What our Customers say...


Puffback damage due to a forced air heating system malfunctioning really wrecked havoc on my home.  Walls, ceilings, carpets, furniture and curtains were coated with a fine film of soot and smoky streaks.  The extent of the damage was because the duct work provided a path through the house, even into closets.

Trust me you are not able to clean this up without professional help. The experts at SERVPRO of West Chester (SPWC) used very specific techniques and materials. For example, attempts to wash soot off a flat-painted wall or ceiling usually leave greasy smears. The SERVPRO of West Chester cleaners used waterless, rubber sponges that work like an eraser and absorb the soot without spreading it.

Cleaning carpets, upholstery or draperies can be tricky, but not for SERVPRO of West Chester. They informed me that these items must be washed or chemically cleaned, depending on the material and how dense the absorbed soot is. I'm so glad I didn't make any amateurish attempts at trying to do the job myself first. My insurance agent directed me in the right way. 

We were completely satisfied with the level of integrity and diligence from every member of the SERVPRO of West Chester team. The precision and methodology of their work is to be commended. Thank you SERVPRO of West Chester for all you did for us. 

Five stars, I would recommend them to family and friends.

5 Stars. SERVPRO of West Chester came in and helped us ready our house for sale. They did a deep cleaning from top to bottom and the place was sparkling. Our realtor referred them to us, and was very pleased how the place showed.

Friendly, professional and informative. We always knew what they were doing and why. Excellent customer service.

Timely, Thorough, Friendly and Affordable.

Great Team!

Your SERVPRO men helped us with our rental unit that incurred severe fire damage. They kept us current as to the work status, always leaving us word as to when they'd be there and generally keeping us up to date. Thanks for your support and being very professional as a team. Continued Success.

5 STARS! Fantastic Service and Great People. They can take care of just about any cleanup job, big or small. Highly recommended.

Fantastic Clean-up job. The West Chester SERVPRO team was friendly, quick to respond, very clear and up-front about what had to be done. And they gave me Options! All this on the evening before Easter Sunday.

And great follow-up that night from Jeannie McGinn- thanks for all of your help. If I hadn't spoken to you earlier, I would never have even thought to contact SERVPRO of West Chester. I'm so glad I did. Who would have known that I would need your services so quickly. True Professionals! Thank you.

Great Company with fantastic employees! Keep up the good work!

I had a sewage backup that affected my basement and 2 bathrooms. SERVPRO of West Chester got to my house quickly and did a thorough job. The friendliness of the techs was welcoming, especially during this high-stress time for me. Thanks SERVPRO of West Chester!!!!

Thank You to SERVPRO of West Chester - our April Luncheon Sponsor. Don't deal with stinky, gross messes on your own! Contact SERVPRO of West Chester- way more than just fire restoration.

Fantastic service! Easy to schedule, and they'll do a deep cleaning of whatever you need done in the house including all the carpets. Their cleaning was very thorough, and it made my house feel like new. I'm so happy I got this done!

SERVPRO of West Chester gave me superior attention to the details surrounding my water damage and all of the repair work they did.

Timely and thorough.

I have used SERVPRO of West Chester for both emergency water remediation and everyday deep cleaning of carpets and furniture, and have been nothing but pleased with their work and the quality of the staff they dispatched to do the work each time.

Would recommend to my insurance customers.

SERVPRO of West Chester has Great Service ...People ... and Leadership!!

SERVPRO of West Chester helped me clean out a friend's house - she was a HOARDER. They did an excellent job. I couldn't have done any better. They took their time and cleaned everything in preparation for the place to be painted. It had not been painted in 47 years.

SERVPRO of West Chester handled my water damage very professionally. The owners and staff were very helpful, caring and answered all my questions and concerns. The job was completed in a very timely manner. I have recommended SERVPRO of West Chester to my friends and co-workers and will continue to do so.