRO of Southern Delaware County is here to help!

Frozen Pipes

11/11/2020 (Permalink)

With the cold weather right around the corner, it raises concern about pipes freezing in homes and businesses. When pipes freeze, it leaves a huge mess of water damage to your homes and businesses. That is when you call SERVPRO to help you clean up the mess and fix the areas that were damaged from the water. Here at SERVPRO, we make it our job to make sure that the customer is happy with the outcome of the job.

Here are a couple things that will help to prevent your pipes from freezing:

  • Keep your home or apartment thermostat temperature set to at least 55 degrees.
  • Do not block heat to areas of your residence that contain plumbing or water fixtures. Keep doors open to bathrooms, kitchens, laundry rooms, and cabinets that contain pipes, especially those located on the north side of the dwelling, to expose the plumbing to warmer air inside the house.
  • Prevent drafts of cold winter air by keeping windows and storm windows closed. Repair cracks or holes around doors and windows to keep cold air from blowing in.
  • Cover pipes in unheated areas with heat tape or pipe insulation. 

If you plan to be away from your residence for an extended period of time, ask someone to check your house or apartment periodically. Show them what to do if water pipes freeze and where to locate your water shut-off valve in case of an emergency

Call Danielle at 610-506-8919

Causes of Water Damage

11/11/2020 (Permalink)

Water Damage Call Danielle 610-506-8919

Water damage occurs when excess water begins to pool in areas where it shouldn’t. Many different factors can create this excess water and thereby contribute to water damage. When you are aware of the potential causes, you can take precautionary measures to help insure against a leak or flood. You will also be able to spot a problem as soon as it arises and nip it in the bud before it has a chance to cause any additional damage. The more quickly you notice the problem, the less work the water extraction and water damage restoration company will have to fix.

Causes of water damage include:

  • Bursting or leaking pipes
  • Issues with the plumbing system
  • Buildup in areas prone to collecting water, such as crawl spaces, attics and basements
  • Faulty or malfunctioning household appliances
  • HVACs (Heating, ventilating and air conditioning units) issues
  • Natural disasters and other weather-related water problems

If you are experiencing water damage, call Danielle at 610-506-8919. SERVPRO of West Chester is here to help!

Tips to Prepare Your Home for a Storm

11/11/2020 (Permalink)

Storm Damage Call Danielle 610-506-8919

Homeowners can take preventative measures to help reduce damage if or when a severe storm hits. Here are a few tips to help you prepare your home for a storm.

  1. Clear limbs and trim trees - during a storm, dead tree limbs can get loose and cause damage to a home’s exterior or break a window
  2. Secure fences - ensure that fences are properly secured to help prevent them from being lifted up and thrown against the house by heavy winds
  3. Secure furniture - heavy winds can cause items like patio furniture and large toys to damage the exterior of your home.  You should also move anything in your yard that can become flying debris inside your house or garage
  4. Protect your valuables - protect mementos in waterproof containers and/or take them with you if you should evacuate.  Make sure important documents, such as insurance policies, certificates, etc., are stored in a safe deposit or fire safe box.

If you experience storm damage, call Danielle at 610-506-8919. SERVPRO of West Chester is here to help!

Hurricane Safety

11/10/2020 (Permalink)

Hurricane season starts June 1 and lasts until November 30.  A hurricane WATCH means that there's a POSSIBILITY that hurricane conditions could occur within 36 hours.  A hurricane WARNING means that sustained winds of at least 74 MPH are expected within 24 hours.

Before a hurricane

  • Have a disaster plan
  • Board up windows
  • Bring in objects from outside that could blow away
  • Know where all the evacuation routes are
  • Prepare disaster supplies kits for your home and car

During a hurricane

  • Stay away from low-lying and flood prone areas
  • Always stay indoors.  Leave mobile homes and to a shelter

After a hurricane

  • Stay indoors until it is safe to come out
  • Do not attempt to drive in flooding water
  • Stay away from standing water as it may be electrically charged from underground or downed power lines

If you experience hurricane damage, call Danielle at 610-506-8919

Classes of Water Damage

11/10/2020 (Permalink)

Water Damage Call Danielle 610-506-8919

Classes of water losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step, and will determine the amount and type of equipment utilized to restore your business. There are four water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permanence/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

If you experience water damage, call Danielle at 610-506-8919

SERVPRO of West Chester is Here to Help with Storm Damage

11/10/2020 (Permalink)

Storm Damage Call Danielle at 610-506-8919

Many homeowners expect only the worst storms to do damage to their home. Even short storms can cause damage to a home when trees are victims of disease. Many diseases can create weak trees with dead limbs, and some diseases can affect the roots of the tree instead. A tree that looks healthy may not be in reality, and it can actually be a huge danger to your home or garage without you knowing until it is too late. If your home or garage, or any other outbuildings, have been damaged by tree limbs or trunks, it is good to know that we have the skills and equipment to restore your property to its preloss condition.

When damage happens during a storm or when storm-like conditions happen, repairs should be started and completed as soon as possible. This can substantially reduce the risks posed by the elements to the interior of your home. Repairs will also keep insects and other pests from getting a foothold in further deteriorating your home's exterior. Termites and other pests, some of which may have been the reason behind any diseased trees on your property, won't be able to infiltrate your home's exterior if repairs are made, and completed, in a timely manner.

Tips to Prepare Your Home for a Storm

Homeowners can take preventative measures to help reduce damage if or when a severe storm hits. Here are a few tips to help you prepare your home for a storm.

  • Clear limbs and trim trees - during a storm, dead tree limbs can get loose and cause damage to a home’s exterior or break a window
  • Secure fences - ensure that fences are properly secured to help prevent them from being lifted up and thrown against the house by heavy winds
  • Secure furniture - heavy winds can cause items like patio furniture and large toys to damage the exterior of your home.  You should also move anything in your yard that can become flying debris inside your house or garage
  • Protect your valuables - protect mementos in waterproof containers and/or take them with you if you should evacuate.  Make sure important documents, such as insurance policies, certificates, etc., are stored in a safe deposit or fire safe box.

If you experience storm damage, call Danielle at 610-506-8919

What is a Hurricane?

11/9/2020 (Permalink)

A hurricane is a huge storm!  It can be up to 600 miles across and have strong winds spiraling at speeds of 75-200 MPH.  A hurricane usually lasts for over a week, moving 10-20 MPH over the ocean.  Hurricanes gather heat and energy through contact with warm ocean waters, and rotate counter-clockwise around an "eye" in the Northern hemisphere and clockwise in the Southern hemisphere.  The "eye" is the center of the storm and is the calmest part.  When a hurricane comes onto land, the heavy rain, strong winds, and large waves can damage buildings, trees, and cars.

Hurricanes only form over really warm ocean water of 80 degrees F or warmer.  The atmosphere must cool off very quickly the higher you go.  Also, the wind must be blowing in the same direction and at the same speed to force air upward from the ocean surface.  Winds flow outward above the storm allowing the air below to rise.

Hurricanes are separated into categories based on their intensity and wind speeds:

Category 1 - very dangerous winds will produce some damage - 74-95 MPH

Category 2 - extremely dangerous winds will cause extensive damage - 96-110 MPH

Category 3 - devastating damage will occur - 111-129 MPH

Category 4 - catastrophic damage will occur - 130-156 MPH

Category 5 - catastrophic damage will occur - winds greater than 157 MPH

Call SERVPRO of West Chester if you experience hurricane damage at 610-506-8919.

Do's and Don'ts of a House Fire

11/9/2020 (Permalink)

There are so many emotions and questions following a house fire that it is hard to know what you should and shouldn't do.  Here are a few basic tips to keep in mind.

Don’ts

  • Do not enter your home until you've gotten permission that it is safe to do so
  • Do not start or move your car if it has been damaged
  • Do not try to clean any of the smoke or soot damage yourself

Do's

  • Contact family members/loved ones to inform them of the fire
  • Attend to frightened pets and ensure their safety and comfort
  • Call all utility providers (electric, gas, water) to inform them of the fire
  • Call homeowners insurance company to begin the claim process
  • Find somewhere to stay. 

Most homeowner’s policies will have coverage, which will pay for the food, clothing, and shelter that you and your family may need for a specified period of time.

Call SERVPRO of West Chester if you experience fire damage at 610-506-8919

Who Names Hurricanes?

11/9/2020 (Permalink)

From 1950-1952, hurricanes of the North Atlantic Ocean were identified by the phonetic (A,B,C, etc.) alphabet.  In 1953, the US Weather Bureau switched to women's names.  The naming rights now go by the World Meteorological Organization, which uses different sets of names depending on the part of the world the storm is in.  Around the United States, only women's names were used until 1979.  It was then decided that they should alternate a list that included men's names as well.  There are 6 different name lists that alternate each year.  If a hurricane causes significant damage, its name will be retired and replaced with another. 

Here are the names that were used to identify hurricanes for 2019:

Andrea, Barry, Chantal, Dorian, Erin, Fernand, Gabrielle, Humberto, Imelda, Jerry, Karen, Lorenzo, Melissa, Nestor, Olga, Pablo, Rebekah, Sabastien, Tanya, Van, Wendy

Has a hurricane ever been named after you?

If you experience hurricane damage, call Danielle at 610-506-8919

What to do in Case of a Fire

11/4/2020 (Permalink)

SERVPRO of West Chester is here to share tips about what to do in case of a fire.

  • Have an escape plan and practice it.  Make sure everyone in your household knows what to do in case of a fire.  Your plan should identify all available exits from each room and routes that lead from the room to a safe, open air space.  Designate a meeting place away from your house, such as a neighbor's yard.  Practice your plan every few months, including at night, which is when fires are most deadly since it's more difficult to find a safe exit.
  • Stay low and crawl to an exit to avoid smoke inhalation. Feel doorknobs to see if they're hot.  Never open a door if the doorknob feels hot.  That means there's most likely a fire behind it, and opening the door will put you in danger and fuel the fire with oxygen.
  • Don't hide.  Even if you're scared, it's important to never hide under a bed, in a closet, or anywhere else that emergency responders wouldn't be able to find you. Try not to panic, and do your best to remain calm and make your way to the nearest way out of your house.

If you experience a fire, call Danielle at 610-506-8919

Here to Help with Fire Damage!

11/4/2020 (Permalink)

Fires come in many sizes, just as homes range from small to extravagantly large. Large homes might have the luxury of spaciousness, but that can also cause homeowners to have a more difficult time detecting problems early. Fire is one such problem.

When a home in West Chester burns, homeowners often worry about the amount of fire damage their home suffers. However, the smoke and particles in soot pose just as much of a hazard to residents. These particles can carry carcinogens and irritants that make breathing difficult. SERVPRO of West Chester removes all the damage, making your home, no matter how large or small, “Like it never even happened,” again, ready for your family to live in comfortable and familiar surroundings once more.

Removing charred building materials that once made up your home's interior can make your home seem bare, but it is part of the process we implement to prepare for new materials. Smoke-free, these materials pose no risk to your family's health.

Fire damage can impact any area of your home, from floors to ceiling, and we do our best to match new sections to undamaged areas. We know that continuity in your home, from one area of a wall to the next, is one of those small aspects that mean a great deal aesthetically. We want a clean, polished look for your home, just as we know your family appreciated before the fire.

Cleaning up the contents of your home is a job we perform by hand. Some items, such as knick-knack collections, clean up well on-site, in large tubs that we bring specifically for that purpose. Our team gathers together and transports other items, including large draperies and window blinds, for cleaning at our facility. Once completed, all steps, from the restoration of your home to cleaning and removal of soot and grime of your personal belongings and household furnishings, bring together your house, fully restored and waiting for your return home.

If you experience a fire, call Danielle at 610-506-8919

Different Types of Smoke Alarms

11/2/2020 (Permalink)

Every year in the United States, about 2000 people die in residential fires.  A smoke alarm stands guard around the clock, and when it first senses smoke, it sounds a shrill alarm.  This often allows a family the precious, but limited, time to escape.  About 2/3 of home fire deaths occur in homes with no smoke alarms or no working alarms.

Smoke alarms should be installed on every level of the home, outside sleeping areas, and inside bedrooms.  In general, alarms should be placed in the center of a ceiling or, if you place them on a wall, they should be near the ceiling.

There are 2 types of smoke alarms:

Ionization - these alarms are more responsive to flaming fires.  They use "ions" or electrically charged particles, to help detect smoke in the air.

Photoelectric - these alarms are more responsive to smoke or smoldering fires.  They use a light beam to help detect the presence of smoke.

Whichever type of smoke alarm that you choose, it's imperative that you change the batteries twice a year and test them every month.

If you experience fire damage, call Danielle at 610-506-8919. 

Fire Prevention

11/2/2020 (Permalink)

Fire Call Danielle 610-506-8919

The U.S. Fire Administration reports that a small flame can turn into a major fire in just 30 seconds. Flames and smoke can fill the house in just a few minutes. SERVPRO of West Chester will help you recover from fire damage. We hope you never need that kind of help.

The best fire control is fire prevention.

SERVPRO of West Chester offers these Tips for Fire Prevention: 

  • Items that can catch fire include: dish towels, oven mitts, paper, curtains, wooden spoons, decorations.
  • Heat sources include: light bulbs, fireplaces, stove tops, furnaces, candles, or electric heaters.
  • Keep items that can catch fire at least 3 feet away from heat sources.
  • Keep kids at least 3 feet away from heat sources.
  • Turn off heat sources when you leave the home or go to bed.
  • Never use the oven as a heater.
  • Have the fireplace chimney inspected & cleaned once a year.

SERVPRO of West Chester suggests you keep one or more fire extinguishers available.

Remember fire is fast. If there is a fire, leave and bring everyone with you. Call 9-1-1 from outside the home.

If you experience fire damage, call Danielle at 610-506-8919

Mold in Your Commercial Property

10/28/2020 (Permalink)

Mold cleanup advertisement for SERVPRO Call Danielle 610-506-8919

SERVPRO of West Chester understands mold and we want to educate our community about the best ways to prevent and treat your commercial property. 

Mold grows from mold spores which are too small to see unaided. Spores can survive harsh environments for many years. It can also grow almost anywhere. Mold needs to have above-freezing temperatures, protein such as  animal dander, skin cells, wood, plaster, carpet, and moisture or high humidity.

Mold grows rapidly, damages property, has a bad smell, is unsightly and can cause health effects.

If you have a small amount of mold on a dish, you can clean it. You can even throw it away. However, if you have a large amount of mold, you need licensed mold remediation from an industry professional. The Environmental Protection Agency (EPA) defines a “large amount” as 10 square feet or more.

If you suspect your apartment or office building might have mold, you need to have a certified mold inspector out to examine the area. SERVPRO of West Chester cannot identify what kind of mold you have, but we are licensed in mold remediation and we can repair the damage caused by mold.

When you have a concern about mold damage in your apartment or condominium, speak with your landlord or property manager if you think he/she should hire licensed professionals. Whatever the disaster, remember that SERVPRO is Here to Help.

If you suspect mold in your property, call Danielle at 610-506-8919.

Commercial Cleaning

10/27/2020 (Permalink)

Businesses are starting to go back to work, so having a clean business environment during COVID is extremely important.

Americans spend most of their waking hours at work. While many businesses use a cleaning service, the actual cleaning performed is often minimal, with a quick vacuum and emptying of trash. Deeper dirt, dust, allergens, and pathogens remain in carpets, on blinds, and deep within the upholstery of office furniture. There are so many benefits to having a commercial deep cleaning done at your business, especially to protect your employees from COVID and other viruses.

Employees thrive and work better in a clean, and fresh environment. Think about it, no one would want to work in a dirty environment, especially people who have allergies, and other health conditions. Having a peace of mind about this pandemic during work is extremely beneficial to both employees and customers.

By doing a deep commercial cleaning, you also prevent the spread of viruses and diseases. This means less sick days, and healthier employees which is key. Prevent COVID and protect your employees!

It also is a more professional appearance when customers or clients walk into your business. If you have a clean environment, customers notice that as well. This will give customers peace of mind while attending your business during this pandemic. It also leads to long term cost savings. Having a deep commercial cleaning helps keep the cabinets, desks, and carpets in better condition, and having them last longer.

Consider having SERVPRO of West Chester do a deep commercial cleaning at your business. It just makes sense for your business to thrive in multiple ways. Protect your employees and customers today!

For commercial cleaning, call Danielle at 610-506-8919.

Commercial Fires

10/26/2020 (Permalink)

Fire Call Danielle 610-506-8919

Investing in and growing your own business is the dream of many Americans. Along with the financial resources used to start a company, hard work and time are also used to make a business grow. A fire can cause all three of these types of investments to disappear quickly. Eliminating the soot left behind by a fire can help reduce the damages your business suffers, but only if it is done in time.

When commercial fire damage happens to your business many things begin to occur that are out of your control. Business operations are put on hold; employees can't come to work as scheduled, and customers and clients are inconvenienced, to say the least.

Hidden dangers related to the fire and the damage it caused remain behind. Soot can cause health problems, and the water from the firefighters' hoses can remain, causing perfect conditions for mold and mildew to grow. Structural aspects of your building may have been weakened, and it is now unsafe. Equipment vital to your day-to-day operations may have been damaged.

Fire damage in a commercial setting cannot be handled adequately by a janitorial crew. This type of damage requires skilled, experienced, and knowledgeable people with training and certification. Our technicians work together as teams to make the best use of their training and certifications. No site is too large for our teams to handle professionally and efficiently. We assess the damage and explain which areas can be safely entered, and can help you obtain necessary items from your business site before clean-up even begins.

If you experience fire damage in your business, SERVPRO of Southern Delaware County is here to help. Call Danielle at 610-506-8919

Causes of Commercial Water Damage

10/26/2020 (Permalink)

Water Damage Call Danielle 610-509-8919

There are many causes of commercial water damage and SERVPRO of West Chester is here to help you identify and prepare for them. 

Causes of Commercial Water Damage:

- Appliances and equipment. If your facility has equipment that utilizes water, leakage is an ever-present danger. Air conditioners, water heaters, or anything that uses tubes, pipes, gaskets, or filters to operate has the potential to leak. If that leak happens during off hours, you could be looking at major damage. The best thing to do is to regularly look over and maintain your equipment.

- Roofing. Make sure you’re checking your roof regularly. If you get a decent amount of water it means that your drainage isn’t working effectively. Keep in mind that every inch of water weighs in at around five pounds. Over time, this can cause incredible strain and lead to leaks.

- Pipes and drains. It is important to regularly check your pipes and drains, and make sure there aren’t any clogs or leaks. Also, during cold weather especially, you should be checking to make sure the pipes don’t freeze.

- Sprinkler systems. Many commercial buildings are equipped with sprinkler systems, which are great for minimizing fire damage, but not so great for water damage when they malfunction. The fifth cause is Mother Nature causes. Natural disasters like hurricanes, severe thunderstorms and flash flooding can do untold damage to your business. You certainly can’t control the weather, but you can control how ready you are for it.

Call SERVPRO of West Chester with any commercial water damage that arises! 610-506-8919

Candle Safety

10/15/2020 (Permalink)

Fire Call Danielle 610-506-8919

It’s that pumpkin latte time of year again, and SERVPRO of West Chester wants you to be safe from fire damage and smoke damage. Although fires from candles happen more often around the holidays, many people use candles all year round. It is important to be careful any time you have an open flame in your home.

Prevention is the best way to fight against fire damage or injuries.

SERVPRO of West Chester offers these Tips for Fire Prevention from Candles:

  • Keep candles at least 12 inches away from anything that can catch fire
  • Do not let children near candles
  • Put out candles when leaving the room or going to bed
  • Keep trees and other plants away from candles
  • Make sure candles are not near window curtains or blinds that could catch fire
  • Keep lit candles in safe candle holders
  • If the flame has to burn until the candles are out, keep the candles in holders that keep the flames behind glass
  • If the flame has to burn until the candles are out, keep the candle holders in a sink or a metal container of water
  • Do not leave children alone in a room with lit candles
  • Do not light candles in the bedroom. You might fall asleep. One third of all candle fires start in the bedroom. 
  • If the power goes out, use flashlights instead of candles
  • If someone in the home uses oxygen, do not use candles
  • Fire damage from candles happens 35 times a day in the U.S.

A little caution goes a long way to protect you and your loved ones. If you have to deal with damage caused by smoke or fire from a candle in your home, your friends at SERVPRO of West Chester are just a phone call away.

If you experience fire damage, call Danielle at 610-506-8919.

Fire Extinguishers

10/15/2020 (Permalink)

Fire with SERVPRO logo Call Danielle 610-506-8919

Smoke and fire damage is something all of us at SERVPRO of West Chester would like to see you avoid. In the event the worst happens and you are faced with this kind of disaster, you can count on us to lend a helping hand. We have a team of highly trained professionals to walk with you each step of the way when repairing the damage from smoke, water, and fire in your home.

Just to be safe, SERVPRO of West Chester recommends you keep at least one fire extinguisher and know how to use it (them).

A fire-extinguisher may prevent fire damage and smoke damage from spreading throughout the home.

If you see a small fire that you take care of yourself, use the following tips.  If you have any worries, you and everyone should leave the house and call 9-1-1 when you are outside.

SERVPRO of West Chester wants you to know that you can try to fight a small fire only if:

  • You can get to the fire extinguisher quickly. Fire is fast. Fire damage and smoke damage are less painful than personal injuries
  • You know how to use the fire extinguisher

SERVPRO of West Chester explains the Types of Home Fire Extinguishers:

Classes A, B, and C fire extinguishers are found in both homes and businesses

  • Class A is for cloth, wood, and paper
  • Class B is for liquids that can burst into flame or explode, such as grease, gasoline, oil, or oil-based paints
  • Class C is for electrical equipment like computers, tools, or anything else that is plugged in
  • Most home-improvement stores sell multi-purpose fire extinguishers: Classes A:B:C

If you experience fire damage, call Danielle at 610-506-8919

Keeping West Chester Safe During a Pandemic

10/8/2020 (Permalink)

COVID Call Danielle for Commercial Cleaning 610-506-8919

For proactive and reactive viral pathogen cleaning, one product we rely on is SERVPROXIDE. The disinfectant is effective against a range of pathogens, EPA-registered, and is NSF Rated which means rinsing isn't required on food contact surfaces. 

As our communities get back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations. At SERVPRO of West Chester, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Clean our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO Franchise Professionals to bring a higher standard of clean to the places we gather.

If you want proactive or reactive cleaning for COVID-19 done in your business, call SERVPRO of West Chester. We are here to help keep your business safe. 610-506-8919

Finding all of the Water in Your Home After a Water Loss

10/8/2020 (Permalink)

Water Damage If you experience a water loss, call Danielle 610-506-8919

Finding all of the water in your home after a water loss is critical for drying and safety.

Even sanitary water or clean water left standing can become contaminated within days. The longer the water is able to sit and get soaked into materials the greater the damage and the more extensive remediation and repairs. After a water loss, make sure to check these critical places for water or moisture:  

  • Ceilings of rooms under the source
  • Walls
  • Floors
  • Wet insulation
  • Duct systems
  • Crawl spaces
  • Basements 

Here at SERVPRO of West Chester, we know how overwhelming a water loss can be. This is why we are here to give tips to help you through the process. When your home or business is affected by water damage, call SERVPRO of West Chester for a trustworthy restoration team. We are here to help your home or business go back to normal. For any fire, mold, or water damage, call Danielle. 610-506-8919

Fire Damage

10/8/2020 (Permalink)

Fire Call Danielle 610-506-8919

Homes can have issues from fire or smoke damage for various reasons. In the Holiday season home fires often occur from unattended candles and cooking accidents. In winter months they often occur due to fireplaces and wood stoves or from space heaters. In the spring and summer months fires often occur from issues related to barbecues and grills.

Fires from barbecues and grills typically cause the most damage to the outside of a home or building but damage can also occur inside due from fire or smoke but also from water damage from firefighting efforts.

Fires can be devastating to your home and life. It is important to be mindful of these reasons that fires can start so that they can be prevented.

If you experience a fire in your home, SERVPRO of West Chester  is the restoration company to call. We are leaders in fire, water, and mold damage restoration. We care about you, your family, and your home and will do anything to get your life back to normal. Call Danielle, 610-506-8919

Fire Safety in Your Home

10/8/2020 (Permalink)

Fire Call Danielle 610-506-8919

Fires can be very frightening – they are scary, spread quickly and can cause devastating losses.  While we cannot completely fire-proof our homes, there are a few safety steps you can take to help protect your family in the event of a fire.

  • Install and regularly test smoke detectors. Statistics show that working smoke detectors reduce the risk of death in a house fire almost in half! Fires spread quickly, and once that alarm sounds, you may only have a minute or two to escape.
  • Practice Fire Drills at home. Since time is of the utmost importance during a fire, it is best to KNOW what do in the event of a fire.  What is the best escape route? Where does the family meet up outside?  In order to respond quickly, it is best to have a rehearsed plan ahead of time.
  • Have fire extinguishers handy & know how to use them. Keep them in an easy access location near a likely source of fire – in the kitchen, the laundry room, etc.  And maybe buy a few extra and have your children practice using them (probably best to do OUTSIDE).
  • Childproof your kitchen. To keep small children from accidentally turning on the stove, which may having something on it that could burn.
  • Keep matches and lighters out of reach of children. Make sure to teach your children they are not toys.

While no one wants to imagine what they would do in the event of a fire, it is better to be prepared, and have a plan to help keep your family as safe as possible.  And if you do experience a fire, do not hesitate to call SERVPRO of West Chester. We are here to help you and your family in any fire, water, or mold emergency. 610-506-8919

Main Causes of Cooking Fires

10/8/2020 (Permalink)

Fire Call Danielle 610-506-8919

Cooking fires are one of the most common fires that occur in a home. It is important to know the causes so that you can be mindful in preventing them.

The top main cause of a cooking fire are:

  1. Towels or potholder left on the stove too close to the burner.
  2. Cooking with hot oils.
  3. Cooking on too high of heat.
  4. Food that burns in the oven or on the stove top.
  5. Microwaves 

The damage that cooking fires cause can be devastating to your home and family. It is important to implement safe cooking practices in your home at all time.

If you do experience a fire while cooking in your kitchen, be sure to call SERVPRO of West Chester right away. We know accidents happen and are here to restore your home or kitchen to make them look brand new. Here at SERVPRO of West Chester, we are here to help 24/7/365. Give us a call for any fire, water, or mold damage to your home. 610-506-8919

Here to Help Keep Your Business Safe

10/7/2020 (Permalink)

Certified: SERVPRO Cleaned seal Here to Help Keep your Business Safe

As Pennsylvania is beginning to reopen and lift some of the restrictions set in place for the COVID-19 pandemic, businesses are assessing how and when they’re going to reopen. Many are tasked with not only navigating the guidelines set forth by their state but are also working to establish an entirely new way of doing business. Regardless of industry, every business in America has had to make difficult but necessary decisions to develop a strategic plan of action for reopening.

For some, it’s allowing employees to continue to work from home for the remainder of the year. For others, it’s implementing a phased approach of reintroducing both employees and customers to their business environment. For all, a plan that involves a high standard of cleanliness and sanitation is of the utmost importance. Transparency and clear communication of reopening plans, both internally and externally, is proving to be critical for success and support during these trying times.

It’s clear that most businesses are listening to the CDC guidelines and recommendations and placing a higher emphasis on cleanliness and sanitation—for not only their employees to feel safe, but for the safety of their customers as well. These actions and higher standards are becoming the new norm in nearly every industry worldwide and will pave the way for the future of hygienic standards in business overall.

SERVPRO of West Chester is here to help keep your business safe and clean during these times. We care about your business and the safety of your employees and customers.

Give us a call at 610-506-8919, We’ll take the worry for you.

Minimizing Water Damage

10/7/2020 (Permalink)

Water Damage Call Danielle 610-506-8919

When it occurs, water damage is a significant problem for business owners. SERVPRO West Chester is here to help when this problem strikes. We are here to educate business owners to on how to handle water damage and minimize its devastating effects.


Water Damage Basics
Some of the possible causes of water damage:

  • Storm
  • Flood
  • Poor Ventilation
  • Leaking Pipes
  • Excessive Condensation
  • High Humidity
  • Damp Utility Closets
  • Roof Leaks
  • Damp Carpets
  • Fire Sprinklers

Once water damage occurs on your property, you need to figure out where the water came from, the extent of the damage and how long the property has been damaged.


When dealing with water damage, immediate action is crucial. SERVPRO of West Chester professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.


Your commercial property’s appearance speaks volumes to your clients. So, when the need arises for professional cleaning or emergency restoration services, SERVPRO of West Chester is the one to call. In any water, storm, fire, or mold damage, call us 24/7/365. 610-506-8919

Steps to Take After a Storm

10/5/2020 (Permalink)

Stay Safe

How to Stay Safe

  • Check the local news to make sure your area is safe from the storm.
  • Watch out for glass or broken nails
  • Avoid standing water
  • Look out for hazards such as damaged roofs, broken windows, standing water, or damaged walls.

Assess the Damage to your Home

Take pictures of the storm damage to send to your insurance company!

Roof Damage Signs

  • Holes in the roof
  • Damaged shingles
  • Damaged gutters
  • Ceiling leaks
  • Dents on vents or gutters

Inspect your windows and doors for cracks and holes. Check the siding of your house, paint, and bricks for damages. Be sure to inspect air conditioning units as well.

Contact Your Insurance Provider

When contacting your insurance company, they will provide you with the next steps needed to make a claim. Your agent can answer any questions you may have about your claim. This will help you become compensated for the damages!

Contact SERVPRO of West Chester!

SERVPRO of West Chester is here to help when your home or business is affected by storm damage. We are leading professionals in the restoration business and offer the best of care. Call us if you experience any storm, water, fire, or mold damage! 610-506-8919

Set up an Emergency Ready Profile for your Business!

9/24/2020 (Permalink)

ERP Set up an Emergency Ready Profile with SERVPRO of West Chester!

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO of West Chester is so important. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best. Call 610-506-8919 any time during any emergency.

Here are some reasons why your company should get an Emergency Ready Profile® today on every one of your buildings.

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

SERVPRO of West Chester is here to help with any emergency you or your business may face. Set up an Emergency Ready Profile with us as soon as possible so that we can help you as soon as an emergency hits. Call 610-506-8919 for any fire, water, or mold emergency.

Preparing an Office Emergency Kit

9/24/2020 (Permalink)

If you own a business, the safety of your staff is likely one of your top concerns throughout the average workday, but have you considered how to preserve that safety in the event of an emergency? While many situations will call for a quick evacuation, your workplace may have to go in a lockdown scenario to deal with certain disasters, so having an office emergency kit is something that officials certainly advise.

Understanding the purpose behind an emergency kit and what to pack will help you make the best decisions regarding specifically what your office may need. While there are some basics that are wise to always include, there are also plenty of extras that might prepare everyone for wider swath of scenarios that are possible.

What Is An Office Emergency Kit For?

To put it simply, an office emergency kit is for a situation where you and your staff might be stranded in the office after an emergency or disaster. While evacuation is often recommended in these unprecedented situations, there may be certain instances where you will need to stay put until help arrives instead. The emergency kit allows for everyone to have access to necessities, medical supplies, food and water to stay safe and comfortable until help arrives.

What Should the Office Emergency Kit Include?

Emergency kits are something you can keep basic or build out for every possible scenario, and how you approach this is entirely up to you. For a simple emergency kit, include these necessities:

  • Non-perishable food, such as granola or protein bars
  • Enough water to cover one gallon, per person, per day
  • First-aid kits, aspirin and any other medical goods
  • Flashlights and excess batteries
  • An NOAA Weather Radio

In addition to the very basic items, you may also want to include extras to account for even more situations and keep everyone comfortable for as long as possible. This would include items such as multi-tools/Swiss Army knives, surgical masks, duct tape, toilet paper, hand sanitizer, gloves (both latex and work types), emergency blankets, hand warmers and whistles.

If your office is damaged due to a disaster or emergency, we are here to help. Call SERVPRO of West Chester in any fire, water, or mold emergency. 610-506-8919

Steps to Take Immediately After a Storm

9/18/2020 (Permalink)

Storm Damage Call SERVPRO of West Chester if you experience any storm damage!

Steps to Take Immediately After a Storm

Take Safety Precautions

Heavy winds and rains may have caused damage that could potentially be dangerous. Collapsed roofs, window damage, collapsed walls, and standing water in your home or business may be present after a storm. Water can also soak into carpets, furniture, or building materials which can cause mold. If you smell gas, shut off your main gas line. Beware of exposed nails, broken class, or sharp objects on your property. Be sure to contact SERVPRO of West Chester to help assess and restore the damages from the storm! 

Photograph the Damage 

If your property is safe to be on, use a cellphone or camera to document damages so that you can show your insurance company. This can help ensure that you will be compensated.

Contact Your Insurance Company

Contact your insurance agent immediately to notify them of the storm damages. The company will send out an adjustor to determine the extent of the damage so that you may be compensated.

Look Into Federal Disaster Assistance

The Federal Government may have declared your area that was affected by the storm as a disaster area. This means you may be eligible for low cost loans to help restore your property. This requires proper documentation to be filed.

Call SERVPRO of West Chester if your home or business has been affected by a storm. We are here to help restore any fire, mold, or water damages to get your life back to normal!

Why SERVPRO of West Chester?

9/18/2020 (Permalink)

SERVPRO Choose SERVPRO of West Chester!

Why should you choose SERVPRO of West Chester? Our professional crews care about you and restoring your property back to normal. We are here to help in any fire, water, or mold situation.

Here are what some of our customers had to say:

“Danielle is such a good front person for this company. No matter how frazzled she may be, she comes across as fresh and helpful as can be. She makes you feel that you are in such confident hands. She is even so helpful and ready to help even when she is working overtime which she does not even get paid for! She answered every text I sent including when she was in a Zoom conference. Thank you!”

“SERVPRO recently serviced my flooded basement. While something I had planned for, Will and his team were excellent. Not only was their pricing significantly more affordable than any other place I had looked into, they were great to work with. Will was very informative through the process. His crew was very respectful, and friendly. The job was done well, and they left my basement dry very clean. I hope to not need a service like this again, but in the chance I did I would definitely use this crew again. I highly recommend. Thanks for the excellent work!” 

“We had a lot of mice droppings in our attic and I found out SERVPRO performs clean up services. It was great to work with Danielle at the office and the team came out and did a great job cleaning everything up. I highly recommend!”

We pride ourselves on helping our customers. Call SERVPRO of West Chester for any fire, water, or mold damage to your home or business. 610-506-8919

Storm Damage

9/18/2020 (Permalink)

Storm Damage Call SERVPRO of West Chester 24/7/365!

SERVPRO of West Chester provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Residential Services

If your home needs emergency flood damage or your home packed and moved, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Call SERVPRO of West Chester for any storm, fire, water, or mold emergency! 610-506-8919

Contact SERVPRO of West Chester to Perform Flood Water Removal in Your Property.

9/18/2020 (Permalink)

Storm Damage Call SERVPRO of West Chester for any Storm Damage!

Contact SERVPRO of West Chester to Perform Flood Water Removal in Your Property.

After a storm, floodwater can seep into various areas of your property and can cause severe damage. If not taken care of on time, the water can weaken your structure, cause mold growth, and wood rot. Fortunately, SERVPRO technicians can reduce the chances of these secondary damages from occurring if contacted on time.

What certification does SERVPRO have for restoration?

The Institute of Inspection Cleaning and Restoration Certification (IICRC) offers standards for cleaning and restoring damaged properties. Our technicians only highly trained, certified, and experienced technicians who can perform flood water removal in your property. We can complete the job according to the standards the IICRC has set.

What should I do after flooding occurs in my property?

It is essential to contact your insurance company to inform it about the damage and begin the claim process. Also, contact professional restorers without wasting time to avoid irreparable damage to your drywall, wood, and other porous materials. Also, avoid:

  • Entering your property if it has suffered structural damage
  • Walking through flood water without turning off the electricity first.
  • Getting into contact with the contaminated water.

Can I turn off the noisy fans at night?

We do not recommend turning off the equipment since the more hours it runs, the faster the drying process occurs. Our SERVPRO team can place the drying equipment at strategic points to encourage optimal drying. Switching off the drying equipment can increase the drying time or provide an opportunity for secondary destruction like a mold infestation to occur.

How long can the odor linger?

Odors in your property can last for months or longer if not handled professionally. Floodwater can bring dead animals and different kinds of debris into your property, which can cause odors when rotting. However, with our approved deodorizing products, we can restore fresh air into your home. We can use water-based cinnamon to combat some odors. The product can replace foul odors with a pleasant scent.

It is vital to take immediate action when you experience flood damage in your property. Contact SERVPRO of West Chester for efficient flood water removal. "Like it never even happened." 610-506-8919

Storm Damage to Your Roof in Chester?

8/24/2020 (Permalink)

A closeup of a roof shows roof shingles damaged by a storm. Let us repair your storm damage in West Chester!

How to Spot Roof Damage

In West Chester, storm damage can occur from high winds, tornadoes, hurricanes, hailstorms, snow storms and other severe weather events and when it does, SERVPRO® of West Chester will be there to help you restore your property back to pre-damage condition. Here are some tips from AngiesList.com on how to spot roof damage:

• Inspect your attic for leaks "https://www.SERVPROwestchesterpa.com/water-damage-restoration" and look for water damage stains on your ceiling or walls

• Check for missing shingles or missing pieces of metal fascia, including any metal pieces displaced from around the chimney

• Check the condition of exhaust pipes, valleys, outer edges or angles where the roof meets the walls

• Check for hail damage on the roof as well as siding damage

• Hail damage commonly comes in the forms of dimples, made by smaller chunks of hail that pound the outer layer of shingles

Call Us

We have years of experience and a team of highly trained technicians ready to help you with any storm damage emergency. SERVPRO® of West Chester is on call 24 hours a day and can usually be there within four hours to immediately begin the cleanup and restoration process.  We will also contact your insurance company and can help you with the paperwork and process. Call us today at 610-692-8884. We’ll restore your storm damage in West Chester “Like it never even happened.”

SERVPRO of West Chester is Independently Owned and Operated.

Firework Fire in West Goshen?

8/10/2020 (Permalink)

A brilliant and colorful fireworks display lights up the night sky. Fire damage from fireworks happens in Chester.

Legal Fireworks

Pennsylvanians are lucky. Under House Bill 542, passed in 2017, state residents are permitted to buy many pyrotechnics including Roman candles, bottle rockets, and other aerial types. The fireworks that remain illegal are M-80s, M-100s, and cherry bombs. Some fireworks, such as display-grade fireworks require permits. SERVPRO® of West Chester wants everyone in West Goshen to have a safe and fun Fourth of July holiday this year and offers these fireworks safety tips from the National Safety Council:

  • Never allow young children to handle fireworks
  • Older children should use them only under close adult supervision
  • Never use fireworks while impaired by drugs or alcohol
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never hold lighted fireworks in your hands
  • Never light them indoors
  • Only use them away from people, houses and flammable material
  • Never point or throw fireworks at another person
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite devices in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak both spent and unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire

Call Us

If you experience fire damage in West Goshen,  SERVPRO® of West Chester has a team of highly trained technicians ready to respond 24 hours a day to assist with the cleanup, restoration, and reconstruction process. Call us today at 610-692-8884.

SERVPRO of West Chester is Independently Owned and Operated.

Property Damage in Westtown?

7/27/2020 (Permalink)

A yellow “fire line do not cross” tape surrounds the perimeter of a building after a fire caused damage. Commercial businesses in Chester can rely on us for commercial cleanup and restoration services.

Pennsylvania Property Damage Claims in the Millions

You never know when your business will experience property damage. According to a report by the Insurance Information Institute, (III), Pennsylvania had over 14 million in property loss claims filed in 2018. No matter what type of restoration services your commercial business may incur, SERVPRO® of West Chester has years of cleanup, restoration, and rebuilding experience in Westtown, and has a team of highly trained technicians on call 24 hours a day to assist you with any size job. We know that securing your property after a loss is important, so when we arrive on site, we will secure your property to prevent further damage. Depending on the nature of the damage we may tarp roofs, board up broken windows and doors, remove water damaged carpets, and pack up and store anything that has to be removed in order to complete the repairs. We work on all kinds of commercial projects including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call Us Today

If your business needs restoration services,  SERVPRO® of West Chester is Here to Help. ® Call us today at 610-692-8884. We’ll clean and restore your property damage in Westtown “Like it never even happened.”

SERVPRO of West Chester is Independently Owned and Operated.

SERVPRO of West Chester takes care of businesses in West Goshen

7/13/2020 (Permalink)

tan carpet with very light (almost white) streak left by cleaning West Goshen Businesses look their best with help from SERVPRO of West Chester

SERVPRO® of West Chester is an independently owned and operated business in metropolitan Philadelphia. We understand that businesses in West Goshen need to focus on their services and products to operate smoothly.

That’s why SERVPRO of West Chester is available to businesses for both the unpredictable and the predictable. Call us at (610) 854-8891, check our website, or send questions on the link provided by the website.

SERVPRO of West Chester is prepared for the Unpredictable

Recovery from storms, fires, flash floods, and other disasters is business as usual for SERVPRO of West Chester. SERVPRO of West Chester technicians are trained to clean or repair current damage and to prevent more damage. We aim to restore property to its preloss condition.

Weather-related disasters are not the only emergencies. SERVPRO of West Chester is an expert in cleaning to prevent the spread of viruses, bacteria, and fungi. SERVPRO of West Chester also cleans and restores property after contamination, as well as after trauma or crime scenes.

SERVPRO of West Chester takes care of the Predictable

Even if no one ever spills coffee, messes happen. Dust and dirt accumulate, trash cans seem to fill themselves, and the floors never stay clean. SERVPRO of West Chester supplies regular cleaning services to office towers, schools, military bases, and healthcare facilities.

SERVPRO of West Chester works with each company to design the right cleaning program; your business will get all of the services it needs, with none that it doesn’t.

Here to Help®

SERVPRO of West Chester is independently owned and operated.

Hurricane Damage in East Bradford?

6/23/2020 (Permalink)

A large tree branch has fallen onto the side of a house. We are on call 24 hours a day every day to respond to storm damage emergencies in Chester.

Hurricane Season is Here

Hurricane season is here, and hurricanes have been known to cause damage all along the East Coast. Even if you are not in the direct path of a hurricane, the high winds and storm surges can cause property damage and flooding. SERVPRO® of West Chester wants home and business owners in East Bradford to know that we have years of storm damage restoration experience and we are Here to Help. ® Here are some of hurricane safety tips offered by the Office of Emergency Management, City of Philadelphia:

  • Know your area’s flood risk and think about getting flood insurance
  • If you live in an area that floods, keep sandbags, plastic sheeting and lumber on hand to protect your home
  • Elevate your furnace, water heater and electrical panel and remove other items from the floor
  • Know the safest evacuation route from your home and have a family emergency and evacuation plan
  • Prepare a Go Bag with emergency supplies that you can grab and take with you in a hurry

Call Us Today

We hope you never experience storm damage to your home or commercial property but if you do SERVPRO® of West Chester is ready to respond 24 hours a day every day. Call us today at 610-692-8884. We’ll clean and restore your storm damage in East Bradford “Like it never even happened.”

SERVPRO® of West Chester is Independently Owned and Operated.

Flash flooding in West Chester County?

6/11/2020 (Permalink)

Road barriers and a sign reading “Water Over Road” are posted in front of a flooded street. Flooding doesn’t need to dampen your spirits in Hershey Mill.

Flash Flood Watch

The National Oceanic and Atmospheric Administration, (NOAA), issued a flash flood watch for the West Chester area, due to a strong storm front that developed over the weekend. Flash floods can occur when a severe storm brings heavy rainfall to an area over a short period of time. Areas with poor drainage, creeks, and other watercourses can leave their banks and cause flooding to nearby properties. SERVPRO® of West Chester wants home and business owners in Hershey Mill to know that we have years of experience dealing with water damage emergencies, and  we can be onsite within four hours to begin the cleanup and restoration process.

Flood Safety Tips

Here are some safety tips from the American Red Cross to keep you safe until help arrives:

  • Turn off the power and water mains if instructed to do so by local authorities
  • Boil tap water until water sources have been declared safe
  • Avoid contact with floodwater. Listen to local area radio, or TV stations for the latest information
  • Don’t use gas or electrical appliances that have been flooded
  • Dispose of any food that comes into contact with flood water

Call Us

Storm damage can become costly if not taken care of quickly. SERVPRO® of West Chester has a team of highly trained technicians ready to respond 24 hours a day, every day, to assist Hershey Mill business owners and residents. We can also help with the insurance paperwork and process. Call us today at 610-692-8884.

SERVPRO of West Chester is Independently Owned and Operated.

We Provide Specialty Cleaning and Disinfecting Services to Businesses in West Bradford

4/13/2020 (Permalink)

An orange neon sign reads “Drive Thru” and a yellow neon arrow below direct people to the pick-up window of fast food We’re on call to clean and sanitize commercial businesses in Chester.

We Live in Unprecedented Times

Someday this global pandemic will be over. We will be able to return to the activities we love and hug the people we miss. We will be able to go out to dinner with family and friends and take advantage of all the activities we used to before the new coronavirus, COVID-19, turned our lives upside down. We are resilient, we are supporting each other and our communities as never before, and we will get through this unparalleled time in history together. 

Specialized Training

SERVPRO® of West Chester wants home and business owners in West Bradford to know that we have years of specialty cleaning experience dealing with biological pathogens similar to the new coronavirus. Our team of professionals are required to undergo initial, rigorous training and continuing education to stay current on technological advances and industry standards. We adhere to the guidelines set by the national Centers for Disease Control and Prevention (CDC), and local authorities.

The CDC recommends that high-touch surfaces be cleaned using EPA-approved cleaners and disinfectants. High-touch surfaces include:

  • Counters
  • Tabletops
  • Doorknobs
  • Light switches
  • Bathroom fixtures
  • Toilets
  • Phones
  • Keyboards
  • Tablets
  • Tables

Call Us Today

We are on call to respond to any specialty cleaning need 24 hours a day. SERVPRO of West Chester provides quality cleaning and restoration services to West Bradford commercial business owners and residents. Call us today at 610-692-8884.

SERVPRO of West Chester is Independently Owned and Operated.

We Clean and Restore Your Family Keepsakes in Chester

4/7/2020 (Permalink)

An open jewelry box is shown full of precious family heirlooms. We’re on call to clean and restore fire damage in Downingtown.

The firefighters have just left you are standing in the midst of your home that has been ravaged by fire. Not only is there damage to your home, but there is also damage to your furniture and other home contents caused by soot, smoke, ash and water used by the firefighters to put out the flames. SERVPRO® of West Chester wants home and business owners in Downingtown to know that we provide content restoration services and approach every fire damage emergency with a “restore” versus “replace” mentality to help you save money and to help you preserve as many of your precious and irreplaceable family heirlooms that we can. We can’t always clean and restore all of your belongings back to pre-fire condition, but we can clean and restore many of your damaged contents using techniques like:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     

We are on call to respond to any fire damage emergency 24 hours a day. SERVPRO of West Chester provides quality contents restoration services to Downingtown business owners and residents. Call us today at 610-692-8884.

SERVPRO of West Chester is Independently Owned and Operated.

Cooking Safety Tips for Chester

3/10/2020 (Permalink)

An anxious woman is cooking on a stovetop with flames rising out of control from the pan. We’re on call to clean and restore fire damage in Westtown.

Did you know that cooking fires are the number one cause of home fires and home injuries? According to the National Fire Protection Association, the leading cause of fires in the kitchen is unattended cooking. SERVPRO® of West Chester wants home and business owners in Westtown to know when a fire breaks out in the kitchen in addition to fire, smoke and soot, water damage may also occur from the use of water by the firefighters to put out the flames. Here are some tips from the National Fire Protection Association for cooking safely:

  • Do not use the stovetop when you are sleepy or have consumed alcohol
  • Stay in the kitchen while you are frying, boiling, grilling or broiling food
  • If you have to leave the kitchen, turn off the stove
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking
  • Keep anything that can catch fire away from your stovetop
  • In the event of a grease fire, smother the flames by sliding a lid over the pan and turn off the burner
  • For an oven fire, turn off the heat and keep the door closed

We are highly trained specialists who will respond to any fire damage emergency 24 hours a day. SERVPRO of West Chester provides fire cleanup and restoration services to Westtown business owners and residents “Like it never even happened.” Call us today at 610-692-8884.

SERVPRO of West Chester is independently owned and operated.

Together We Restore your Home in West Chester

2/19/2020 (Permalink)

Living room SERVPRO of West Chester promises to answer when you call.

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your West Chester home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes.  SERVPRO of West Chester can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in West Chester.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of West Chester promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of West Chester is independently owned and operated.

From Disaster to Normal in West Chester

2/13/2020 (Permalink)

clock face When a disaster is occurring in your property, there is no time to waste.

From disaster…

Time and again the professionals at SERVPRO of West Chester have been on the front lines in post-catastrophe situations with their service being invaluable to adjusters and homeowners alike. From the mold created by catastrophic water leaks to soot and smoke removal after a house fire, we bring stability and efficiency to the job that only professionals can bring.

…to normal.

At the end of the day inWest Chester, you just want to turn the key, walk in the door, sit your things down, and sink into a soft chair to relax. You’ve just endured the trauma of some fire, water, or mold disaster and clean up and you don’t want to continue to be in the middle of a disaster area. We will strive to make your situation as painless as possible and when the job is complete  and you return to your normal way of living, it will have been our pleasure to have helped make it “Like it never even happened.” So, when or if you’re faced with any of the previously described problems, SERVPRO of West Chester encourages you to call (610) 854-8769  so we can help you remediate the damage.

SERVPRO is Ready to Help in West Chester

2/6/2020 (Permalink)

fleet of SERVPRO vans Without experience, the best intentions are fruitless. We, here at SERVPRO of West Chester have experience to restore your property after a disaster.

1700+ reasons why…

In the beginning, there was a painting business in California and from that SERVPRO was born. There are now currently over 1700 stores from our Atlantic Seaboard to our Pacific Frontier. Over seventeen hundred franchises tell the tale. We have grown phenomenally and are continuing to grow. Your business in West Chester has been the cornerstone of that growth and we recognize that. Because of you, we strive to always put our best foot forward. Whether bagging up hazardous waste or speaking with insurance adjusters, our efforts are and always will be to give you our best.

Over five decades…

Without experience, the best intentions are fruitless. We, here at SERVPRO of West Chester have experience. In fact, we’ve got over five decades of professional cleaning and restoration know-how scattered across the country. The staff at our franchisees are well trained and professional when performing their duties and/or assessing your situation. If and when you are facing the discomfort of a high-stress situation; find us online or call us at (610) 854-8769 and we will put those years of experience to work for you.

Who Should I Use for Restoration Purposes in West Chester

2/3/2020 (Permalink)

technician and property owner in front of a home The SERVPRO of West Chester's promise is to provide quality and integrity based service.

Emergency situations usually call for quick reaction. In cases where a home or business structure in West Chester is being compromised by unhealthy and/or unsafe conditions, SERVPRO of West Chester is the-fast-response you need to get relief.  Chaotic situations can be handled or endured in an orderly fashion with professionals and the right tools applied. When you must choose your clean-up/restoration specialist, you are likely considering a few important things:

  • Convenient location
  • 24/7 availability
  • Professionalism
  • Efficiency
  • Honesty
  • Experience
  • Latest equipment

SERVPRO of West Chester is the answer.

In a problematic and possibly chaotic situation, remember, we’re here to help.  SERVPRO of West Chester are business owners, homeowners, and renters just like you so we understand the initial needs. The SERVPRO of West Chester's promise to you is to provide the same quality and integrity based service that we, as your neighbor, may also need in the future.

Rental Property Mold in West Chester

1/27/2020 (Permalink)

mold spores in trays Whatever the disaster, remember that SERVPRO is Here to Help.

SERVPRO of West Chester understands mold and we want to educate our community about the best ways to prevent and treat your West Chester property to avoid costly repairs. 

Mold:

  • grows from mold spores
    • spores are too small to see unaided
    • spores can survive harsh environments for many years
  • can grow almost anywhere 
  • needs to have only
    • above-freezing temperatures
    • protein, such as in animal dander, skin cells, wood, plaster, carpet
    • moisture (high humidity is enough)
  • grows rapidly
  • damages property
  • has a bad smell
  • is unsightly

If you have a small amount of mold on a dish, you can clean it. You can even throw it away. However, if you have a large amount of mold, you need licensed mold remediation from an industry professional. The Environmental Protection Agency (EPA) defines a “large amount” as 10 square feet or more. 

If you suspect your apartment or office building might have mold, you need to have a certified mold inspector out to examine the area. SERVPRO of West Chester cannot identify what kind of mold you have, but we are licensed in mold remediation and we can repair the damage caused by mold.

When you have a concern about mold damage in your apartment or condominium, speak with your landlord or property manager if you think he/she should hire licensed professionals. Whatever the disaster, remember that SERVPRO is Here to Help.

Links:

https://www.cdc.gov/mold/faqs.htm

https://www.fema.gov/pdf/rebuild/recover/fema_mold_brochure_english.pdf

Ease your Burden when Disaster Happens in West Chester

1/24/2020 (Permalink)

icons of different homes Ease your Burden when Disaster Happens in West Chester.

When disaster strikes…

For many, your home in West Chester represents a lifetime of hard work and a place where roots are important. It is where family gathers, and where your most endearing and important memories are made. When a disaster strikes; whether it be fire, storm, mold, or other water damage/flooding, it will likely be one of the most traumatic experiences of your life. When these things happen and stress is high call us. Our professionalism and rapid response time, as well as our nonintrusive cleanup and exit should do much to ease the burden you are bearing. SERVPRO ofWest Chester really does want to help you carry the load.

…we’ll be there to ease your burden.

Sharing a load to SERVPRO ofWest Chester means our work makes your situation more bearable. Twenty-four hours a day/seven days a week we are on call with equipment that is up-to-date, and people who are professional and efficient. Our goal is to keep you moving forward with as little worry as possible in West Chester. Please contact us online or at 954-921-8992.

Sharing the SERVPRO History in West Chester

1/21/2020 (Permalink)

cartoon figure with magnifying glass SERVPRO of West Chester is ready to make your disaster “Like it never even happened.”

Why SERVPRO?

Ted Isaacson opened the first SERVPRO® in 1967 in Sacramento, California selling his first Franchise in 1969.  In 1988 the SERVPRO headquarters moved to Gallatin, Tennessee. SERVPRO now has 1700+ Franchises in the United States and Canada. SERVPRO of West Chester specializes in cleanup and restoration services in West Chester. We can make your fire, smoke, water, or mold damage “Like it never even happened.” 

What does SERVPRO of West Chester do?

SERVPRO of West Chester provides:

  • residential & commercial cleanup of:
    • water/ flood damage
    • fire damage
    • storm damage
  • mold remediation
  • restoration

SERVPRO of West Chester performs these specialties, including:

  • Water Restoration
  • Fire Restoration
  • Mold Removal
  • Biohazard
  • Sewage
  • Drapes and Blinds
  • Odor Removal
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti
  • Air Ducts and HVAC
  • Ceilings, Floors, and Walls
  • Carpet and Upholstery



SERVPRO of West Chester works directly with most insurance companies, and is available 24 hours a day, seven days a week in West Chester.

Why SERVPRO of West Chester? Each franchise is an individually owned and operated company.  We have advanced expertise in water restoration along with specialized equipment in water removal and also advanced drying equipment.  

Technicians at SERVPRO of West Chester will keep you informed as they restore your damage so you will know what SERVPRO did, and how the process worked.  

SERVPRO of West Chester is independently owned and operated. 

Commercial Fire in Sharon Hill

1/21/2020 (Permalink)

collage of before and after fire damage Before & After Photos of a commercial fire we did in Sharon Hill. We can handle the process from start to finish from mitigation to reconstruction.

When you have fire damage and restoration is needed give us a call. Our fire damage professionals are ready 24/7. Our timely response will limit further damage and reduce the cost of your restoration. Our team will start the restoration process as soon as we arrive on site. Our restoration procedure includes inspection and fire damage assessment, immediate board-up and roof tarp service (when necessary), water removal and drying (when water damage is visible), removal of smoke and soot from all surfaces, cleaning and repair, and restoration. We're certified by the IICRC in fire/water restoration, carpet and upholstery cleaning, and other cleaning and restoration courses. SERVPRO of West Chester has the training and specialized equipment to make it “Like it never even happened.”

The Real Reason That Pipes Burst When They Freeze

12/17/2019 (Permalink)

The real reason why frozen pipes burst is because of the increase in pressure on the side of the pipe where the frozen section is. As there is less space available between the ice and the closed tap that is “upstream,” the pressure spikes—which causes the bursting to happen. 

Many people assume that the cause of pipe bursting is simply due to the freezing - “Because water expands when it freezes.” Water molecules take on a hexagonal form during freezing, which takes up more volume than liquid form. However, when water in a pipe expands due to freezing, it expands to the sides, not directly outward. So, this isn’t the direct cause of the pipe freeze.

Not all frozen pipes burst. However, thawing the ice can increase the risk, as it usually worsens the problem since it raises the pressure further. This is why pipe bursting is especially common at the end of winter when the ice starts to thaw.

Winter weather puts a remarkable number of stresses on a home, which is why you should take special precautions to winterize it against the chill, especially your pipes. One way to prevent pipes from freezing is by adding insulation on the exposed piping (usually the pipes around the water heater). This will prevent the pipes from losing too much heat to the cold air around them, that they freeze.

Tips to Prepare Your Home for a Storm

11/11/2019 (Permalink)

Homeowners can take preventative measures to help reduce damage if or when a severe storm hits. Here are a few tips to help you prepare your home for a storm.

*Clear limbs and trim trees - during a storm, dead tree limbs can get loose and cause damage to a home’s exterior or break a window

*Secure fences - ensure that fences are properly secured to help prevent them from being lifted up and thrown against the house by heavy winds

*Secure furniture - heavy winds can cause items like patio furniture and large toys to damage the exterior of your home.  You should also move anything in your yard that can become flying debris inside your house or garage

*Protect your valuables - protect mementos in waterproof containers and/or take them with you if you should evacuate.  Make sure important documents, such as insurance policies, certificates, etc., are stored in a safe deposit or fire safe box.

Causes of Water Damage

11/11/2019 (Permalink)

Water damage occurs when excess water begins to pool in areas where it shouldn’t. Many different factors can create this excess water and thereby contribute to water damage. When you are aware of the potential causes, you can take precautionary measures to help insure against a leak or flood. You will also be able to spot a problem as soon as it arises and nip it in the bud before it has a chance to cause any additional damage. The more quickly you notice the problem, the less work the water extraction and water damage restoration company will have to fix.

Causes of water damage include:

  • Bursting or leaking pipes
  • Issues with the plumbing system
  • Buildup in areas prone to collecting water, such as crawl spaces, attics and basements
  • Faulty or malfunctioning household appliances
  • HVACs (Heating, ventilating and air conditioning units) issues
  • Natural disasters and other weather-related water problems

Frozen Pipes

11/11/2019 (Permalink)

a pipe with icicles Be proactive so that you don't have to deal with the mess of frozen pipes this winter season. If you do need us though, SERVPRO is here to help!

With the cold weather right around the corner, it raises concern about pipes freezing in homes and businesses. When pipes freeze, it leaves a huge mess of water damage to your homes and businesses. That is when you call SERVPRO to help you clean up the mess and fix the areas that were damaged from the water. Here at SERVPRO, we make it our job to make sure that the customer is happy with the outcome of the job.

Here are a couple things that will help to prevent your pipes from freezing:

  • Keep your home or apartment thermostat temperature set to at least 55 degrees.
  • Do not block heat to areas of your residence that contain plumbing or water fixtures. Keep doors open to bathrooms, kitchens, laundry rooms, and cabinets that contain pipes, especially those located on the north side of the dwelling, to expose the plumbing to warmer air inside the house.
  • Prevent drafts of cold winter air by keeping windows and storm windows closed. Repair cracks or holes around doors and windows to keep cold air from blowing in.
  • Cover pipes in unheated areas with heat tape or pipe insulation. 

If you plan to be away from your residence for an extended period of time, ask someone to check your house or apartment periodically. Show them what to do if water pipes freeze and where to locate your water shut-off valve in case of an emergency

The Four Classes of Water Damage

11/8/2019 (Permalink)

Classes of water losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step, and will determine the amount and type of equipment utilized to restore your business. There are four water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permanence/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Whatever Kind of Storm - SERVPRO Can Fix the Damage

11/8/2019 (Permalink)

Many homeowners expect only the worst storms to do damage to their home. Even short storms can cause damage to a home when trees are victims of disease. Many diseases can create weak trees with dead limbs, and some diseases can affect the roots of the tree instead. A tree that looks healthy may not be in reality, and it can actually be a huge danger to your home or garage without you knowing until it is too late. If your home or garage, or any other outbuildings, have been damaged by tree limbs or trunks, it is good to know that we have the skills and equipment to restore your property to its preloss condition.

When damage happens during a storm or when storm-like conditions happen, repairs should be started and completed as soon as possible. This can substantially reduce the risks posed by the elements to the interior of your home. Repairs will also keep insects and other pests from getting a foothold in further deteriorating your home's exterior. Termites and other pests, some of which may have been the reason behind any diseased trees on your property, won't be able to infiltrate your home's exterior if repairs are made, and completed, in a timely manner.

Tips to Prepare Your Home for a Storm

Homeowners can take preventative measures to help reduce damage if or when a severe storm hits. Here are a few tips to help you prepare your home for a storm.

*Clear limbs and trim trees - during a storm, dead tree limbs can get loose and cause damage to a home’s exterior or break a window

*Secure fences - ensure that fences are properly secured to help prevent them from being lifted up and thrown against the house by heavy winds

*Secure furniture - heavy winds can cause items like patio furniture and large toys to damage the exterior of your home.  You should also move anything in your yard that can become flying debris inside your house or garage

*Protect your valuables - protect mementos in waterproof containers and/or take them with you if you should evacuate.  Make sure important documents, such as insurance policies, certificates, etc., are stored in a safe deposit or fire safe box.

Hurricane Safety

11/7/2019 (Permalink)

Hurricane season starts June 1 and lasts until November 30.  A hurricane WATCH means that there's a POSSIBILITY that hurricane conditions could occur within 36 hours.  A hurricane WARNING means that sustained winds of at least 74 MPH are expected within 24 hours.

Before a hurricane

*have a disaster plan

*board up windows

*bring in objects from outside that could blow away

*know where all the evacuation routes are

*prepare disaster supplies kits for your home and car

During a hurricane

*stay away from low-lying and flood prone areas

*always stay indoors.  Leave mobile homes and to a shelter

After a hurricane

*stay indoors until it is safe to come out

*do not attempt to drive in flooding water

*stay away from standing water as it may be electrically charged from underground or downed power lines

Who Names Hurricanes?

11/7/2019 (Permalink)

From 1950-1952, hurricanes of the North Atlantic Ocean were identified by the phonetic (A,B,C, etc.) alphabet.  In 1953, the US Weather Bureau switched to women's names.  The naming rights now go by the World Meteorological Organization, which uses different sets of names depending on the part of the world the storm is in.  Around the United States, only women's names were used until 1979.  It was then decided that they should alternate a list that included men's names as well.  There are 6 different name lists that alternate each year.  If a hurricane causes significant damage, its name will be retired and replaced with another. 

Here are the names that will be used to identify hurricanes for 2019:

Andrea, Barry, Chantal, Dorian, Erin, Fernand, Gabrielle, Humberto, Imelda, Jerry, Karen, Lorenzo, Melissa, Nestor, Olga, Pablo, Rebekah, Sabastien, Tanya, Van, Wendy

Has a hurricane ever been named after you?

Do’s and Don’ts Following a House Fire

11/6/2019 (Permalink)

notebook with "to do list" written on the page Let SERVPRO of West Chester help take some of the burden of dealing with a house fire....we are always here to help.

There are so many emotions and questions following a house fire that it is hard to know what you should and shouldn't do.  Here are a few basic tips to keep in mind.

Don’ts

*Do not enter your home until you've gotten permission that it is safe to do so

*Do not start or move your car if it has been damaged

*Do not try to clean any of the smoke or soot damage yourself

Do's

*contact family members/loved ones to inform them of the fire

*attend to frightened pets and ensure their safety and comfort

*call all utility providers (electric, gas, water) to inform them of the fire

*call homeowners insurance company to begin the claim process

*find somewhere to stay. 

Most homeowner’s policies will have coverage, which will pay for the food, clothing, and shelter that you and your family may need for a specified period of time

What is a Hurricane?

11/6/2019 (Permalink)

A hurricane is a huge storm!  It can be up to 600 miles across and have strong winds spiraling at speeds of 75-200 MPH.  A hurricane usually lasts for over a week, moving 10-20 MPH over the ocean.  Hurricanes gather heat and energy through contact with warm ocean waters, and rotate counter-clockwise around an "eye" in the Northern hemisphere and clockwise in the Southern hemisphere.  The "eye" is the center of the storm and is the calmest part.  When a hurricane comes onto land, the heavy rain, strong winds, and large waves can damage buildings, trees, and cars.

Hurricanes only form over really warm ocean water of 80 degrees F or warmer.  The atmosphere must cool off very quickly the higher you go.  Also, the wind must be blowing in the same direction and at the same speed to force air upward from the ocean surface.  Winds flow outward above the storm allowing the air below to rise.

Hurricanes are separated into categories based on their intensity and wind speeds:

Category 1 - very dangerous winds will produce some damage - 74-95 MPH

Category 2 - extremely dangerous winds will cause extensive damage - 96-110 MPH

Category 3 - devastating damage will occur - 111-129 MPH

Category 4 - catastrophic damage will occur - 130-156 MPH

Category 5 - catastrophic damage will occur - winds greater than 157 MPH

SERVPRO of West Chester Is Here to Restore Your Home After Fire Damage

11/4/2019 (Permalink)

smoke damage on wall from a fire Call SERVPRO of West Chester 24 hours a day/7 days a week...we are always here to help

Fires come in many sizes, just as homes range from small to extravagantly large. Large homes might have the luxury of spaciousness, but that can also cause homeowners to have a more difficult time detecting problems early. Fire is one such problem.

When a home in West Chester burns, homeowners often worry about the amount of fire damage their home suffers. However, the smoke and particles in soot pose just as much of a hazard to residents. These particles can carry carcinogens and irritants that make breathing difficult. SERVPRO of West Chester removes all the damage, making your home, no matter how large or small, “Like it never even happened” again, ready for your family to live in comfortable and familiar surroundings once more.

Removing charred building materials that once made up your home's interior can make your home seem bare, but it is part of the process we implement to prepare for new materials. Smoke-free, these materials pose no risk to your family's health.

Fire damage can impact any area of your home, from floors to ceiling, and we do our best to match new sections to undamaged areas. We know that continuity in your home, from one area of a wall to the next, is one of those small aspects that mean a great deal aesthetically. We want a clean, polished look for your home, just as we know your family appreciated before the fire.

Cleaning up the contents of your home is a job we perform by hand. Some items, such as knick-knack collections, clean up well on-site, in large tubs that we bring specifically for that purpose. Our team gathers together and transports other items, including large draperies and window blinds, for cleaning at our facility. Once completed, all steps, from the restoration of your home to cleaning and removal of soot and grime of your personal belongings and household furnishings, bring together your house, fully restored and waiting for your return home.

How to Escape From a House Fire

11/4/2019 (Permalink)

*Have an escape plan and practice it.  Make sure everyone in your household knows what to do in case of a fire.  Your plan should identify all available exits from each room and routes that lead from the room to a safe, open air space.  Designate a meeting place away from your house, such as a neighbor's yard.  Practice your plan every few months, including at night, which is when fires are most deadly since it's more difficult to find a safe exit.

*Stay low and crawl to an exit to avoid smoke inhalation.

*Feel doorknobs to see if they're hot.  Never open a door if the doorknob feels hot.  That means there's most likely a fire behind it, and opening the door will put you in danger and fuel the fire with oxygen.

*Don't hide.  Even if you're scared, it's important to never hide under a bed, in a closet, or anywhere else that emergency responders wouldn't be able to find you. Try not to panic, and do your best to remain calm and make your way to the nearest way out of your house.

Fire Prevention in West Chester

11/1/2019 (Permalink)

The U.S. Fire Administration reports that a small flame can turn into a major fire in just 30 seconds. Flames and smoke can fill the house in just a few minutes. SERVPRO of West Chester will help you recover from fire damage. We hope you never need that kind of help.

The best fire control is fire prevention.

  • SERVPRO of West Chester offers these Tips for Fire Prevention: 
    Items that can catch fire include: dish towels, oven mitts, paper, curtains, wooden spoons, decorations
    Heat sources include: light bulbs, fireplaces, stove tops, furnaces, candles, or electric heaters.
    Keep items that can catch fire at least 3 feet away from heat sources
    Keep kids at least 3 feet away from heat sources
    Turn off heat sources when you leave the home or go to bed
    Never use the oven as a heater
    Have the fireplace chimney inspected & cleaned once a year

SERVPRO of West Chester suggests you keep one or more fire extinguishers available.

Remember fire is fast. If there is a fire, leave and bring everyone with you. Call 9-1-1 from outside the home.

Links:
https://www.usfa.fema.gov/prevention/

Smoke Alarms – Why, Where, Which?

11/1/2019 (Permalink)

Every year in the United States, about 2000 people die in residential fires.  A smoke alarm stands guard around the clock, and when it first senses smoke, it sounds a shrill alarm.  This often allows a family the precious, but limited, time to escape.  About 2/3 of home fire deaths occur in homes with no smoke alarms or no working alarms.

Smoke alarms should be installed on every level of the home, outside sleeping areas, and inside bedrooms.  In general, alarms should be placed in the center of a ceiling or, if you place them on a wall, they should be near the ceiling.

There are 2 types of smoke alarms:

Ionization - these alarms are more responsive to flaming fires.  They use "ions" or electrically charged particles, to help detect smoke in the air.

Photoelectric - these alarms are more responsive to smoke or smoldering fires.  They use a light beam to help detect the presence of smoke.

Whichever type of smoke alarm that you choose, it's imperative that you change the batteries twice a year and test them every month.

How to Easily Avoid Commercial Fire Hazards

10/31/2019 (Permalink)

We all know how important it is to have working fire extinguishers, smoke alarms, and fire sprinklers.  What you may not be aware of is that it is equally important for employees to do their part to keep fire hazards to a minimum.  Here are a few examples.

Excessive Clutter

Files, folders, and papers need to be disposed of once they are no longer needed.  All of these type of items can easily fuel an office fire.

Electrical Problems

Overloaded extension cords or old surge protectors can become fire hazards.  Electronic devices should be powered down when not in use.  All wiring should be in good working order since old wiring is just as dangerous to a commercial building as it would be in a private home.

Negligence

Mistakes can happen to anyone.  These could include leaving a stove or burner on in the kitchen/break room, burning something in the microwave, or smoking in non-designated areas.

An ounce of prevention could go a long way and be very beneficial  when it comes to keeping your commercial property safe from fire hazards.

Is Your Local SERVPRO on Your Speed Dial?

10/31/2019 (Permalink)

Your disaster may not always be fire & water related, but the Professionals at SERVPRO of West Chester are always here to help when it comes to many other situations. If you have something that is stinky, messy, overwhelming or just plain disgusting, think of your local SERVPRO of West Chester as your 9-1-1 rescue clean-up-call. We’ve seen just about everything in 26 years serving our beloved Greater West Chester area.

There are several services that you may never think of until a related disaster strikes your family, home or business including mold, sewage, biohazard, crime or death scene cleanup.  Equipped with the knowledge, experience, training and compassion, the SERVPRO of West Chester team will start helping the moment you call us at 610-692-8884 on a 24/7 basis.

West Chester is a charming college town. In the lazy days of summer, we are often called by the local University, property managers and rental housing investors to come in and do a “Deep Clean” on the entire property to get it ready for the students returning in the fall. Rest assured, we not only clean the structure thoroughly including baseboards, blinds, walls, ceilings, flooring, carpets, bathrooms and even dryer ducts (to name a few things), but we can repair drywall or cabinets if this sort of repair work is needed, too.

Get to know your SERVPRO of West Chester team, because when disaster strikes, (and we all know it’s not a matter of “if”, but “when”), you want to have us on your smart phone and office speed dial. No matter how big or small the loss is, your local SERVPRO of West Chester team will be ready to guide you through insurance concerns and jump in immediately to help make your business property or home  "Like it never ever happened."  We are available day or night 365 days a years to help.

Be sure to Like Our SERVPRO of WEST CHESTER Facebook page.

Benefits of Commercial Cleaning

10/29/2019 (Permalink)

Every business should be taking measures to keep their building clean, even if they do not employ a professional cleaning service. It can become hard to keep track of exactly what you should be cleaning regularly. Here is a checklist to make it a little easier to insure your workplace stays neat and tidy.

  • Monthly Cleaning List:
    • Dust all surfaces in the office
    • Clean the fabric chairs
    • Vacuum all fabric chairs, vents
    • Deep clean all surface areas
  • Weekly Cleaning Lists
    • Sponge all glass windows, both on the outside and inside
    • Clean the refrigerator
    • Disinfect all trash bins
    • Buff and polish all hardwood surfaces, including conference tables, floors, etc.
  • Daily Cleaning Lists
    • Empty waste bins and add new liners
    • Vacuum daily debris from all floors
    • Clean painted surfaces 
    • Wipe baseboards, light switches and door handles
    • Clean all reflective surfaces, mirrors and brass
    • Put some room freshener down after cleaning

Common Causes of Sewage Damage in a Commercial Property

10/29/2019 (Permalink)

There are several causes for sewer blockages which can lead to sewage water backup in your building, requiring immediate commercial sewage removal. While some are easy to prevent, others are hidden and hard to detect before you realize you may need commercial sewage removal. 

Structural Defects Can Cause Sewage Damage To A Commercial Property

Different structural defects can develop in a sewage system over time. Misaligned pipes, pipe collapses and cracks or holes in the line can lead to sewage overflow, requiring commercial sewage removal and reconstruction of sewer lines. 

City Sewer Backup Or Surge Can Cause Sewage Damage To A Commercial Property

If the backup occurs in a city sewage line, the wastewater will normally overflow out of the lowest possible opening. In some buildings, especially those with basements, the overflowing sewage wastewater may exit through the building’s lower drains and toilets.

Solid Flushes Can Cause Sewage Damage To A Commercial Property

The most common cause for commercial sewage removal is when sewage backs up from a blockage in the pipeline between the city main and your building. This is commonly caused by solid objects in the sewage system that do not naturally decompose.

Root Infiltration Can Cause Sewage Damage To A Commercial Property

Tree roots often cause sewage backups by entering the water pipeline at joints and spreading. As tree roots grow, they will often crack and break the sewage water pipes, creating additional structural defects.

The Top 5 Causes of Commercial Water Damage

10/25/2019 (Permalink)

The first cause of water damage is appliances and equipment. If your facility has equipment that utilizes water, leakage is an ever-present danger. Air conditioners, water heaters, or anything that uses tubes, pipes, gaskets, or filters to operate has the potential to leak. If that leak happens during off hours, you could be looking at major damage. The best thing to do is to regularly look over and maintain your equipment. The second cause is roofing. Make sure you’re checking your roof regularly. If you get a decent amount of water, your drainage isn’t working effectively. Keep in mind that every inch of water weighs in at around five pounds. Over time, this can cause incredible strain and lead to leaks. The third cause is pipes and drains. It is important to regularly check your pipes and drains, and make sure there aren’t any clogs or leaks. Also, during cold weather especially, you should be checking to make sure the pipes don’t freeze.

The forth cause is sprinkler systems. Many commercial buildings are equipped with sprinkler systems, which are great for minimizing fire damage, but not so great for water damage when they malfunction. The fifth cause is Mother Nature causes. Natural disasters like hurricanes, severe thunderstorms and flash flooding can do untold damage to your business. You certainly can’t control the weather, but you can control how ready you are for it. Call SERVPRO of West Chester with any commercial water damage that arises!

Why You Should Have Commercial Cleaning Done at Your Business

10/25/2019 (Permalink)

Americans spend most of their waking hours at work. While many businesses use a cleaning service, the actual cleaning performed is often minimal, with a quick vacuum and emptying of trash. Deeper dirt, dust, allergens, and pathogens remain in carpets, on blinds, and deep within the upholstery of office furniture. There are so many benefits to having a commercial deep cleaning done at your business. First, employees thrive and work better in a clean, and fresh environment. Think about it, no one would want to work in a dirty environment, especially people who have allergies, and other health conditions.

By doing a deep commercial cleaning, you also prevent the spread of viruses and diseases. This means less sick days, and healthier employees which is key. It also is a more professional appearance when customers or clients walk into your business. If you have a clean environment, customers notice that as well. It also leads to long term cost savings. Having a deep commercial cleaning helps keep the cabinets, desks, and carpets in better condition, and having them last longer.

Consider having SERVPRO of West Chester do a deep commercial cleaning at your business. It just makes sense for your business to thrive in multiple ways.

Using a Certified Restoration Company

10/24/2019 (Permalink)

The US estimates that there were 1,319,500 fires in 2017. In the event you unfortunately experience a house fire, the next steps can be utterly overwhelming. The financial loss is the biggest factor, as well as losing a lot of sentimental items, which can never be replaced. SERVPRO believes in contacting a professional restoration company to restore your home immediately after a fire.  Doing so will help you get back into your home, and back to your day to day life sooner. Hiring a restoration company that is properly equipped to handle fire damage is extremely important. 

The saying goes "where there is smoke, there is fire." People don’t realize that far after the fire is gone, the smoke smell and damage lingers. The smell of smoke may not cause bodily damage, but the stench of smoke can linger long after the flames have been put out. Without professional help from a reputable fire restoration company, you and your family could inhale smoke for years, which at the very least, is very unpleasant.

 When the conditions are just right, mold can grow following a fire. In most cases, hidden water puddles behind walls or in closets are just enough to promote a colony of mold in your home. Unfortunately, the untrained eye may not know what to look out for when it comes to preventing mold. By hiring a professional fire restoration team, you reduce the chances that your home will be invaded with mold months or years after your fire.

 Another aftermath of fire damage is soot. Soot is the result of combustion. It is the black film that remains on your belongings after the fire has been extinguished. If you don’t hire a professional to clean your home, an untrained company could miss cleaning some areas that are coated with soot. If this happens, and you overlook it too, then the soot could permanently stain some of your belongings.

 With this all said, it is important to use a properly trained and certified restoration company after fire damages your home. Call SERVPRO of West Chester with any restoration needs.

Fire Prevention Month in West Chester

10/23/2019 (Permalink)

At SERVPRO, we are very passionate about Fire Safety Month. Fire Safety Month for 2019 is in October. This year the Fire Prevention campaign is, “Not Every Hero Wears a Cape. Plan and Practice Your Escape!” works to educate everyone about the small but important actions they can take to keep themselves and those around them safe. In a typical home fire, you may have as little as one to two minutes to escape safely from the time the smoke alarm sounds. Making a plan with your family to practice and plan an escape during a fire will be critical if you ever need to use that plan. Making a plan with your family is very important. It can literally be the difference between preventing a horrible tragedy. Protecting your family is obviously everyone’s top priority, and making sure you have a plan in place to do so is an important thing to do. Hopefully you will never have to utilize that plan, but being able to have it in place, and practice it is key.

               Fire prevention week started in 1922. In 1925, President Calvin Coolidge proclaimed Fire Prevention Week a national observance, making it the longest-running public health observance in our country. This does not just include schools, and children. It is important to educate all walks of life. Senior citizens, and disabled people can also be at risk, as sometimes they are limited in their motility. Making sure you have proper and working smoke alarms is key.  Fire Prevention Week is observed each year during the week of October 9th in commemoration of the Great Chicago Fire, which began on October 8, 1871, and caused devastating damage. This awful fire killed more than 250 people, left 100,000 homeless, destroyed more than 17,400 structures, and burned more than 2,000 acres of land.

               At SERVPRO of West Chester, we are passionate about helping the community, and making sure we are taking all necessary steps to inform the community about ways to prevent disasters.

How to Prevent Mold In Homes in West Chester

10/21/2019 (Permalink)

Mold spores can be found anywhere, and usually don’t cause any problems. . However, when mold grows indoors, exposure to it can cause different health problems as well as property damage. That’s why mold prevention should be a priority for any homeowner. In order to understand how to prevent mold, it’s important to know how and why it forms in the first place.

Mold only forms when the conditions are just right. It takes three different ways to make the conditions right for mold to grow. The first condition is food. This would mean anything that used to be alive (wood, cardboard, paper, wool, silk, leather, etc.). The next condition would be temperature mold thrives in the range of 68°F to 86°F. This can be especially tricky considering this is the same range we typically keep our homes. The final condition is water.  Very little is needed. In fact, the Environmental Protection Agency (EPA) says that indoor humidity above 60% is enough to allow mold to develop.

There are certain steps you can take to prevent mold from forming. There are many ways to help control moisture and prevent mold growth in your home. If you can see or smell mold, eliminate the excess moisture, then clean and remove any mold. It’s very important to quickly identify and correct any moisture sources before health and structural problems develop. Call SERVPRO of West Chester immediately if you have any water damage, or find mold in your home.

Carpet Damage in West Chester

10/18/2019 (Permalink)

Have you ever been somewhere where the carpets smell? You may automatically think that the carpets are just old, and need to be cleaned. Have you ever been somewhere where the carpets never smelled, and ended up smelling on a different day? That could mean mold! Especially if you had previous water damage.


The first thing you should ever do if you get unexpected water in your home, is to call SERVPRO of West Chester. The most important thing is to immediately get the water properly cleaned up. If it is a pipe that was leaking, or an appliance, it is important to get the source of the problem fixed, to stop the water from coming back in, or to keep the water from coming in. The next step would be to get the water cleaned up, as soon as possible. This will be crucial to what will be able to be saved, if anything at all. It would then be important to dry the water up fast. This would be to prevent the water from further sitting, and causing more damage or mold.


The next step would be to steam clean everything that was affected by the water. Then to sanitize everything, to make sure there is less room for mold to grow. Mold can be very dangerous, and making sure it is out of your carpets, is very important for your health. Getting mold into your carpets, or underneath, would cause so many issues, especially to your health. Remember, in the unfortunate event that you experience water damage, or feel as if your carpets are smelling in your home after water damage, call SERVPRO of West Chester.

Carpet Cleaning After Storm Damage in West Chester

10/3/2019 (Permalink)

When a storm moves around your area, it can move quickly, causing extensive damage to your home. SERVPRO of West Chester will send someone who will be professionally trained to handle the storm damage, and water damage the storm has caused you. They will check your carpets to see how much destruction has happened, and if your carpet can be saved. If the carpets can be saved, you will be able to avoid the cost of replacement.
All furniture will be moved off the carpeted area of your home and a high quality wet vacuum will be used to remove as much water as possible. At this time you can see if any other valuables are destroyed in the process of the storm damage, and file a claim on those items with your insurance company. Once all the water has been removed, your carpet will be cleaned to help prevent moisture bacteria build up. The carpet will be dried with fans or fresh air. If your carpets cannot be salvaged from water damage, then we will remove the damaged carpets and clean all surfaces before new carpeting is installed. The old carpeting and pad will be disposed of properly. Letting water from storm damage sit is dangerous, and can cause more issues as far as mold. Cleaning up as quickly as possible will prevent any further damage from occurring.

Does Clorox Bleach Kill Mold?

5/29/2019 (Permalink)

Here are the facts about the common brand of bleach:

  • Clorox is more useful for killing bacteria and viruses than for killing molds, parasites, and spores. It kills the kinds of microorganisms found in sewer water, but it is not as lethal to any kind of microbe that travels through air.
  • Clorox doesn't kill mold effectively at temperatures below 52 degrees F. Some species of mold, however, continue to grow even when the temperature is slightly below freezing.
  • By the time you have black, inky blobs of mold, it's too late for Clorox. The active chemical in bleach does not break up the biofilm that glues mold into patches.
  • Mixing Clorox with contaminated water greatly reduces its effectiveness for disinfecting walls, floors, and household surfaces. Any kind of formerly living matter in water can bind to Clorox so it can't disinfect anything else. It's important to mix Clorox with clean water.
  • Clorox is more effective for disinfecting indoor surfaces than for disinfecting outdoor surfaces. Sunlight breaks down the active chemical that kills bacteria, viruses, and mold.

Clorox is great first aid for water damage. It's just not enough to bring your house back to its original condition. For that, you need the help of water restoration professionals like SERVPRO of West Chester.

Do You Know if You Have Mold?

5/28/2019 (Permalink)

Many people who live in southeastern PA may be dealing with a mold problem without even knowing it. There are many reasons to address this - including health concerns, home value, and aesthetics. If you see mold in a section of your home that is greater than three feet wide, you need to contact a mold professional to inspect it and start the process of remediation. Have a licensed professional come into your home to address the damage caused by mold and especially if it is a species of “black mold.”

The IICRC certified technicians at SERVPRO of West Chester are qualified to address mold issues and we can work with local mold inspectors to determine the optimum solution to get your life back to normal. Restoration can be scary, but SERVPRO can make it “Like it never even happened.”

If you have any concerns or questions about an area of your home affected by mold, give SERVPRO of West Chester a call at 610-692-8884 to have one of our professionals schedule an appointment. We are a premier restoration company and specialize in water damage, storm damage, fire damage, and mold damage. We have been proudly servicing south eastern Pennsylvania for over 14 years.

Every Home Should Have an Air Purifier

3/8/2019 (Permalink)

At SERVPRO of West Chester, we care about our communities health and safety. Are you one of the millions who suffer from asthma or allergies everyday? Do you own an air purifier? Do you think about the air quality of your home?

Maybe it's time to invest in a air purifier for yourself. You can buy one these days for under $80, the cost of a monthly cell phone service bill.

Most people who buy air purifiers do so in hopes of easing asthma, allergies or even just dust in their homes. The very best portable air purifiers are very effective at cleaning the air, mold spores, smoke, dust, and pollen at their highest and lowest speed.

Mold spores range from 1-30 microns, and air purifiers remove mold as small as .003 microns. UV light is helpful but is not required for removing spores. Mold spores die inside the HEPA filter due to the fact that it's a dry sterile environment. A quality HEPA air purifier removes airborne mold spores and keeps the air quality of your home at par.

If your kids or loved ones constantly suffer from asthma and allergies, test out a good quality air purifier to see if you notice a difference. You'll be glad you did.

ONE-FOUR-EIGHT Response!

2/8/2019 (Permalink)

What is 1-4-8? How can 1-4-8 help me? These are some of the questions we are about to answer for you, and show you how exactly 1-4-8 can help everyone involved. 1-4-8 stands for 1 hour, 4 hours, and 8 hours. This means that within one hour from the notice of loss, a SERVPRO franchise professional will contact you to arrange for service. That within 4 hours of loss notification, a SERVPRO franchise professional will be on-site to start mitigation services, even after hours. Within 8 hours of on-site arrival, a verbal briefing of the restoration plan will be communicated to the appropriate person (this may be the customer, the person responsible for billing, or the insurance adjuster). This does not apply under certain conditions, such as catastrophic events, or storm situations. Just know that we pride ourselves on 1-4-8. Give us a call 24/7/365 and we can get started on the 1-4-8! We here at SERVPRO of West Chester look forward to serving you! 610-692-8884

Why you should chose SERVPRO of West Chester

2/8/2019 (Permalink)

Here at SERVPRO of West Chester, we have an amazing staff who work hard for you every day. From our owners, who guide us all with years of experience, to our office staff, who work diligently with your local and national insurance agents, to our production team, who are always on standby for you to get the job done ASAP, we strive to provide top notch customer service. If you are looking for a local company to provide professional and timely services, SERVPRO of West Chester is the place, and we won't let you down. Give us a call today and schedule a free estimate, and our team will be out to assist you with any and all restoration or mitigation needs you may have.

610-692-8884

SERVPRO Named to Entrepreneur's Top 10 Franchise List for Tenth Consecutive Year

2/8/2019 (Permalink)

SERVPRO retains top ranking in restoration services category in the 2018 Franchise 500 rankings.

SERVPRO maintains its hold on the top ranking in the Restoration Services industry for the 10th consecutive year in the 2018 Franchise 500 rankings from Entrepreneur magazine. 

"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."

According to Steen, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

•SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.

•SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.

"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."

SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies.

West Chester 24 Hour Emergency Water Damage Service

2/7/2019 (Permalink)

SERVPRO of West Chester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 610-692-8884

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Chester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of West Chester

SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Known Why SERVPRO Trucks are Green?

2/7/2019 (Permalink)

SERVPRO of West Chester 610-692-8884

You've most likely seen the restoration crews of SERVPRO of West Chester out and about in your neighborhoods helping to recover disasters from fire, water and mold loss.  It’s hard to miss our green service vehicles as they drive through your local community.  But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

 Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster. 

What You Should Do if your Washing Machine Floods

1/3/2019 (Permalink)

Washing machines use up to thirty gallons of water to clean our clothes on a regular basis.  If this convenient device were to flood, however, there would be extensive water damage to your home.  Disaster can strike when we least expect it, so it’s best to have some knowledge of what to do if you experience this problem. 

How to Fix the Problem

Cut off the electrical power supply to the washer at the fuse box.  Don’t stop the washer or immediately pull the electrical plug since doing so can lead to more flooding and possible electric shock. 

Remove the clothes from the washer and drain them in the sink to remove some of the water from the washer.

Check to see if the washer hoses are leaking water. Tighten the hot and cold water supply hoses, and ensure that the drain hose is properly in place.

Test the washer without laundry or detergent to ensure the problem is solved. 

To prevent your washer from flooding, do not put an excessive amount of laundry in the washer during a cycle, and make sure the machine was not recalled.

A water disaster can stem from a small problem, such as a washer leak.  If you experience any water damage in your home, SERVPRO of West Chester can handle the loss for you and restore your property to its preloss condition.

Real Christmas Trees are Recyclable

12/27/2018 (Permalink)

After the holidays, don’t throw your real Christmas tree in the trash or set it on the curb. Real Christmas trees are biodegradable, which means they can be easily reused or recycled for mulch and other purposes. Here are some recycling options and tips on what to do with your tree after the holidays. Every community is different, but in general, you have these options:

Curbside pick-up for recycling: Many providers will collect trees during regular pickup schedules on the two weeks following Christmas.  There are often requirements for size, removing ornaments, flocking, etc. 

Take your tree to a drop-off recycling center: Most counties have free drop-off locations. Usually, you may take up to two trees to a drop-off location at no charge. 

Yard waste: Cut the tree to fit loosely into your yard waste container. 

Tree recycling/mulching programs: Tree recycling and mulching programs are a fast-growing trend in communities throughout the nation. Check with your local department of public works for information. They chip and shred the trees, then make the mulch available for use in your garden.  Your hauler will notify you of pick-up dates in your area. Be sure to check with your local hauler. 

Nonprofit pickup: Call for an appointment to have a nonprofit organization in your area pickup your tree. Some Boy Scout troops offer a pickup service for a small donation (often $5). 

 Other Recycling Options

 Soil erosion barriers: Some communities use Christmas trees to make effective sand and soil erosion barriers, especially for lake and river shoreline stabilization and river delta sedimentation management. 

Fish feeders: Sunk into private fish ponds, trees make an excellent refuge and feeding area for fish.

Bird feeders: Place the Christmas tree in the garden or backyard and use it as a bird feeder and sanctuary. Fresh orange slices or strung popcorn will attract the birds and they can sit in the branches for shelter. (Make sure all decorations, hooks, garland and tinsel strands are removed).  Eventually (within a year) the branches will become brittle and you can break the tree apart by hand or chip it in a chipper. 

Mulch: A Christmas tree is biodegradable; its branches may be removed, chipped, and used as mulch in the garden.

Paths for hiking trails: Some counties use shredded trees as a free, renewable and natural path material that fits both the environment and the needs of hikers.

Living, rooted trees: Get a rooted (ball and burlap or containerized) tree and plant it in your yard. (It's a good idea to dig the hole in the late fall while the soil is still soft, then plant the tree into that hole immediately after Christmas.) Living trees have a better survival rate in mild climates.  

Important: Never burn your Christmas tree in a fireplace or wood stove.

Removing Your Tree
           The best way to avoid a mess removing your tree is to place a plastic tree bag (available at hardware stores) underneath the stand when you set the tree up. You can hide it with a tree skirt. Then, when the holidays are done, pull the bag up around the tree, stand and all, and carry it outside. Obviously, you will want to remove the stand before recycling the tree. If some needles do scatter inside, it is better to sweep them up; needles can clog vacuum cleaners.

Look. Listen. Learn

10/18/2018 (Permalink)

While fire prevention week may be over, practicing fire safety should always be an important part of everyday living. The theme for 2018's Fire Prevention Week is Look.Listen.Learn. This theme aims to raise awareness of “three basic but essential steps to take to reduce the likelihood of having a fire.” Those steps are:
LOOK for possible fire hazards in your home and eliminate them.
LISTEN for your home’s smoke alarms. Know that you may have only minutes to get out if a fire breaks out.
LEARN two ways out of each room of your home. Exits should be easy to access and free of clutter. After leaving the home, go to your family’s designated meeting spot, established when you set up a home fire escape plan.

The National Fire Protection Association provides resources, including community posters, for the public to use to educate others about home fire safety. For kids, the campaign has activity pages and Simon, a character who shares messages about fire safety.

October Is National Fire Prevention Month

10/9/2018 (Permalink)

Fire Prevention Month (and week) raises awareness about fire safety and home safety to help ensure your home and family are prepared in the case of an emergency. This is a perfect time to discuss fire safety with your family. Every family's safety plans will differ from the next - that is why it is important to sit down with your whole family and plan your home's fire safety plans.

The National Fire Protection Association (NFPA)'s 2018 campaign for Fire Prevention Week is "Look. Listen. Learn. Be aware. A fire can be anywhere."

According to the NFPA*, in 2016 there were 352,000 home fires, and 3 out of 5 fire deaths occurred in homes without smoke alarms.
Less than 50% of homeowners have an escape plan.
Carbon monoxide is the #1 cause of accidental death.

These facts and statistics are reasons why your home needs to be equipped with the proper amount of fire safety equipment and alarms. Fire Prevention Month is a great time to kick start your families commitment to fire safety!

Why is fire prevention week in October?

10/9/2018 (Permalink)

National Fire Prevention Week is observed in the United States and Canada, during the week (from Sunday to Saturday) in which October 9 falls.

The Fire Prevention Week commemorates the Great Chicago Fire. On the 40th anniversary (1911) of the Great Chicago Fire, the Fire Marshals Association of North America (FMANA), the oldest membership section of the National Fire Protection Association (NFPA), sponsored the first National Fire Prevention Day, deciding to observe the anniversary as a way to keep the public informed about the importance of fire prevention. In May 1919, when the NFPA held its 23rd annual meeting in Ottawa at the invitation of the Dominion Fire Prevention Association (DFPA), the NFPA and DFPA both passed resolutions urging governments in the United States and Canada to support the campaign for a common Fire Prevention Day. This was expanded to Fire Prevention Week in 1922. The non-profit NFPA, which has officially sponsored Fire Prevention Week since its inception, selects the annual theme for Fire Prevention Week.

In the United States, the first national Fire Prevention Day proclamation was issued by President Woodrow Wilson in 1920. When President Calvin Coolidge proclaimed the first National Fire Prevention Week on October 4–10, 1925, he noted that in the previous year some 15,000 lives were lost to fire in the United States. Calling the loss "startling", Coolidge's proclamation stated: "This waste results from the conditions which justify a sense of shame and horror; for the greater part of it could and ought to be prevented... It is highly desirable that every effort be made to reform the conditions which have made possible so vast a destruction of the national wealth".

Business Owners: What You Should Know about Commercial Fire Damage

10/9/2018 (Permalink)

Investing in and growing your own business is the dream of many Americans. Along with the financial resources used to start a company, hard work and time are also used to make a business grow. A fire can cause all three of these types of investments to disappear quickly. Eliminating the soot left behind by a fire can help reduce the damages your business suffers, but only if it is done in time.

When commercial fire damage happens to your business many things begin to occur that are out of your control. Business operations are put on hold; employees can't come to work as scheduled, and customers and clients are inconvenienced, to say the least.

Hidden dangers related to the fire and the damage it caused remain behind. Soot can cause health problems, and the water from the firefighters' hoses can remain, causing perfect conditions for mold and mildew to grow. Structural aspects of your building may have been weakened, and it is now unsafe. Equipment vital to your day-to-day operations may have been damaged.

Fire damage in a commercial setting cannot be handled adequately by a janitorial crew. This type of damage requires skilled, experienced, and knowledgeable people with training and certification. Our technicians work together as teams to make the best use of their training and certifications. No site is too large for our teams to handle professionally and efficiently. We assess the damage and explain which areas can be safely entered, and can help you obtain necessary items from your business site before clean-up even begins.

SERVPRO Understands the Mold Life Cycle and Can Remediate Problems

10/9/2018 (Permalink)

Mold spores are everywhere. The only exceptions are hospital surgical rooms and maybe so-called ‘clean rooms’ needed for assembling some types of electronics. As inert spores, they are no more dangerous to homes or people than common house dust.

For homes in the West Chester area, mold damage is only a concern when three factors achieve the right levels of moisture, food, and temperature. To halt mold growth and deal with the damage, SERVPRO technicians know to interrupt one or more of these factors.

The temperature range most mold thrive in is 68 to 86 degrees. That encompasses the comfort range for nearly every home in Pennsylvania. Raising the temperature is fairly simple, all we have to do is turn off the air conditioning for about an hour. Since homeowners cannot live like that and it is too expensive to keep a home under 68 degrees, we can only alter the temperature in a commercial building like a warehouse.

Spores feed and grow on common building materials like ceiling tiles, drywall, and wood. Even the insulation in walls and attics can serve as food. As the mold colony grows, spores extend growths called hyphae to dig into the materials and feed. If they penetrate deeply, the only way to remove the mold is to remove the infested drywall or other material. Since it is impossible to remove all building materials from the home to prevent mold growth, SERVPRO technicians concentrate on interrupting the moisture.

The source for most moisture in a home is a leak or drip from a poorly connected or damaged pipe. The simplest way to find the source is to trace the mold growth and follow it to its origin. We do this with visual inspections and an air content meter which measures the number of spores in the air. Once we find it, technicians tighten the connection, repair the pipe or another leak source, or simply replace the damaged section. For complicated repairs, we recommend for the homeowner to hire a plumber.

SERVPRO Quickly Establishes a Drying Plan Based on the Initial Assessment

10/9/2018 (Permalink)

Any time water gets inside your residence, removing the excessive moisture within 48 hours is essential. If wood or paper materials stay wet for longer, then microbial formation can take place. Water can also saturate contents and building materials inside your home ruining them.

After something like a pipe break or an appliance malfunctioning takes place and causes water to flood your house, extraction occurs to pull out any standing water and moisture inside porous materials. The next step in any water removal project is the drying process. Rapid drying of contents and structural components is essential to prevent secondary damage and mold growth.

Before drying begins, the area gets tested to determine the extent of damage the moisture has caused. Our SERVPRO technicians check the temperature, relative humidity, and moisture content of wood and drywall. Once we figure out how wet the region got, we can formulate a drying plan.

The initial drying plan includes how many air movers and dehumidifiers get set up in the affected area. The plan also indicates drying goals. The drying goals are set by determining what the conditions were before the loss took place.

The ending goal is determined by coming up with a dry standard. To establish a dry standard, humidity, temperature, and the moisture content of drywall and wooden materials in unaffected areas of the building get tested. Once the standard is designated as the drying goal, our IICRC certified team uses their knowledge and experience to determine the right pieces of drying equipment to rapidly dry out moisture until it is back to preloss conditions.

Odors from Floods May Require SERVPRO's Expertise and Equipment for Removing

10/9/2018 (Permalink)

Physical damage from a storm is simple to spot. The clean-up processes are labor intensive and require heavy equipment for parts of them. Trying to remove other damage such as the odors left behind from flood waters are often just as difficult.

When it comes to flooding from severe storms, time compounds the problem. If a house or apartment has suffered structural damage, then it may be several days before the owners or an SERVPRO restoration team can even enter.
Once we do enter and ensure a safe work environment, team members track down the source as best as possible. Since there are multiple, potential sources throughout the structure, the likelihood is that there are many odors as well. To combat them all, we use the multiple methods approach, which pairs different types of deodorants depending what is needed.
Masking agents are time release beads which cover unpleasant odors with a pleasant smell while other agents absorb or otherwise neutralize them.

Absorption and filtration agents use activated charcoal to absorb the sources of the odor; specifically, the humidity, moisture, and oils.

Winterizing Tips to Prevent Mold Growth

9/17/2018 (Permalink)

The wet season in the winter months is one of the best times of year for molds to grow and expand.  Many times mold is contained near sources of water where it can easily grow and reproduce.  As it grows, mold can break down and compromise the integrity and strength of the source in which it lives.

Mold can be killed, but if it is not removed properly, it can remain in the area just cleaned and the dry spores can be released into the air.  Prevention is key to keep your health from being affected by mold and homes and buildings strong.

Here are some winter weatherizing tips to keep mold at bay:

*keep all areas clean - mold feeds on dust

*make sure all seals on windows and doors are not compromised and in good working condition

*clean and repair roof gutters regularly

*if there are freezing temperatures, take measures to insulate pipes inside and out to ensure they will not crack and/or burst.

The 2 most important things to remember when trying to prevent mold growth are - keep everything clean and keep everything dry.

Houseplant Mold Prevention Tips

9/17/2018 (Permalink)

Many people have houseplants in their homes - they are used for both decoration and for helping to improve air quality.  Unfortunately, houseplants can also be the source of mold.  Since plants require a lot of moisture to survive, it makes them the perfect feeding grounds for mold.

Mold needs 3 things to thrive - food, oxygen, and moisture.  Organic matter, such as soil and leaves, are some of mold's favorite foods. To prevent active growth in plants, treat them just like any other parts of your home. That is to control the moisture levels. Listed below are mold prevention tips that will lower the chances of houseplant mold.

  • don't over water - follow the watering instructions that came with the plant
  • cinnamon - this natural, harmless, anti-fungal substance can be added to the soil
  • gravel - adding gravel to the bottom of the soil will help the plant drain more efficiently

By following these tips, you can still enjoy the benefits of having plants in your home.

Do I Need Mold Inspection Services?

9/17/2018 (Permalink)

Mold is great at hiding in places you would never suspect. Even hidden, it can cause great damage to the property and to the health of those living there. Here are some things you can do to find out whether you need mold inspection services.

Sniff the Air

Mold has an earthy, musty odor. If this is a natural smell of a property, there is probably mold growth somewhere. It's suggested to turn off either the heat or air conditioning and close all doors. After a few hours, go room to room and find which room has the strongest odor. This is most likely the room where the mold growth is most active. 

Water Intrusions

If you’ve had a water leak that caused surfaces to be wet for more than 24 hours, you probably need a mold inspection. This rule is a reminder that you can control mold by keeping moisture under control within a property. If moisture levels reach above 60% on a humidity reader, mold will likely grow.  If surfaces remain wet for more than 1-2 days, the mold growth process will likely begin. 

How Can I Protect My Home from Water Damage?

9/6/2018 (Permalink)

Preventing water damage is a whole lot cheaper than paying for repairs.  Here are 3 easy prevention tips:

*Ensure good drainage

clean your gutters

direct downspouts 5-10' away from the house

slope your yard away from the foundation

*Test your sump pump

check your sump pump once a year

test more frequently during storm season

*Fix water leaks

repair any noticeable dripping pipes

check for dark spots under pipes and on ceilings

repair any cracked caulking

inspect the roof for missing, loose, or damaged shingles

Water damage is the #1 culprit that can weaken your home's foundation and the very core that holds your house together.

What to Do When Your Basement Floods

9/6/2018 (Permalink)

A flooded basement can give any homeowner a feeling of helplessness and panic.  If this happens to you, try not to over-analyze the situation - it may not be as bad as you think.  Here's some tips you can use if you find your basement flooded.

*make sure to shut off any power around the area, including electricity and gas.  NEVER enter a flooded area while the power is on

*take action as soon as you notice flooding, unless the water is caused by rain.  In this case, wait until it's passed before getting to work

*if your basement has a floor drain, check to make sure it didn't become clogged.  Keeping it open and working will help drain the water

*start removing water by using a sump pump, pool pump, or wet/dry vacuum - depending on the amount of water

*move damaged items out of the basement to dry in a well ventilated area

You may want to call a professional for help if the water was more than several feet deep or if you see mold or mildew developing.

Mold Prevention Tips

9/5/2018 (Permalink)

There is always going to be some mold everywhere - in the air and on many surfaces.  Molds have been on the Earth for millions of years.  Mold grows where there is moisture.  Here are some tips to help prevent mold growth in your home.

*keep humidity levels as low as possible - no higher than 50% - all day long.  An air conditioner or dehumidifier will help keep the level low.

*be sure your house has adequate ventilation

*fix any leaks in your home's roof, walls, or plumbing

*clean up and dry out your home thoroughly and quickly (within 24-48 hours) after flooding

*add mold inhibitors to paints before painting

*clean bathrooms, kitchens, and laundry areas with mold-killing products

*remove or replace carpets/upholstery that have been soaked and cannot be dried promptly.

How to Stay Safe When a Winter Storm Threatens

9/5/2018 (Permalink)

Even though it's still officially summer, we all know that winter will be here before we know it!  Below are some tips to keep in mind for the upcoming cold weather.

*Know your area's risk for winter storms

*Prepare your home to keep out the cold with insulation, caulking, and weather stripping

*Gather supplies in case you need to stay home for several days without power

*Stay indoors and off the roads

*Never use a generator, camp stove, or charcoal grill indoors as these can start fires, cause electric shock, and/or cause carbon monoxide poisoning

*Monitor local news and alerts for emergency information and instructions

What Is Mold?

8/16/2018 (Permalink)

Molds are various types of fungi (singular = fungus) that grow in filaments and reproduce by forming spores that can travel through the air. The term mildew refers to some kinds of mold, particularly mold in the home with a white or grayish color or mold growing in shower stalls and bathrooms. Mold may grow indoors or outdoors and thrives in damp, warm, and humid environments. Mold exists in essentially any environment or season.

The most common types of household mold found indoors include CladosporiumPenicilliumAlternaria, and AspergillusStachybotryschartarum (also known as Stachybotrys atra and sometimes referred to as "black mold") is a greenish-black mold found indoors, although it is less common than the other types of mold found in homes. Stachybotrys grows on household surfaces that have high cellulose content, such as wood, fiberboard, gypsum board, paper, dust, and lint. There are types of mold that can grow on substances as different as foods and carpet.

Molds reproduce by forming tiny spores that are not visible to the naked eye. Mold spores are very hardy and can survive under conditions in which mold cannot grow, such as in dry and harsh environments. These spores travel through outdoor and indoor air. When the mold spores in the air land on a surface where moisture is present, mold can then start to grow.

Outdoors, molds play a role in the decomposition of organic material such as dead trees, compost, and leaves. They are most common in damp, dark areas or areas of decomposing plant life. People often find mold indoors in basements or shower stalls. Indoor mold in residential areas has the potential to cause health problems and can destroy surfaces and objects where it grows.

How to remove cigarette smoke from your home

8/14/2018 (Permalink)

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How to Remove Cigarette Smoke Odor in Your House. 

Don’t let the stale odor of cigarette smoke contaminate your indoor air quality. Removing cigarette smoke demands patience – the acidic smoke leaves resins and tars that permeate everything in the vicinity.

The process for eliminating smoke odor in your house depends on the severity of contamination. If someone smoked inside for a decade, restoration may require a more invasive approach, such as throwing items out or even replacing the drywall and carpet. If the room smells like an ashtray, consider throwing out items that don’t have sentimental value – sometimes that overstuffed couch is just too smelly and not worth the time and money you would spend on restoring it.

SERVPRO has a few suggestions to show you how to remove cigarette smoke smell from your house. You might be able to eliminate the smoke smell with just a few of these tips, or the job may require a combination of several methods (and repetition) to remove the odor entirely. 

Start with Hard Surfaces

Begin by opening all windows and doors to provide ventilation while you clean. Use a spray bottle and a rag to wipe down all hard surfaces with a 50 / 50 solution of white vinegar and hot water. You may also wash the walls and ceiling with a mixture of 1/2 cup ammonia, 1/4 cup vinegar, 1/2 cup baking soda and a gallon of hot water.

Leave no surface untouched: Clean walls, doors, knobs, light fixtures (bulbs too), ceilings, fan blades, and anything the smoke came in contact with. Wipe down all knickknacks, photo frames and decorations as well. Consider throwing out items such as lampshades and throw pillows that absorb odors well and are easy to replace. To reach high spots, use a ladder or an extension pole with a rag clamp.

Wash Fabrics

Next, focus on fabric, carpet and upholstery – beginning with what you can’t throw in the washing machine. Sprinkle everything with baking soda, and let it sit for a few days. Once the baking soda has had a chance to absorb the odor, vacuum it all up and repeat as necessary. Then steam clean the carpets. If you don’t have a steam cleaner, you can buy or rent one at your local hardware store. If your steam cleaner has an upholstery attachment, use this to clean drapes or upholstered furniture too.

Wash your laundry-safe fabrics (couch-cushion covers, some drapes and curtains) in the machine with 1/2 cup vinegar instead of detergent. Follow up with another wash cycle with your preferred detergent. It’s best to let these items air-dry outside to prevent shrinkage. 

Air Circulation & Purification

If weather permits, keep windows and doors open for as long as is practical. Use fans to encourage air circulation – have one fan blowing air from outside on one side of the room, and put another fan across the room to exhaust the air outside. An air purifier with a HEPA filter can help remove odor-causing molecules. If the odor remains after you air out your home, place activated charcoal or bowls of white vinegar (or even apple cider vinegar) around the rooms to absorb odors. Replace the charcoal or vinegar every few days. Be wary of scented “odor removal” products, which may just mask the smell instead of removing it. 

Homeowners should also replace HVAC air filters. Your home’s air filters help remove odor-causing molecules, and they work best if they’re replaced every two to three months. Consult with the furnace or AC unit manufacturer to find a filter that may help with odor removal (e.g., charcoal or HEPA filters). You should also inspect your ducts for any dust or debris that may contain smoke molecules; this may be contaminating the fresh air in your home as it travels down your ducts. If you see buildup, hire SERVPRO to clean your ducts

Ozone Generator

If smoke odor still lingers after you complete all these steps, an ozone generator is your next best option. Ozone is a powerful cleanser and is very effective at eliminating odors. Ozone generators create activated oxygen. By oxidizing the smoke molecules, they can eliminate the smoke smell entirely (if used properly). We SERVPRO can place  ozone generators in your home for you. Which usually involve leaving the machine running in a closed room for a specific period of time. 

Call the Experts

Removing the smell of cigarette smoke can be a frustrating process. If you’re too busy to scrub walls or you just can’t seem to remove that stale odor, SERVPRO of West Chester can help. We utilize state-of-the-art t-tools and techniques for professional odor removal. Our experts are certified they are leaders in professional odor removal . Just call us at 610-692-8884

Checklist for a stress-free moving day.

8/14/2018 (Permalink)

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A Moving Checklist That Is Stress-Free | Rainbow International

Every move represents the closing of one chapter and the beginning of another.  Sparky Anderson once said, “Good seasons start with good beginnings.”  Now we’re pretty sure Sparky was talking about baseball here, but you can absolutely apply this quote to day-to-day life too.

A Moving Checklist That Is Stress-Free  

Without a doubt, you want to start this new chapter in your life with a good beginning – and that means a stress-free move.  We at SERVPRO want you to feel at home again as soon as possible.  So, here is a moving checklist to help you have a stress-free move and get your new beginning started off right.

Toss It

Go through and get rid of, sell or donate anything you haven’t used in the past year.  Don’t waste your time packing it if you haven’t used it.  And if there’s time, have a pre-moving sale.  You’ll get a little extra pocket change to help with moving expenses.

Take Pictures

Before you box up your electronics, take a quick picture of how everything is hooked up and connected.  This will save you a major headache as you try to reconnect in your new home.

Color Code

Use colored duct tape to label each box.  Designate a color for each room in your new home.  As you pack, put a piece of tape on the side of the box for easy recognition.  All boxes with yellow tape will go to the kitchen; blue tape will go to the master bath…

Gather Essentials

Moving takes a lot out of you, and there’s a good possibility you may be too tired to get everything unpacked in one day.  So, pack an overnight bag with your essentials.  Make sure to include a change of clothing, medications and the basic toiletries you’ll need.

Make it Clear

Pack anything you will need right away in a clear plastic tub.  This includes paper/plastic eating utensils, phone chargers, power strips, box cutters, paper towels, trash bags…  You get the idea.  The clear tub will easily stand out from the mountains upon mountains of cardboard boxes. Hopefully these tips will help you recover from the move a little easier.  Happy moving!

scented candles & spots

8/14/2018 (Permalink)

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Black Soot Deposition: The Sinister Side of Scented Candles | Rainbow International Blog

Insurance and commercial property management companies have noted an increase in claims due to black spot stains on ceilings, walls, furniture, content and HVAC filters from previously unidentified sources. The problem is referred to as “black soot deposition” (BSD) and, as research indicates, it is frequently caused by a common household decorative item.

There is no evidence of a sudden or accidental source for BSD, such as malfunctioning furnaces, gas water heaters, cigarette smoke or cooking by-products. Until recently, there was little compelling evidence to assign proper blame for the source of BSD. Tests have confirmed, however, it is very possible decorative scented candles are a primary culprit.

Low-quality candles often to blame

Research indicates increased BSD is often the result of candle manufacturers adding additional fragrance oils to their products, along with improper wick trimming by customers. Many fragrance oils are not suitable for combustion and do not burn cleanly. It also appears that many amateur candle-makers have entered the expanding market to capitalize on the current popularity of candles without proper training or experience.  The outcome is an abundance of low-quality candles burning in many homes and a corresponding increase in the frequency of indoor soot deposits.

Potential dangers to structure and health

The number of aromatic candle manufacturers, professional and amateur, grows each year. A number of these introduce candles to their product line without the knowledge necessary to produce a safe and clean-burning product. Chemical testing provides conclusive evidence that emissions from some burning candles contain more than twenty volatile organic compounds, lead and a significant amount of carbon.

Burning scented candles inside homes, apartments and commercial buildings can present serious health hazards to those living and working there. It can also mean damage to ventilation systems, furnishing and content. Evidence suggests breathing even one micron of particulate soot can be hazardous. The Environmental Protection Agency (EPA) and American Lung Association (ALA) have determined breathing particulate matter 2.5 microns or smaller is detrimental to human health. These particles are dangerous because they are inhaled deeply into the lungs, causing irritation and respiratory problems. Those at extra risk include people with heart or lung disease, children and the elderly.

Initial Signs of BSD

The first visible indication of candle soot deposits in a structure is often a dingy gray look appearing on light-colored upholstery or fabrics. Plastic items may accumulate a black film, electronic equipment shows discoloration near vents and a thin black residue develops on television and computer screens.

In homes, apartments and commercial buildings with wall-to-wall carpet, connections and door undercuts may begin to show dark spots or discoloration. Deposits can also be found on draperies, vertical blinds and bed ruffles.

Testing proves key in identifying primary source of BSD

To prove damage can result from such candles, testing was conducted in a model home in Florida. The structure was 2,800-square-feet and featured a central air conditioning system. Four candles were burned and the resulting soot deposits were so noticeable after just three days that testing was discontinued. Total candle-burning time was less than sixty hours.

An additional test was conducted in a 144-square-foot room using candles taken from the same model home. During the test, particulate levels rose above 11 million particles per cubic foot within thirty minutes.

The science behind BSD

When candle materials burn inefficiently, it is because combustion is incomplete. The resulting black soot is hydrocarbon-based. Candle soot production normally begins when the particulate matter produced reaches .06 to 0.1 microns in size. Soot adheres to plastic and optical devices because they are statically charged.

For soot deposits to accumulate, a driving force (i.e., gravity, electrostatic attraction or a forced-air unit) must be in place to push the particulate matter against a surface.

Over time, these soot particles unite with each other and with dust particles in the air. When this soot is released into the air of a building, it eventually deposits onto surfaces because of random collisions between particles. This effect is referred to as Brownian Motion (an assumed random movement of suspended particles). When these particles unite and grow in size, they gain enough mass to deposit via gravity.

If a homeowner, resident or business manager contacts you about these mysterious black spots, check the décor of the structure with an eye out for scented candles. They may help the air temporarily smell better but can also render it harmful to the building and its inhabitants.

Steps to help eliminate BSD

Begin by refraining from burning all candles. If possible, air-out the structure by opening windows. Inspect the air conditioner filter and, if necessary, replace it. Consider using a high-efficiency filter, like a charged media filter. For structural and content damage, call on an IICRC certified firm with experience in fire and smoke restoration.

Purchase quality candles (see below) and trim wicks properly (down to a quarter-inch after each burning). Burn candles for no more than an hour at a time and allow for cool-down period before re-lighting. Do not burn candles under a draft, like vents or near fans and heaters.

For more information

A good reference source for candle information is the National Candle Association, a group promoting safety, quality and industry standards. The website offers useful information, including a list of members that have pledged their professional commitment to quality candles and candle-making

HELPFUL SUMMER PHONE APPS

7/23/2018 (Permalink)

From kicking back at the best BBQ joint in town to swimming at the beach with friends or road tripping with your family – nothing is better than taking full advantage of a beautiful summer day. Here are some of the best travel apps you can use to make the most of this summer.

Stay organized abroad

TripIt (Apple | Android)

Price: Free

Want a perfect trip itinerary without having to spend the time and effort of putting one together? Try TripIt. Forward your confirmation emails to TripIt, and then let their professional planners put together your ideal trip itinerary. You can also share itineraries with your travel companions or family at home. When you’re getting your documents in order and preparing to leave, be sure to look into travel insurance for extended trips or traveling abroad.

Live like a local

TripAdvisor (Apple | Android)

Price: Free

You know your favorite places in your hometown, but do you know how to find the best experiences when you’re traveling? How do you know you’ve picked the best destination? With countless reviews from travelers and locals alike, the TripAdvisortravel app gives you the ins-and-outs of almost any destination imaginable. And, since the information is user-generated, you’ll get some unique insights on trip factors you may not have considered.

Protect yourself from pollen, sun and inclement weather

The Weather Channel (Apple | Android)

Price: Free

You can’t control the weather, but this app might make you think it’s possible. Nearly every feature is customizable: set up storm alerts, save locations, get notified when the forecast includes your preferred running weather, set pollen alerts, see the UV index and more. You can also access radar within in the app.

Save on gas

GasBuddy (Apple | Android)

Price: Free

Find the best gas prices as you travel by using GasBuddy. Have a passenger pull up this travel app when you hit half a tank, and then cruise on forward to the cheapest gas around. This strategy may be able to save you a good amount of money on long road trips.

Monitor tides and currents

Tides Near Me (Apple | Android)

Price: Free

Tides Near Me lets you make the most of your beach stay by helping you time activities with the tide. Never miss an opportunity for the best fishing, shelling or morning runs, and don’t let the tide trap you at home if you’re staying on an off-road part of the beach. This app lets you keep track of tides and currents in multiple locations, all over the world. And if that’s not enough, the full version is available for a one time price of $2.99.

Travel on the open road

Waze (Apple | Android)

Price: Free

If you want a totally personalized driving experience, the Waze road travel app is one of the most versatile summer apps out there. Be prepared for what’s coming on the road, like potholes, heavy traffic, slow downs, accidents, poor weather conditions and more. With Waze, you can set the speedometer within the travel app to remind you to slow down on those long stretches of highway or if the speed limit changes. You can also set reminders for when to leave, notify friends when you’re running late and have some fun with the many voice options. Combined with regular driving safety tips, Waze can go a long way in ensuring you arrive safely at your destination.

SERVPRO of West Chester Pa. Wishes you and your family a happy safe summer travels.    

Office Fires

7/20/2018 (Permalink)

SERVPRO of West Chester wants you to beware of office fire hazards. Fires can happen to anyone. Please be mindful of computer wires getting tangled and over heated. Power cords can also be overloaded. Resulting in an electrical fire. Possibly causing a dangerous office fire.

Remember to call SERVPRO of West Chester as soon as possible. 

610-692-8884

contact SERVPRO of West Chester for a quick response and effective remediation.

SERVPRO's technicians are always on call, no matter when you need us and our services. We arrive Faster to Any Size Disaster and start as soon as our initial assessment finishes. We know keeping your business going strong relies on a fast response.

Please be safe and smart about possible hidden fire dangers. 
 

PREVENT YOUR CAR FROM OVER HEATING

7/20/2018 (Permalink)

Park in the shade

You can feel the temperature difference between the shade and the sun – and so can your car. Parking in the shade not only keeps you cool, but can prolong the life of your car. No shady spot? Use a sunshade to reduce heat inside the car.

2. Tint your windows

A local dealership or auto body shop can apply tinted windows to help keep your car cooler, and protect your interior from sun damage.

3. Use a sun shade

Keeping a sun shade in the car is helpful because you can’t always guarantee that you’ll find a shaded or covered area to park in. These UV heat shields will keep the interior from getting super-hot, plus it protects your interior from the damaging effects of the sun. You might even consider getting a custom-made sun screen that is designed to fit your make and model of car. These special shades can be more effective at keeping all of the rays out.

4. Get rid of hot air

Closed windows trap hot air, and the glass serves as a conductor that helps heat up the enclosed space. Leave your windows open slightly so the air can escape – and if you have a sunroof, crack that, too. Make sure the opening is not large enough for someone to reach through. If you leave your windows cracked, remember to keep an eye on the weather – one sudden summer storm could lead to a soggy interior.

5. Turn the floor vents on

Most people get in the car and turn the upper vents on “high” to get the air flowing. But you’re actually better off directing the air through the floor vents. Hot air rises, so switch to the bottom vents and put your blower on the maximum setting to push that air out. Then, once the car begins cooling, you can open the upper vents again.

6. Use the fresh air setting on your A/C

Using the re-circulation setting means you’re just moving that hot, trapped air around your vehicle, so that’s something you want to use after your car has had the chance to cool down. Give it 10 minutes or so, then switch over.

7. Keep your eye on the temperature gauge

Located on the dashboard, the device has a needle that should always be pointing toward the center. If it points toward hot, pull over, turn off the engine and let the car cool down.

8. Turning on the heat

Turning on the heat may be the last thing you want to do on a hot summer day, but it can pull hot air from the engine compartment and cool the engine. It won’t fix the underlying problem, but it’s a good measure for long drives.

9. Add engine coolant

This is especially important in hot months. To check the coolant level, open the hood and locate the coolant reservoir. The coolant level is shown by indicator lines on the reservoir. If too low, simply add the appropriate amount of coolant and reattach the cap. Engine coolant is often sold as a 50/50 mix of water and coolant. You can also buy concentrated coolant and mix it yourself.

Safety tip: Never add coolant to a hot engine. Wait for the engine to cool before removing the cap or pouring in coolant.

10. Have your cooling system flushed by a mechanic

Even if you keep engine coolant at the right levels, it will eventually get dirty and need to be replaced. Flushing involves draining old coolant from the radiator, cleaning it with flush fluid and adding new coolant. Mechanics recommend a flush every 40,000 miles, but check your owner’s manual for the manufacturer’s recommendation.

11. Consider replacing your battery

If your car battery is older than three years, it may not be providing the power it once did, so your car has to work harder and can overheat. Your mechanic can help you determine whether you may need a new battery.

If you find yourself in a situation where your car overheats, follow these steps to ensure you and your vehicle remain safe:

  • Pull over, park your car and turn off the engine as soon as possible. Let your car cool for a minimum of 10 minutes.
  • Open the hood of your car to allow the heat to clear out quickly.
  • Once your car has cooled off, turn the ignition to its first position (don’t start the engine). If you see that the temperature gauge is within a normal range and engine fluid levels are sufficient, try to start the engine.
  • If the engine makes unusual sounds or it does not start at all, it’s best to stay on the safe side and call for roadside assistance to have your car towed. This will allow for a mechanic to inspect it and make the necessary repairs.

What can cause your car to overheat?

Hot temperatures alone might not be causing your vehicle to overheat. If your car’s cooling systems aren’t functioning correctly, it can lead to serious damage to your engine and expensive repairs. Here are a few common engine problems that can cause your car to run hot that you should know about:

  • Coolant: Every car has a cooling system to help keep the temperature of the engine down. If your cooling system has a leak, blockage or pump malfunction, the coolant might not be able to circulate properly. Cooling system malfunctions aren’t just problematic when it’s hot out; very cold temperatures can cause coolant to freeze and prevent circulation.
  • Thermostat: Another possible issue could be a problem with the thermostat. A vehicle’s thermostat is responsible for regulating the amount of coolant flowing through the engine. A broken or malfunctioning one can easily cause your car to overheat.
  • Low Oil: A car’s oil does more than just lubricate moving parts. It also helps to remove excess heat from the engine. If your vehicle has low oil, it might be causing your car to run hot.
  • Radiator Fan: If your cooling fan isn’t turning on or running at the right level, it can case your car to overheat. Radiator fans usually run on electric motors, so any motor mechanical problems can lead to your fan not providing enough cool air flow.

Of course these aren’t the only possible problems that can cause a car to overheat. It’s a good idea to find a reliable mechanic who can diagnose and service your car, and get protection in case your car overheats while you’re on the road. Learn about how Nationwide Roadside Assistance will help to protect you in the event something goes wrong.

FAMILY FUN FOR THE CAR RIDE

7/20/2018 (Permalink)

4 FUN FAMILY CAR GAMES TO SURVIVE A ROAD TRIP

If you’re a parent, the thought of a long summer car ride has the potential to strike fear in your heart. It’s not the traffic or cost of gas that’s scary. It’s the prospect of keeping the kids entertained for hours on end. That’s why having a few family car games ready to go can be a lifesaver on a road trip.

Here are a few car games for kids that can make the miles go faster and create a little family bonding in the process:

1. Barn, Bike, Beetle!

In this spotting game, the first person to spot a barn, a bike (your choice if motorcycles do or don’t count) and a Volkswagen Beetle wins. Change the spotting items to work for your surroundings.

2. Association

One person says a word and the next person says whatever comes to mind. Continue around the car for as long as you’d like. For example, one player might say “blue,” causing player two to say “water,” leading the next person to say “beach house!” The beauty of the game is that there are no right or wrong answers, and everyone can play.

3. Twenty Questions

A classic family car game, Twenty Questions is a simple game that can produce hours of fun. Take turns thinking of some sort of object; it can be a person, animal, food and anything in between. For younger children, you might want to establish a certain category to make the game a little easier. Players then can get 20 yes or no questions to ask, and then have to guess the secret object.

4. I Spy

I Spy is a great car game for young children due to its simplicity. One person picks out something from the surroundings, and gives a hint. Everyone then takes turns guessing the mystery object. Don’t forget the signature phrase, “I spy with my little eye” before giving a clue!

Safety First

While family car games can be a welcome addition to a road trip, safety always come first. Make sure whoever is driving maintains full focus on the road at all times and doesn’t get distracted by passengers playing a game. Here are more essential driving safety tips to keep in mind on your next road trip.

Don't Leave your best friend behind ! Traveling with pets.

7/11/2018 (Permalink)

Is your family pet joining you on summer vacation? Whether you’re traveling in trains, planes or automobiles, these helpful pet travel tips will help ensure smooth sailing on your journey.

Air Travel Restrictions

Many airlines have established travel restrictions for pets to ensure they are not exposed to extreme temperatures while in the holding area (which is not air conditioned), the terminal facility and when being moved between the terminal and the aircraft. Ask your airline of choice if they have a summertime travel embargo preventing pets from flying during the months of May through September.

Arrival, layover and departure airports that have a temperature above 84 degrees will not accept pets. For brachycephalic dog’s breeds (including pugs, Boston terriers, boxers, bulldogs chow chows, some mastiffs, Pekingese, pit bulls, Lhasa Apso’s, Shar-Peis and Shih Tzus) and snub-nosed cats (Burmese, exotics, Himalayans, Persians, British shorthairs and Scottish folds) that restriction is 75 degrees.

Consider a red-eye flight or an early morning departure when temperatures are cooler. Try to avoid layovers, if possible. If your pet is traveling in the cargo bay, choose early morning or late evening flights to avoid extreme temperatures that may affect your pet’s health.

Air Travel Policies

Before booking your ticket, call the airline to make sure you have a clear understanding of their pet policy to avoid any complications upon your arrival at the terminal. This includes necessary paperwork for your pet, crate size requirements and other details. Not only may there be restrictions based on seasonal temperature and types of breeds traveling, some airlines also impose age restrictions.

Delta Airlines announced in December 2011 that they were no longer permitting pugs or snub-nosed cats to board as cargo on any flights. Make sure your pet will be welcome on board the airline of your choice before you commit to purchasing a ticket that may be nonrefundable.  

Avoid the Holiday Rush

If traveling during the summer holidays, try leaving a day or two before and after the main rush, and use direct flights whenever possible to avoid accidental transfers, delays or, worse, a displaced pet. Space for small pets permitted in the cabin is limited, so book early.

Pet Lodging Permitted?

If you’re taking a road trip get prior confirmation from hotels and camp sites that your pet is a welcome guest. Don’t presume that information in a brochure or on a Web site has the most up-to-date information.

Usually, hotels have a limited number of pet-friendly rooms which can book up quickly during summer months so plan your trip ahead of time to secure a place for you and your companion.

Don’t Leave Home without These

  • Don’t forget to bring your pet’s essentials:
  • Litter box/poop bags
  • Food, water and treats*
  • Food and water dishes
  • Leash or harness
  • A couple favorite toys
  • Pet health certificate (required by airlines, some hotels)
  • First-aid kit
  • Sunscreen and insect repellent for pets (check with your vet)
  • Any necessary medications
  • ID tags
  • If traveling on an airplane, tape your pet’s picture to the outside of the kennel along with your contact info

*Always bring enough food for your pet plus two extra servings just as a precaution. It’s not ideal to switch up your pet’s diet while you’re traveling as that can lead to an upset stomach and diarrhea.

Prepare Your Pet for a Healthy, Safe Trip

A few useful tips before you hit the trail:

  • The USDA asks that pets be given food and water four hours prior to check in at the airport. If you’re traveling in a car, avoid feeding pets one hour prior to your road trip to avoid motion sickness.
  • Use car safety restraints to protect your pet in case of an accident.
  • Don’t ever leave your pet unattended in a hot car. As little as a few minutes in a hot car can result in a catastrophic, life threatening situation.
  • Consider a checkup with your pet’s veterinarian prior to any travel to make sure your pet is up to date on vaccines and is in good health. The airline will require proof of this as well.

PLACES TO CHECK FOR MOLD GROWTH IN YOUR HOME

7/6/2018 (Permalink)

Do you know where to look for Mold? Just hearing the word can cause us all to cringe. It’s odorous, unsightly, and may cause health effects. And it can show up so fast that it can be shocking! The top three places to look and check regularly are the Bathrooms, Kitchen and Laundry Area. Please practice preventive measures, it can help avoid mold and give you a peace of mind.

The bathroom. Since we all know that mold likes water. Water is everywhere in a bath area. Most bathrooms are cleaned thoroughly at least once a week, and these times are great for checking for mold. Look in the least traveled areas, such as corners of the linen closet, behind the toilet, under the sink. If there are, or have been, any leaks in these places in the past, these areas are in danger until they are fully dry. You can invest in a dehumidifier for your bathroom, and that can be a great help.

The kitchen. Another area of your home that has a lot of water, and it is used more than any other area in the house besides the bath. Keep an eye out for spills and leaks and clean them up immediately to ensure that they are not attracting mold spores, which are always in our air and cannot be removed. The trick is not giving them a place to land and settle!

The laundry room. This room, since it has large appliances, also has nooks and crannies that are not cleaned as often, since no one ever sees them. Add to that the humidity in the air and possible unseen leaks or drips, and you have a recipe for the establishment of a mold colony. Get help to pull the washer and dryer out from the wall regularly, and make sure the areas behind them are clean, dry, and disinfected. Make sure spills are cleaned and dried right away, as well.

Other areas to keep an eye on: hall closets, your garage, and/or basement.

Disasters Don’t Plan Ahead. You Can.

8/15/2017 (Permalink)

Just like that, everything can change. Call SERVPRO of West Chester today for a FREE Emergency Readiness Plan (ERP). You'll sleep better.

SERVPRO of West Chester Recognizes National Preparedness Month with a Reminder to Home and Business Owners: 

As your local disaster restoration specialist, we offer no-cost tools to help property owners prepare a comprehensive emergency readiness plan.

 September is National Preparedness Month http://www.ready.gov/September), an annual event sponsored by the Federal Emergency Management Agency (FEMA) to raise awareness about the importance of preparing—in advance—for the unexpected. In support of this initiative, the owner of SERVPRO® of West Chester, Rich Quinn, encourages property owners to take the following two steps now to protect their family, home, and business in the aftermath of a disaster.

  1. Review and update your emergency preparedness plan, including business and life continuity plans. If you don’t yet have a plan, use the tools provided by FEMA to get started. (https://www.ready.gov/make-a-plan)

  2. Collect and store time-critical information, like the location of shutoff valves, fire suppression system controls, and emergency contact numbers electronically, where it is immediately available to assist first responders.

“Evacuation plans and emergency supply kits help you survive a disaster, but a comprehensive emergency preparedness plan helps you recover from a disaster,” said Quinn. “The most effective response to any emergency is a fast response. That’s why having critical system and contact information at your fingertips is so important. A quick and effective response helps minimize repairs and downtime, helping both businesses and families get back on track in less time, with less stress.”

 SERVPRO offers tools for both commercial and residential property owners to help them minimize damage and recover quickly from emergencies. The SERVPRO READY app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the FREE APP at https://ready.SERVPRO.com/home/mobileapp.

Regional West Chester area business owners can take an additional preparedness step by designating SERVPRO of West Chester as their disaster mitigation and restoration provider. SERVPRO of West Chester professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) and storing that profile in the READY app. “Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal,” said Quinn. “Even in the confusion and panic that often surround a disaster, a property owner or manager using the SERVPRO READY app can reach out for expert help right from the scene, using a cell phone, call 610-692-8884 or https://www.SERVPROwestchesterpa.com.”

The Secrets to Selling Your Home Faster and For More $$$!

8/11/2017 (Permalink)

Help your future buyer imagine living in your home with great staging.

DID YOU KNOW that SERVPRO of West Chester is often brought in to do a last minute deep cleaning for a realtor, property manager or homeowner before the "stagers" come in to transform a home?

According to blogger, Cynthia Biggs, a well-staged listing is a many-splendored thing. Not only does it give potential buyers a chance to visualize your home's design potential, it turns out that staging your space (aka showcasing your home with furnishings) might very well help your home sell faster—and for more money. According to the "Staged to Sell" study released by UpNest, a free website service that allows you to compare multiple agents and real estate quotes, home staging is also a powerful tactic; one that can give you a competitive advantage in today's cutthroat housing market. Still not convinced?

1. Buyers spend 5 minutes in an empty home, but 40 minutes in a furnished one.

Believe it or not, UpNest's research reveals that the homebuyers only spend about five minutes inside of a vacant listing, as opposed to the average 40 minutes they spend touring a furnished one. Translation: a staged home gives prospective buyers the opportunity to get emotionally attached to the space; which undoubtedly leads to quicker sales for higher values.

2. Staged homes sell 87 percent faster.

According to UpNest, over 90% of buyers use internet for their home search. Well-staged homes ensure better images and video tours, which often translates to more buyer interest. In fact, RESA (the Real Estate Staging Association) homes staged before listing sit on the market for an average of 23 days and sell 87% faster than homes staged post listing (which on average spent 183 days on the market). Additionally, another study by the IAHSP (International Association of Home Staging Professionals) concludes that 95% of staged homes sell, on average, in 11 days or less (compared to 90 days for un-staged spaces). It's safe to say staging is a good way to expedite your selling time.

3. . . . and for 17 percent more money.

UpNest's study shows that professionally staged homes have a higher perceived value by buyers than non-staged ones, which inevitably leads to higher offers. Research suggests that on average, a staged home will sell for a whopping 17% percent more than a comparable un-staged space. Additionally, the study says that 69% of buyers will spend up to 5% more in dollar value for a staged home versus an empty one (while 38% will spend up to 10% more).

4. Staging certain rooms can make a difference.

Not so surprisingly, UpNest's study shows that staging certain rooms in a home can have a bigger impact on buyers than others. For instance, research suggests that staging a living room and kid's room makes more of a difference than a staged dining room; while a well-staged bathroom and master bedroom can leave much more of an impression on prospective buyers than a furnished kitchen or guest bedroom.

5. Hiring a professional stager is easy... and worth the investment.

Whether you're a first-time seller or a seasoned agent, UpNest's data overwhelming proves that staging your home before listing is an easy investment that truly pays off. Not only have websites like RESA streamlined the process of finding a professional stager in your area, research shows that when sellers spend around 1% of their home's value on staging, they see on average a 1000% return of investment—yes, 1,000-percent!

If you're interested in having some pre-moving or pre-selling deep cleaning done by the pros at SERVPRO of West Chester, call Jeannie at 610-692-8884. We will give you cost-effective solutions to get rid of odd smells, stains, or if you need drapes and upholstery cleaned, we do it all. Have your dryer and HVAC ducts been cleaned? Ever? Might be time for the SERVPRO of West Chester to give you a hand getting your house ready for the stagers to make it look beautiful. www.SERVPROwestchesterpa.com

DUMPSTER LINGO MADE EASY

8/11/2017 (Permalink)

When ordering a dumpster, be sure to ask, what days it can be delivered and picked up. many companies will rent for a specific length of time.

DID YOU KNOW that SERVPRO of West Chester can support a repair project after we have handled the front end water, fire, or clean up efforts at your home or business? 

One of the many project management 
tasks we will handle for our customers is arranging for a dumpster to be delivered and removed. Let's say that you have had a water damage in the bathroom that SERVPRO of West Chester serviced for you. And now the bathroom's drywall, cabinetry, flooring, trim and cove are all going to need to be removed and replaced. We can continue to support your repair efforts.  

SERVPRO of West Chester is committed to making your home look like It Never Even Happened, so we will gladly handle your repair efforts if you would prefer for convenience sake. We gladly will work within the parameters that the adjuster's estimate has identified.  If you are tackling corrective measures without involving your insurance carrier, we can help, too. Ordering a dumpster is the first step, but what size do I need?  

A cubic yard is the volume of a cube with a length, width and height of one yard (3 feet or 36 inches). You can easily calculate cubic yardage by converting all three dimensions of an item into yards and multiplying them. For example, if you have debris that is 9 feet long, 3 feet wide and 12 inches tall, you have one cubic yard of material. Here’s how it breaks down:

  • Given that 3 feet is equivalent to 1 yard, 9 feet equals 3 total yards in length.
  • The width is easily measured as 3 feet equals 1 yard in width.
  • Given that 12 inches is equivalent to 1 foot, 1 foot equals 1/3 of a yard in height.

Multiplying the three dimensions, once converted to yards, will give you the total cubic yardage of your debris. In this case, 3 yards x 1 yard x 1/3 yard equals a single cubic yard.

While calculating cubic yardage will not always be that simplistic, especially for materials like concrete, gravel and dirt, having some understanding of how to do so can go a long way in filling up a dumpster.

Estimating Cubic Yards in Your Dumpster Rental

An easy way to answer “How much is a cubic yard?” is to compare it to common items you’ve seen and used. The most popular example of this is equating cubic yards to pickup trucks. In this case, the typical full-size truck bed can hold between 2-3 cubic yards of material. That means a 10 cubic yard dumpster can hold at least three pickup truck loads (depending on the weight of your debris).

Here’s what our other common dumpster sizes can hold in terms of truck loads:

  • 20 cubic yard dumpster – Equivalent to about six pickup truck loads.
  • 30 cubic yard dumpster – Roughly equivalent to nine pickup trucks of debris.
  • 40 cubic yard dumpster – Can hold about 12 pickup trucks of materials.

It may also be beneficial to think of a cubic yard in terms of wheelbarrow loads, as it’s a great tool to bring materials into your container. Typically, 9-12 wheelbarrow trips are equivalent to one cubic yard of material. Keeping this in mind can help you estimate cubic yards as your project progresses.

Knowing what a cubic yard looks like can be helpful when filling up your dumpster, but it’s critical to follow some basic guidelines to ensure you get what you need.  Most importantly, keep your materials below the edges of the container. Nothing should be sticking up over the top or hanging over the sides. Stacking your materials into the dumpster accordingly, as you see in the picture above, can go a long way in maximizing your space.

Note: Volume is not equal to weight limit in regards to the size of a dumpster. In addition to knowing the total volume of what you’re throwing away, knowing the approximate weight of these items will help you avoid overage fees and receive the right size dumpster for your project.

SERVPRO of West Chester has been supporting the greater West Chester communities for over 26 years. Call the office 24/7 for any type of clean-up support, 610-692-8884. Also for updates, like us on FB.

Preserving Valuable Assets and Documents

7/21/2017 (Permalink)

Don't despair, SERVPRO of West chester has the technology available to resurrect wet documents and valuables.

Day in and day out, your customers and employees trust you with their sensitive documentation, valuable client information, financial & legal records, blueprints, engineering drawings, medical or government files and sometimes personal artifacts. From a security standpoint, you may already keep these valuable assets and files under lock and key for compliance purposes, and hopefully they are scanned in a protected file as back-up.

Yet what happens if your office or home is faced with smoke, soot, mold, water damage from a pipe bursting or an overhead sprinkler erratically going off over the weekend? Much more than the structure becomes affected. Everything, including furniture, upholstery, electronics, paintings and even important documents may need immediate CPR, and a comforting dose of tender loving SERVPRO care.

Residents of the Greater West Chester area can breathe a sigh of relief. WHY? Thankfully the technology exists today to save, salvage and restore valuable furniture, documents, photos, equipment and computers in many cases. If your business or even home experiences an issue that impacts the structure and/or contents of the property, remember to stay calm. Just call SERVPRO of West Chester (SPWC) we're right around the corner.

SPWC will walk you through every step including interfacing with your insurance claim adjuster or agent to identifying clearly the steps needed to clean, preserve or refinish the items that are especially meaningful to you personally or critical to your business.

DID YOU KNOW that SPWC can arrange to have damaged documents receive the vacuum freeze-drying service to assist in the recovery of these important documents and other media? 

SERVPRO of West Chester will review a series of steps that will take place during this preservation process such as cleaning, digitizing, sterilizing (through gamma irradiation), deodorizing, and certified destruction services, if needed. Even on large Category 3 losses or items affected by microbial growth from dirty or sewage water, a drying chamber can help recover items. The freeze drying chamber can dry almost 800 cubic feet of documents in each cycle. The standard run time for that size of a load is about 4-8 days depending on the nature of the items and the amount of moisture that is in them. Most drying chamber teams are available 24/7, 365 days a year to assist with customer concerns, HIPAA certifications, proper shipping, and the drying process.

Getting a customer back to normal is the Number 1 priority.

If you experience a water disaster, SERVPRO of West Chester recommends these easy steps before help arrives.

  1. Shut off the water. If you can't manage this, get a neighbor to quickly help you.
  2. Only when the access to the power distribution panel is safe, turn off circuit breakers for the wet areas.
  3. Use a wet vac to suck up as much clean water as possible. Stay away from any “dirty” water (sewage-related).

Celebrating our 26th anniversary serving the West Chester area, SERVPRO of West Chester is  proud to be a long-time Greater West Chester Chamber member. We understand the disruption fire, water or mold damage causes to your life. Our goal is to help minimize the interruption and quickly make it "Like it never even happened." SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial properties from deep cleaning or readying a property for sale to mitigating mold, mildew and pet odors. Reach us 24/7 at 610-692-8444 or at jeannie@SERVPROwestchester.com.

Restoration vs. Replacement

7/19/2017 (Permalink)

Restoration doesn't just save money. It saves time by getting you back in business faster. At SERVPRO of West Chester, our main focus is always restoration versus replacement.

Our efforts will always be to restore items instead of replacing them with costly new versions. Recently, our local university experienced a challenging water damage that impacted several floors, teachers offices and student labs as well as conference space. The water damage occurred on the third floor and everything below it on the second and first floor incurred water damage. Specifically, a heavily used student/teacher conference room was impacted, especially the two very large conference tables. As the University started to look for replacements, SERVPRO of West Chester reached out to our furniture refinisher to see if these tables could be salvaged. The answer was YES, we were able to save the University thousands of dollars by having the table tops redone versus replaced. The University Department Chairman was thrilled especially since it was done in less than a week minimizing the inconvenience to the faculty.

SERVPRO of West Chester has proudly served WCU and the West Chester community for over 26 years. If you come across a water, mold or fire damage situation, or in need of some deep cleaning and restoration support, please call the brand you can trust at 610-692-8884.

Why Happiness Matters at Work

7/14/2017 (Permalink)

Happiness is a Choice! Choose Happy at Work.

When you were little, and the teacher asked you what did you want to be when you grew up, bet you didn't say MISERABE!

At every stage in life, unhappiness is not a state to which we aspire. The economy, our jobs, drama in the family or at work can seem like we are on tiny little inflatable rafts in a big scary ocean of fear. So we hold on, not really knowing how to move beyond the unhappiness that has set in.  Medical evidence suggests being unhappy at work affects our memory and our capacity to learn while increasing the risk of illness.

So happiness does matter. We all have the capacity to derive pleasure and satisfaction from hard work. Here are a few tips for training your brain for happiness at work.

1. Celebrate Success. Whether it's the achievement of a major goal, or another week that the printer didn't act up, give yourself and your colleagues (and your printer) a pat on the back. This little gesture can make a huge impact in a tense office.

2. Seek Meaning. Happiness at work comes from doing something that gives us pleasure and meaning. If your job currently provides neither, make sure your day or week includes some engagement in activities that do. It could be volunteering, reading something fun and not work related, doing a hobby, taking a course, doing some exercise. Appreciate yourself.

3. Think it. Happiness depends mostly on your OWN state of mind. It's not related to status or income. Find ways to be happy, and work on being happy for others.

4. Express Gratitude and Be Generous. Be grateful for everything that makes your day better, from a colleague's good news, someone's positive nature to sharing your appreciation for the littlest of things someone does.

5. Practice Being Thoughtful. Happiness occurs in the smallest of ways and sometimes when you're not even looking for it. Make it a HABIT to be thoughtful towards others. Give out 3 free compliments a day. If you are the boss, make it a daily habit to give a compliment to everyone you interact with during the day and watch your employees spirits and production rise.

HAPPIER PEOPLE ARE MORE LIKELY TO . . .
* make better team players/employees
* be more creative, confident and productive
* have a strong network of support & allies
* require fewer days off

If you're a boss and you have an employee who is always sick, down in the dumps, leaves work early, calls in sick, comes in tired . . . they're not happy. Don't ignore the signs or them.

The #1 thing management can do is set a tone for happiness and appreciation at the office. It can change your entire culture.

Excerpts from Top Coach International 2009

Use Extension Cords Properly

7/14/2017 (Permalink)

TEACH YOUR COLLEGE BOUND KIDS HOW TO USE AN ELECTRICAL CORD PROPERLY.

Roughly 3,300 home fires originate in extension cords each year, killing 50 people and injuring 270 more. Extension cords can overheat and cause fires when used improperly, so keep these important tips in mind to protect your home and workplace.

  • Don’t attempt to plug extension cords into one another.
  • Make sure extension cords are properly rated for their intended use, indoor or outdoor, and meet or exceed the power needs of the device being used.
  • Do NOT overload extension cords.
  • A heavy reliance on extension cords is an indication that you have too few outlets to address your needs. Have additional outlets installed where you need them.
  • Inspect cords for damage before use. Check for cracked or frayed sockets, loose or bare wires, and loose connections.
  • Do NOT nail or staple extension cords to walls or baseboards.
  • Do NOT run extension cords through walls, doorways, ceilings, or floors. If a cord is covered, heat cannot escape, which may result in a fire hazard.
  • Never use three-prong plugs with outlets that only have two slots. Never cut off the ground pin to force a fit, which could lead to electric shock.
  • Buy only cords that have been approved by an independent testing laboratory.
  • Do NOT substitute extension cords for permanent wiring.
  • Do NOT use an extension cord or power strip with heaters or fans, which could cause cords to overheat and result in a fire.

Red Cross Shares 15 Safety Tips for A Fun Summer

7/5/2017 (Permalink)

Swimming With A Buddy Is Always More Fun!

Whether outside in the sun, at the pool, or behind a grill, here's how to help stay safe all summer long.

The American Red Cross offers these easy tips to keep in mind as the summer rolls along.

HEAT SAFETY

1. Stay hydrated, keep drinking plenty of fluids. Avoid an abundance of alcohol and caffeine.

2. Wear loose fitting, light colored and lightweight clothing. Dark colors attract the sun's rays.

3. Avoid strenuous exercise during the hottest part of the day. Stay cool inside.

4. Use the buddy system when working in excessive heat. Check on each other. Keep drinking fluids and take breaks.

5. Always check on neighbors, family and friends, especially those that live alone or do not have air conditioning. Check on their pets, too.

WATER SAFETY

6. Be Water Smart, make sure everyone in the family learns to swim well.

7. Actively supervise children by staying within arm's reach of newer swimmers and young children. Don't get preoccupied on the phone or in a book.

8. Don't fool with a pool. Fence it in and be sure your children are at someone's house that has a fence around their pool. Don't be shy to ask. Is it self closing and self-latching?

9. Always when in a boat, wear your U.S. Coast guard-approved life jacket. Water wings and inflatable toys can be fun, but they are not a replacement for wearing a life jacket. Keep the adult supervision on high alert when boating.

10. Once again, use the buddy system, never swim alone even if you are in front of the lifeguard station at the beach or lake. This tip is for adults as well as children.

GRILLING SAFETY

11. Always supervise a barbecue grill when in use. DO NOT Add charcoal lighter fluid after coals have already been ignited.

12. Never grill indoors, in your home, camper, tent or any enclosed area.

13. Make sure everyone stays away from the grill, especially toddlers and pets.

14. Inspect where your grill is in relation to your house. Have the grill out in the open away from the house, the deck, tree branches, awnings, patio furniture - anything that could catch fire.

15. Use long-handled utensils especially made for cooking on the grill to keep the chef safe.

SERVPRO of West Chester is proud to be a partner with the Tri-County American Red Cross. For more useful tips go to redcross.org.

15

Water Damage Can Ruin Your Day

5/23/2017 (Permalink)

When water damage affects your home, response time is very important. The longer you wait to remedy the issue, the further the water damage can spread to other areas of your home. If you’re looking for a company to assist you with removing the water damage, look no further than SERVPRO of West Chester We have years of experience in dealing with water damage and know exactly what to do to put your home back together.

Our call center recently received a call from a homeowner in West Chester requesting our water damage remediation services. The homeowner told us that her plumber had found a pinhole leak in a copper line. He let her know that she’d need to contact a water damage remediation company for assistance in removing the resulting water damage. When she asked if he could recommend anybody, the plumber referred her to SERVPRO of West Chester. 

After talking to the homeowner on the phone, we immediately sent our Project Manager, Blake Quinn out to inspect the damage. He found that the leak had caused damage to two bedrooms, the hallway and living room. He knew that this was the perfect project for SERVPRO of West Chester, so Blake Quinn contacted the rest of our crew and asked them to make their way over to the home.

When the rest of our team arrived, we first removed the affected drywall and carpet pad. Fortunately, we were able to dry out the affected tile flooring and carpet. To make sure that all the water damage was completely gone, we set up heavy-duty drying equipment in all the affected areas.

The homeowner was very impressed with our staff. She thanked them for being so knowledgeable and helpful in removing the water damage from her home. We were happy to help!

If water damage is ruining your home, contact SERVPRO of West Chester for help. Call us today and we’ll remove the damage from your home in no time at all!

When water damage affects your home, response time is very important. The longer you wait to remedy the issue, the further the water damage can spread to other areas of your home. If you’re looking for a company to assist you with removing the water damage, look no further than SERVPRO of West Chester We have years of experience in dealing with water damage and know exactly what to do to put your home back together.

 

 

NOW HIRING! - Have a Great Career With SERVPRO of West Chester

5/23/2017 (Permalink)

SERVPRO of West Chester is hiring! With our steady growth, it's time to expand our production team. 

We are looking for hardworking men or women to join our team. SERVPRO of West Chester (SPWC) has been serving the greater West Chester community for over 26 years! We are locally owned and operated. 

JOB TITLE: Production Technician

PRIMARY ROLE: Our SPWC respond to service calls as needed. They perform services as assigned in a friendly, polite manner, always following the SERVPRO production guidelines. Having good communication skills is key. You will be expected to communicate with your crew chief and the customer to make sure the customer's needs are thoroughly met. You will support the crew chief, other production personnel as needed. 

You will be expected to present yourself each day with a clean SERVPRO uniform, keep your vehicles, equipment, warehouse and office area  clean and in good working order, identifying any issues to your crew chief. 

SERVPRO of West Chester has a very successful and proven methodology. Production technicians are expected to perform according to guidelines and work orders. Communications to the crew chief and customers is always polite, informative and timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment and facilities remain clean, orderly and working properly at all times.

We hold the technician responsible for the customer's satisfaction and count on the tech to communicate the status of a job with his or her superiors before leaving the job site. This increases positive results. Showing respect to each customer by greeting them and introducing yourself as well as when you are leaving the site is key. Adherring to leaving the jobsite clean and orderly is paramount, this may mean setting up a staging area, wearing protective booties, and blocking off a room when needed to protect adjacent rooms. 

Drug testing and a clean driving record is required. 

Interested candidates should send their resume and cover letter to marleyquinn@SERVPROwestchester.com. 610-692-8884.

 

Hoarding Or Collecting?

5/19/2017 (Permalink)

Know The Signs - SERVPRO of West Chester has handled many of these upsetting situations and is here to help.

We used to tease my mom that she was a QVC hoarder because she used to buy and buy and buy to the point that three spare bedrooms would be piled high with boxes and most were unopened. When we would ask her about this, she’d always say, “It was a terrific Today’s Special Value.” Since she has limited mobility, she thought it was a good idea to have plenty of “gifts” on hand. While this is not exactly a Reality TV-worthy hoarding story, our family faced an uphill battle getting this to stop. Sorry QVC, we had to cut her off from making those 2am calls anymore, however all of her purchases were indeed special. While this is a light-hearted example, hoarding can be a serious situation impacting someone’s health, safety and family harmony.


Hoarding is categorized as a biohazard due to the substances that might be found in your home, apartment, or commercial building. During hoarding situations there could be a wide range of things you could find from house supplies and magazines to hazardous materials and animal waste or remains. Typically, when SERVPRO of West Chester is called out to a hoarding cleanup job, it  may include not just the removal of items, but also the recovery and restoration of useful and valuable objects. SERVPRO of West Chester will always advise the homeowner to check to see if your insurance company will cover this situation or if it will be a self-pay.


If you are property manager, a real estate agent, estate lawyer, banker or a concerned family member here are some tips SERVPRO of West Chester asks you to keep in mind when assisting a client. The most important thing is that the “hoarder” lives in a safe environment. If the individual has been moved out of the property permanently, getting the house cleaned out cleaned up and back on the market becomes the next necessary steps. SERVPRO of West Chester can help you do this safely and efficiently.


Hoarding Tips:



  • Hoarders see objects having significant value

  • Often begins during adolescence around the age of 13 or 14

  • Often environmentally related

  • Depression is often related

  • Most hoarders have Attention-Deficit Hyperactivity Disorder (ADHD), anxiety or Obsessive-Compulsive Disorder (OCD)

  • Consequences are more than a messy home- unsanitary living environment now exist

  • Increased risk of fires for occupants and their neighbors


    • Accumulation of objects

    • Blocked exits

    • Unsafe cooking and heating environment – 39% of fires in hoarding homes result from cooking


  • Safety and health risks to people, animals, and the community


Recently, I heard of a situation where a vibrant working woman about 52 years of age, took a fall and ended up unable to get around. She had no local family for support. Within a relatively short period of time, her world collapsed around this successful nurse. She lost her job and depression kicked in, she couldn’t move much while recuperating so the pets weren’t able to go outside. You get the picture. Eventually she lost her house and moved across country to a relative’s house. However, the bank now needed to get it back in shape to resell it to get it off its books.


Our SERVPRO of West Chester technicians will follow a specific contents management process and then move on to the deodorization of the scene to eliminate any and all existing odors that could have come from a number of sources. If more cleanup is necessary like, carpet cleaning, mold removal, or water damage; SPWC will put together an efficient plan  handle the reconstruction efforts.  Communnication is the key- and we provide daily and weekly updates throughout the process.


If you have inherited or are struggling with a hoarding situation, or simply want some help with your mundane spring cleaning, help is available.


SERVPRO of West Chester is certified in handling hoarding or bio-hazardous clean-ups, as well as carpets, drapes, blinds, upholstery, dryer vent and HVAC vent cleaning and much more. If it’s messy, dirty, stinky, smoky, or plain disgusting, call us to support your residential and/or commercial property needs. Reach us 24/7 at 610-692-8444 or at jeannie@SERVPROWestChester.com


Check us out on Facebook, Google & Yelp Now!


Blog by By Jeannie McGinn, Director of Sales & Markeiting at SERVPRO of West Chester

SMOKE & ODOR REMOVAL CAN BE TRICKY

5/19/2017 (Permalink)

Remember to NEVER leave anything cooking on the stove or in the oven. It's so easy to loose track of time and become distracted.

Many smaller fires thankfully lack major burn damage to the home, but can still create a mess through smoke, ash and fire extinguisher residue. Small fires, especially in the kitchen, can coat an entire room in smoke and ash even if they only burn for a few minutes. As a result, multiple treatment techniques and avenues must be considered and used.


SERVPRO of West Chester (SPWC) has a varied set of processes and equipment to uniquely assess the situation properly. We will professionally work with your insurance company, as a single restoration plan is developed. Here are a few different ways to deal with smoke damage for a small fire in your home or at your business. 
 
Heavy-Duty Cleaning Equipment 
Even “contained” fires in West Chester and Chester County can often require a sizable cleanup job. Ash and smoke tend to coat nearby surfaces thickly, and more common household cleaning supplies simply aren't strong enough to remove this smoke-caused material. SERVPRO of West Chester, the leading local fire and smoke restoration company has access to a variety of effective and specialized cleaning supplies that make short work of visible staining, streaking, and other non-burn damages that can be created by fire extinguishers being used. 
 
Deodorizing the Air
Once SPWC has cleaned up any visible damage, the scent of smoke can still linger in a room. Unfortunately particles become embedded in ceilings, walls, and objects, becoming extremely difficult for a homeowner to remove fully. It is virtually impossible to eliminate the smell of smoke without the right tools and solutions. Just cleaning the carpet is not enough. Typically by using an ozone machine monitored by a SPWC trained professional, the chemical makeup of the ambient air will do the trick. For stubborn situations, SPWC may use a thermal fogging machine to flush out the odors from a room, removing even the deepest smoke smells.
 
Carpet and Fabric Cleaning 
Objects and belongings usually also suffer fire damage. Carpets, rugs and other fabrics are some of the trickiest materials to deal with, as their small fibers are often both delicate and excellent traps for ash and smoke particles. Keep in mind documentation, electronics, furniture, frames and other valuables may need restoration, too. Count on SERVPRO of West Chester to lead the way on helping to bring your cherished items back to life. Our trained experts will assess the entire situation, property and contents so the repair and restoration efforts are professionally coordinated to the satisfaction of your insurance adjuster and yourself. Communication is the key on this front.


How can we help you? We promise to take the hassle out of getting your home or business back up and running. Call us today at 610-692-8884, we’re open 24/7. Like us on FB, Google and Yelp, too.

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