Preserving Valuable Assets and Documents

7/21/2017 (Permalink)

Don't despair, SERVPRO of West chester has the technology available to resurrect wet documents and valuables.

Day in and day out, your customers and employees trust you with their sensitive documentation, valuable client information, financial & legal records, blueprints, engineering drawings, medical or government files and sometimes personal artifacts. From a security standpoint, you may already keep these valuable assets and files under lock and key for compliance purposes, and hopefully they are scanned in a protected file as back-up.

Yet what happens if your office or home is faced with smoke, soot, mold, water damage from a pipe bursting or an overhead sprinkler erratically going off over the weekend? Much more than the structure becomes affected. Everything, including furniture, upholstery, electronics, paintings and even important documents may need immediate CPR, and a comforting dose of tender loving SERVPRO care.

Residents of the Greater West Chester area can breathe a sigh of relief. WHY? Thankfully the technology exists today to save, salvage and restore valuable furniture, documents, photos, equipment and computers in many cases. If your business or even home experiences an issue that impacts the structure and/or contents of the property, remember to stay calm. Just call SERVPRO of West Chester (SPWC) we're right around the corner.

SPWC will walk you through every step including interfacing with your insurance claim adjuster or agent to identifying clearly the steps needed to clean, preserve or refinish the items that are especially meaningful to you personally or critical to your business.

DID YOU KNOW that SPWC can arrange to have damaged documents receive the vacuum freeze-drying service to assist in the recovery of these important documents and other media? 

SERVPRO of West Chester will review a series of steps that will take place during this preservation process such as cleaning, digitizing, sterilizing (through gamma irradiation), deodorizing, and certified destruction services, if needed. Even on large Category 3 losses or items affected by microbial growth from dirty or sewage water, a drying chamber can help recover items. The freeze drying chamber can dry almost 800 cubic feet of documents in each cycle. The standard run time for that size of a load is about 4-8 days depending on the nature of the items and the amount of moisture that is in them. Most drying chamber teams are available 24/7, 365 days a year to assist with customer concerns, HIPAA certifications, proper shipping, and the drying process.

Getting a customer back to normal is the Number 1 priority.

If you experience a water disaster, SERVPRO of West Chester recommends these easy steps before help arrives.

1. Shut off the water. If you can't manage this, get a neighbor to quickly help you.
2. Only when the access to the power distribution panel is safe, turn off circuit breakers for the wet areas.
3. Use a wet vac to suck up as much clean water as possible. Stay away from any “dirty” water (sewage-related).

Celebrating our 26th anniversary serving the West Chester area, SERVPRO of West Chester is  proud to be a long-time Greater West Chester Chamber member. We understand the disruption fire, water or mold damage causes to your life. Our goal is to help minimize the interruption and quickly make it "Like it never even happened." SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial properties from deep cleaning or readying a property for sale to mitigating mold, mildew and pet odors. Reach us 24/7 at 610-692-8444 or at jeannie@SERVPROwestchester.com.