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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

SERVPRO Makes a Difference When Disaster Strikes

8/15/2022 (Permalink)

No matter what happens, you can count on us to help

Disaster can take many different forms, all of which can leave a trail of destruction and devastation behind.

At times like these, you can rely on SERVPRO for quality restoration and rebuilding. Our employees are trained to handle any kind of damage and leave your property looking “Like it never even happened”.

Here in the West Chester area property owners face challenges ranging from brutal snowstorms to fires.

Any of these can cause severe water, soot and smoke damage, and if it isn’t handled properly and in a timely manner it can become even more dangerous and costly.

Storm-related damage can be particularly devastating to the many historic properties in the West Chester area.

Snow, ice and water can all impact roofs and gutters, leading to severe leaks and potentially hazardous mold infestation.

Water that seeps in through foundations or flooded basements can also weaken already compromised support structures.

With over 50 years in the business, SERVPRO has been the name to trust when any kind of disaster strikes and we’ve got the training and equipment to handle all of your water restoration, fire restoration and mold remediation needs.

We’re prepared to respond 24/7 because we know how important it is to move quickly when damage occurs.

Whether you’re dealing with a simple household accident or a major disaster you need a name you can trust for professional restoration and remediation service.

Call SERVPRO and we’ll make your property look “Like it never even happened”.

West Chester 24-Hour Emergency Water Damage Service

4/20/2022 (Permalink)

SERVPRO of West Chester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 610-692-8884

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Chester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of West Chester

SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Know Why SERVPRO Trucks are Green?

4/1/2022 (Permalink)

You've most likely seen the restoration crews of SERVPRO of West Chester out and about in your neighborhoods helping to recover disasters from fire, water and mold loss.  It’s hard to miss our green service vehicles as they drive through your local community.  But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

 Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster. 

A Quality Team for Quality Work

3/9/2022 (Permalink)

"Develop a team of quality people who focus on excellent service, fairness, and mutual respect." – A mantra used at SERVPRO headquarters every day and something we strive to accomplish at our franchise as well. At SERVPRO we pride ourselves on developing our staff to adapt to and, enhance our company culture and excellent customer service. We work day in and day out to ensure our employees know that they matter and play an integral part in making our franchise a success. In turn, they make sure our clients know how important they are and we will do our best to restore their lives and properties back to normal. Customers continue to choose SERVPRO for our quick response time, our highly trained and qualified team and our ability to make them feel as if they are the only client we are serving. Here in West Chester, we will continue to serve our community to the highest standard.

Happy National Employee Appreciation Day

3/4/2022 (Permalink)

In honor of National Employee Appreciation Day, we would like to recognize some of our employees who have received excellent customer reviews. The hard work and dedication of our team is a major reason we are ablet to run a successful business and keep customers coming back. We appreciate all of their hard workday in and day out.

Bruce B. reviewed SERVPRO of West Chester

Water Leak Cleanup - Five Star Review

We were doing some upgrades to our upstairs bathroom when an unforeseen leak from the bathtub came down through the kitchen ceiling. I called SERVPRO in West Chester and they scheduled an appointment to remediate the water damage in the kitchen. The two technicians, Tristan & Mike, came out and installed the dehumidifier and air fans to insure there would not be hidden moisture in the ceiling that might turn to mold. They were courteous and professional. The next day Dan came to our house to verify that the equipment was performing properly. It was. A couple days later Mike returned to verify the drying process and remove the equipment. I recommend this SERVPRO team to anyone in the West Chester area!

Jan 05, 2022 - FIVE STAR REVIEW! – GREAT JOB TRISTAN, MIKE AND DAN

Richard M. reviewed SERVPRO of West Chester

Basement Flood Resolved - Five Star Review

After finding a flooded basement due to a heater pipe leak I foolishly thought I’d take care of it myself. About 4 hours of exhausting work and no substantial progress SERVPRO’s motto of “Like it never happened.” was ringing in my head. Danielle answers the phone, at all hours I might add, professional, courteous and accommodating to the needs of the job. The technicians came right out. 3,4 sometimes 5 men were on the job. 13 fans, 3 dehumidifiers. 2 men came back everyday for the next 3 days during times convenient for me to adjust and remove equipment as necessary. Did a great job. I highly recommend them. As for Danielle, she appears to never sleep. I think she wears a cape and has a big red S on her shirt.

Feb 02, 2022 - FIVE STAR REVIEW! – WAY TO GO DANIELLE!

SERVPRO of West Chester is Here to Help!

3/3/2022 (Permalink)

We love our community!

SERVPRO of West Chester recently helped to restore a historical college back to its original beauty after it took on water and mold damage. SERVPRO of West Chester is dedicated to serving its local community while maintaining its original charm and historical value. We pride ourselves on playing a key part in keeping our surrounding communities in tip-top shape.  

Call Us Today

If you experience a water or mold damage emergency, SERVPRO® of West Chester is ready to respond 24 hours a day, every day, and can be onsite in four hours to begin the cleanup and restoration process. Call us today at 610-506-8919. We’ll clean and restore your water and mold damage “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Property Damage Insurance Claims

6/15/2021 (Permalink)

U.S. Property Damage Claims

Did you know that property damage, including theft, accounted for 98.1 percent of insurance claims in the United States? According to the Insurance Information Institute, (III), six percent of all insured homeowners filed a property damage insurance claim in 2017. The III goes on to explain that claims fluctuate from year to year due to weather-related events. SERVPRO® of Southern Delaware County & West Chester wants residents to know that we are ready to respond to any size property damage call. We offer an array of cleanup and restoration services for homeowners and commercial business including:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building Services

24 Hour Emergency Service

From the moment you contact us, we can be onsite within four hours of your call, 24 hours a day seven days a week. Over the phone we will ask you a series of questions to determine the best approach to take to meet your needs including the number of technicians to deploy and the type of equipment to bring to the job site.

Call Us Today

SERVPRO® of Southern Delaware County & West Chester is Here to Help. ® Call us today at 610-506-8919. We will clean and restore your property damage “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Biohazard Cleanup

4/7/2021 (Permalink)

The Merriam-Webster dictionary definition of “biohazard” as ‘an agent or condition that is a hazard to humans or the environments.’ Some examples of biohazards include human blood, animal waste, sewage, and medical waste such as sharps or needles. Biohazard spills are dangerous and should be cleaned by qualified professionals. Specialized training and experience are required for the decontamination of your home or business.  Biohazards may occur due to trauma, sewage backups, chemical spills, or hoarding.  SERVPRO® of Southern Delaware County & West Chester wants residents and commercial businesses to know that we are prepared to safely clean and restore many forms of biohazard damage. Here are some examples of the kinds of biohazards we provide cleanup and recovery services for:

  • Sewage backups
  • Crime scene residues
  • Accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Sharps cleanup
  • Urban camp cleanup

Sewage backups are one of the most common biohazard scenarios we respond to. We remove the sewage, contaminates and moisture and properly clean, disinfect and deodorize the area. SERVPRO® of Southern Delaware County & West Chester are on call and available to respond to your biohazard emergency 24 hours a day and can be onsite within four hours of your first call. We’ll take care of your biohazard damage “Like it never even happened.” Call Danielle today at 610-506-8919.

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

SERVPRO of Southern Delaware County & West Chester uses Advanced Technology to Restore Damage

3/31/2021 (Permalink)

Did you know that SERVPRO® of Southern Delaware County & West Chester uses advanced technology and techniques to safely clean and restore property damage? New developments and advancements allow us to restore damage to your business or home back to preloss condition more efficiently. Our use of technological advances to clean and restore a property quickly and effectively make us a premier cleaning and restoration company.  We also use specialized equipment such as:

  • Moisture detection equipment: infrared cameras to identify water location
  • Moisture measurement equipment: hygrometers and other meters are used to determine the extent of moisture saturation
  • Water extraction equipment: submersible and gas-powered pumps and truck-mounted and portable extraction units
  • Drying equipment: high-speed air movers and industrial grade dehumidifiers to pull moisture form the air
  • Odor removal and deodorization: air scrubbers and thermal foggers and deodorization agents
  • Sanitizing agent, germicides, and anti-microbial treatments: deodorization products to control odors form excessive moisture and disinfection products to stop the growth of bacterial and other harmful microorganisms

SERVPRO® of Southern Delaware County & West Chester uses these advanced technologies to safely and efficiently clean and restore property damage to your home or business.  We are available 24 hours a day to respond to any size emergency. We’ll take care of your property damage “Like it never even happened.” 

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Why SERVPRO is the Top Cleaning & Restoration Company

3/24/2021 (Permalink)

Call Danielle 610-506-8919

Did you know that SERVPRO technicians undergo a rigorous training and certification process? SERVPRO® of Southern Delaware County & West Chester wants commercial businesses and homeowners to know that our technicians have the training and experience to respond to property damage emergencies. Initial, 15 day hands-on and ongoing training is provided at SERVPRO’s Corporate Training Facility on the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

In addition, employees undergo further training at their SERVPRO of Southern Delaware County & West Chester are awarded certification after the successful completion of course materials and pass an examination after training on topics such as crew training, fire restoration, water restoration and carpet and upholstery cleaning. Web-based training is ongoing and keeps our technicians up to speed on industry standards.

We are proud to offer continuing education credit and non-credit classes to insurance agents, insurance adjusters, real estate professionals, and Southern Delaware County & West Chester staff including:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

If you experience a property damage emergency to your home or business, SERVPRO® of Southern Delaware County & West Chester wants to help. Our team of highly trained professionals are on call 24 hours to respond to any size emergency. Call us today at 610-506-8919. We’ll take care of your property damage  “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

IICRC Certified Firm

3/2/2021 (Permalink)

IICRC Certified Firm

SERVPRO of Southern Delaware County and SERVPRO of West Chester is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Southern Delaware County / West Chester

SERVPRO of Southern Delaware County and SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO can Get Any Job Done!

2/19/2021 (Permalink)

Call Danielle 610-506-8919

Did you know that SERVPRO® of Southern Delaware County & West Chester can respond to any disaster, 24 hours a day, 7 days a week? You never know when you may be faced with the aftermath of a disaster, but SERVPRO of Southern Delaware County & West Chester wants home and business owners to know that we are on hand and ready to respond to your emergency. Commercial business owners know that the longer it takes to get back to business, the more revenue is lost. Here are some of the many services we offer:

  • Water damage cleanup and restoration
  • Mold remediation and mitigation services
  • Sewage cleanup
  • Storm damage
  • Building services
  • Commercial water damage cleanup and restoration
  • Fire damage cleanup and restoration
  • Carpet and upholstery cleaning
  • Odor removal
  • Biohazard removal
  • Disaster Recovery Team

If you find yourself dealing with damage to your home or business, SERVPRO of Southern Delaware County & West Chester wants to help. We use advanced technology and techniques and we are available 24 hours a day. Our highly trained technicians have the specialized equipment necessary to safely clean and restore damage for residents and business owners. Call us today at 610-506-8919 to find out about our cleanup and restoration services. We’ll take care of your damage “Like it never even happened.”

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

Together We Get it Done

2/19/2021 (Permalink)

Call Danielle 610-506-8919

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your Southern Delaware County & West Chester home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes.  SERVPRO of Southern Delaware County & West Chester can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in Southern Delaware County & West Chester.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of Southern Delaware County & West Chester promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

SERVPRO can Handle Puffback!

2/18/2021 (Permalink)

Call Danielle 610-506-8919

Most of us have never heard of a puff back, unless you or someone you know has had this disaster occur in your home or business. A puffback occurs when an oil burner backfires and sends oily soot throughout your home or business.  This anomaly can happen if a boiler is older, not well-maintained, or just malfunctions for technical reasons. 

A puffback can occur all at once, covering every surface in a structure with soot particulate.  Or, it might be gradual and not result in soot on every surface in a home or business, only a room or two.  This is not a healthy situation and you should not touch or breathe the particulate that – like bus and other exhaust – can be carcinogenic for us, especially for our children, elderly relatives and pets.

You’ll know if you’ve had a puffback!  It is usually quite easy to tell.  Soot covers all areas of the home or business & may range from light to very heavy particulate in every nook and cranny. In some cases, it is a fine layer that just appears to be regular dust.  However, this "dust" can “re-appear” hours after you clean, and there’s usually a strong odor of oil in affected rooms.  At SERVPRO of West Chester & Southern Delaware County, we have certified technicians who can make it, "Like it never even happened."

You can prevent puffbacks in one easy way:  Your best precaution against a puffback is to have your oil burner inspected annually, so that it’s in good repair.  This is no guarantee against having a puff back, but it greatly reduces your risk.   Keep debris, animal hair or anything that could interfere with proper functioning away from your oil burner.

What to avoid and tips for not making a bad puffback worse:  Do not attempt to wash wallpapered or flat painted walls, clean carpets or upholstered furniture. Avoid touching things.  

What you should do first: 

    •    Notify your insurance agent or company immediately and tell them that you have your local SERVPRO restoration company on the way.

    •    Most insurance companies know SERVPROs and our certified disaster recovery companies, so schedule a free walkthrough with Danielle Mortimer at (610) 506-8919 and we'll work with the insurance adjusters and get them the pictures, data and measurements needed.

    •    Next, most home and business owners policies encourage you to clean or hire a qualified disaster response company right away, to help you clean your property, return to the home and get your life back quickly; talk to your local agent about who to call.  A puffback is soot and it is particulate and can be carcinogenic if a lot is inhaled.  You will have soot on every surface in your affected area.

    •    Have a qualified team begin cleaning all affected areas as soon as possible, to prevent more damage.

    •    Soot travels & will re-appear if it’s not completely removed.

Tips on what NOT to do:

    •    Do not attempt to wash wallpapered or flat-painted walls. (incorrect cleaning cab compound the soot residue problem)

    •    Do not try to clean carpets and upholstered furniture. Avoid touching things. (Soot on your hands can permeate upholstery, walls and woodwork causing further damage.)

    •    Try not to walk on flooring in affected area because you will grind in soot and make it harder to remove.

    •    Do not use wet cleansers on anything, especially fabrics or porous materials!

Plan to call in professionals for help, whether it's our SERVPRO or another restoration team that has background checked, certified staff to clean up, so you can quickly get your life back to normal!

 #heretohelp

Call Danielle 610-506-8919

Biohazard Cleanups

2/16/2021 (Permalink)

Call Danielle 610-506-8919

When faced with the danger of biohazard cleanup and restoration, did you know that qualified professionals should be called? SERVPRO® of Southern Delaware County & West Chester wants the business and homeowners to know that our highly trained specialists are on hand to take care of your emergency cleanup and restoration needs. Our ability to immediately respond to your emergency helps to minimize the damage and the cleaning and restoration costs. We can also help you manage the insurance paperwork and process. Here are some of the residential and commercial biohazard services  SERVPRO of Southern Delaware County & West Chester provide:

  • Crime Scene Cleanups
  • Suicide
  • Homicide Cleanups
  • Blood Cleanup
  • Accident Cleanup
  • Hoarding Scenes
  • Animal Waste/Remains
  • Chemical Spills
  • Tear Gas Cleanup

If you find yourself dealing with the aftermath of a biohazard disaster, SERVPRO of Southern Delaware County & West Chester wants to help. No matter what your emergency may be, we will always treat your property and the people involved with the greatest empathy and respect. We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore damage caused by biohazard for Southern Delaware County & West Chester residents and business owners. Call us today at 610-506-8919 to find out about our cleanup and restoration services. We’ll take care of your damage “Like it never even happened.”

SERVPRO of Southern Delaware County is independently owned and operated.

Call Danielle 610-506-8919

Here to Help!

2/12/2021 (Permalink)

From disaster…

Time and again the professionals at SERVPRO of Southern Delaware County & West Chester have been on the front lines in post-catastrophe situations with their service being invaluable to adjusters and homeowners alike. From the mold created by catastrophic water leaks to soot and smoke removal after a house fire, we bring stability and efficiency to the job that only professionals can bring.

…to normal.

At the end of the day, you just want to turn the key, walk in the door, sit your things down, and sink into a soft chair to relax. You’ve just endured the trauma of some fire, water, or mold disaster and clean up and you don’t want to continue to be in the middle of a disaster area. We will strive to make your situation as painless as possible and when the job is complete  and you return to your normal way of living, it will have been our pleasure to have helped make it “Like it never even happened.” So, when or if you’re faced with any of the previously described problems, SERVPRO of Southern Delaware County & West Chester encourages you to call 610-506-8919  so we can help you remediate the damage.

Call Danielle for all your restoration needs 610-506-8919.

Always Here to Help

2/8/2021 (Permalink)

Call Danielle 610-506-8919

1700+ reasons why…

In the beginning, there was a painting business in California and from that SERVPRO was born. There are now currently over 1700 stores from our Atlantic Seaboard to our Pacific Frontier. Over seventeen hundred franchises tell the tale. We have grown phenomenally and are continuing to grow. Your business in Southern Delaware County & West Chester has been the cornerstone of that growth and we recognize that. Because of you, we strive to always put our best foot forward. Whether bagging up hazardous waste or speaking with insurance adjusters, our efforts are and always will be to give you our best.

Over five decades…

Without experience, the best intentions are fruitless. We, here at SERVPRO of Southern Delaware County & West Chester have experience. In fact, we’ve got over five decades of professional cleaning and restoration know-how scattered across the country. The staff at our franchisees are well trained and professional when performing their duties and/or assessing your situation. If and when you are facing the discomfort of a high-stress situation; find us online or call us at (610) 506-8919 and we will put those years of experience to work for you.

Call Danielle 610-506-8919

Air Purifiers

2/3/2021 (Permalink)

At SERVPRO of Southern Delaware County & West Chester, we care about our communities health and safety. Are you one of the millions who suffer from asthma or allergies everyday? Do you own an air purifier? Do you think about the air quality of your home?

Maybe it's time to invest in an air purifier for yourself. You can buy one these days for under $80, the cost of a monthly cell phone service bill.

Most people who buy air purifiers do so in hopes of easing asthma, allergies or even just dust in their homes. The very best portable air purifiers are very effective at cleaning the air, mold spores, smoke, dust, and pollen at their highest and lowest speed.

Mold spores range from 1-30 microns, and air purifiers remove mold as small as .003 microns. UV light is helpful but is not required for removing spores. Mold spores die inside the HEPA filter due to the fact that it's a dry sterile environment. A quality HEPA air purifier removes airborne mold spores and keeps the air quality of your home at par.

If your kids or loved ones constantly suffer from asthma and allergies, test out a good quality air purifier to see if you notice a difference. You'll be glad you did.

Call Danielle 610-506-8919

Why SERVPRO

1/31/2021 (Permalink)

Call Danielle 610-506-8919

Here at SERVPRO of Southern Delaware County & West Chester, we have an amazing staff who work hard for you every day. From our owners, who guide us all with years of experience, to our office staff, who work diligently with your local and national insurance agents, to our production team, who are always on standby for you to get the job done ASAP, we strive to provide top notch customer service.

If you are looking for a local company to provide professional and timely services, SERVPRO of Southern Delaware County & West Chester is the place, and we won't let you down. Give us a call today and schedule a free estimate, and our team will be out to assist you with any and all restoration or mitigation needs you may have.

Call Danielle 610-506-8919

24 Hour Water Damage Restoration

1/28/2021 (Permalink)

Call Danielle 610-506-8919

SERVPRO of Southern Delaware County & West Chester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 610-506-8919

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southern Delaware County & West Chester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southern Delaware County & West Chester

SERVPRO of Southern Delaware County & West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call Danielle 610-506-8919

Why are SERVPRO Trucks Green?

1/27/2021 (Permalink)

You've most likely seen the restoration crews of SERVPRO of Southern Delaware County & West Chester out and about in your neighborhoods helping to recover disasters from fire, water and mold loss.  It’s hard to miss our green service vehicles as they drive through your local community.  But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

 Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster. 

Call Danielle 610-506-8919

When Disaster Strikes

1/25/2021 (Permalink)

When disaster strikes…

For many, your home in Southern Delaware County & West Chester represents a lifetime of hard work and a place where roots are important. It is where family gathers, and where your most endearing and important memories are made. When a disaster strikes; whether it be fire, storm, mold, or other water damage/flooding, it will likely be one of the most traumatic experiences of your life.

When these things happen and stress is high, call us. Our professionalism and rapid response time, as well as our nonintrusive cleanup and exit should do much to ease the burden you are bearing. SERVPRO of Southern Delaware County & West Chester really does want to help you carry the load.

…we’ll be there to ease your burden.

Sharing a load to SERVPRO of Southern Delaware County & West Chester means our work makes your situation more bearable. Twenty-four hours a day/seven days a week we are on call with equipment that is up-to-date, and people who are professional and efficient. Our goal is to keep you moving forward with as little worry as possible in Southern Delaware County & West Chester.

For all your restoration needs, call Danielle 610-506-8919

Why SERVPRO of Southern Delaware County & West Chester

1/20/2021 (Permalink)

Call Danielle 610-506-8919

Why SERVPRO?

Ted Isaacson opened the first SERVPRO® in 1967 in Sacramento, California selling his first Franchise in 1969.  In 1988 the SERVPRO headquarters moved to Gallatin, Tennessee. SERVPRO now has 1700+ Franchises in the United States and Canada. SERVPRO of Southern Delaware County & West Chester specialize in cleanup and restoration services. We can make your fire, smoke, water, or mold damage “Like it never even happened.” 

What does SERVPRO of Southern Delaware County & West Chester do?

SERVPRO provides:

  • Residential & commercial cleanup of: water/ flood damage, fire damage, and storm damage
  • Mold remediation
  • Restoration

SERVPRO performs these specialties, including:

  • Water Restoration
  • Fire Restoration
  • Mold Removal
  • Biohazard
  • Sewage
  • Drapes and Blinds
  • Odor Removal
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti
  • Air Ducts and HVAC
  • Ceilings, Floors, and Walls
  • Carpet and Upholstery

For all your restoration needs, call Danielle 610-506-8919

Cleaning Products - Why SERVPRO of West Chester Should Take Care of Your Property

12/1/2020 (Permalink)

Call Danielle 610-506-8919

A few of our cleaning products.

As your local mitigation, remediation and restoration company, SERVPRO® of West Chester carries a variety of professional cleaning products. We do not use the same cleaners that you can purchase in a store. SERVPRO® Industries have scientists on staff that formulate products that are designed exclusively for our franchise. You can be assured that the most effective products are being used to take care of your loss.

Our products are used to decontaminate, deodorize, clean leather & wood, general cleaning and much more. Each of our products are labeled and specify proper cleaning use. As our customers, for your knowledge and comfort, our technicians carry the Safety Data Sheets per product.

We ensure thorough cleaning is maintained throughout each job because we think of your property as our own.

SERVPRO® of West Chester is available 24/7/365. We are a highly trained water, fire, mold and biohazard restoration company with many services not typically covered by other restoration companies.

Our SERVPRO Professionals are highly trained in property mitigation, remediation and restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. 

Call SERVPRO of West Chester today for your cleaning, mitigation, and remediation needs. 610-506-8919

Why SERVPRO of West Chester?

9/18/2020 (Permalink)

Choose SERVPRO of West Chester!

Why should you choose SERVPRO of West Chester? Our professional crews care about you and restoring your property back to normal. We are here to help in any fire, water, or mold situation.

Here are what some of our customers had to say:

“Danielle is such a good front person for this company. No matter how frazzled she may be, she comes across as fresh and helpful as can be. She makes you feel that you are in such confident hands. She is even so helpful and ready to help even when she is working overtime which she does not even get paid for! She answered every text I sent including when she was in a Zoom conference. Thank you!”

“SERVPRO recently serviced my flooded basement. While something I had planned for, Will and his team were excellent. Not only was their pricing significantly more affordable than any other place I had looked into, they were great to work with. Will was very informative through the process. His crew was very respectful, and friendly. The job was done well, and they left my basement dry very clean. I hope to not need a service like this again, but in the chance I did I would definitely use this crew again. I highly recommend. Thanks for the excellent work!” 

“We had a lot of mice droppings in our attic and I found out SERVPRO performs clean up services. It was great to work with Danielle at the office and the team came out and did a great job cleaning everything up. I highly recommend!”

We pride ourselves on helping our customers. Call SERVPRO of West Chester for any fire, water, or mold damage to your home or business. 610-506-8919

Together We Restore your Home in West Chester

2/19/2020 (Permalink)

SERVPRO of West Chester promises to answer when you call.

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your West Chester home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes.  SERVPRO of West Chester can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in West Chester.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of West Chester promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of West Chester is independently owned and operated.

From Disaster to Normal in West Chester

2/13/2020 (Permalink)

When a disaster is occurring in your property, there is no time to waste.

From disaster…

Time and again the professionals at SERVPRO of West Chester have been on the front lines in post-catastrophe situations with their service being invaluable to adjusters and homeowners alike. From the mold created by catastrophic water leaks to soot and smoke removal after a house fire, we bring stability and efficiency to the job that only professionals can bring.

…to normal.

At the end of the day inWest Chester, you just want to turn the key, walk in the door, sit your things down, and sink into a soft chair to relax. You’ve just endured the trauma of some fire, water, or mold disaster and clean up and you don’t want to continue to be in the middle of a disaster area. We will strive to make your situation as painless as possible and when the job is complete  and you return to your normal way of living, it will have been our pleasure to have helped make it “Like it never even happened.” So, when or if you’re faced with any of the previously described problems, SERVPRO of West Chester encourages you to call (610) 854-8769  so we can help you remediate the damage.

Who Should I Use for Restoration Purposes in West Chester

2/3/2020 (Permalink)

The SERVPRO of West Chester's promise is to provide quality and integrity based service.

Emergency situations usually call for quick reaction. In cases where a home or business structure in West Chester is being compromised by unhealthy and/or unsafe conditions, SERVPRO of West Chester is the-fast-response you need to get relief.  Chaotic situations can be handled or endured in an orderly fashion with professionals and the right tools applied. When you must choose your clean-up/restoration specialist, you are likely considering a few important things:

  • Convenient location
  • 24/7 availability
  • Professionalism
  • Efficiency
  • Honesty
  • Experience
  • Latest equipment

SERVPRO of West Chester is the answer.

In a problematic and possibly chaotic situation, remember, we’re here to help.  SERVPRO of West Chester are business owners, homeowners, and renters just like you so we understand the initial needs. The SERVPRO of West Chester's promise to you is to provide the same quality and integrity based service that we, as your neighbor, may also need in the future.

Rental Property Mold in West Chester

1/27/2020 (Permalink)

Whatever the disaster, remember that SERVPRO is Here to Help.

SERVPRO of West Chester understands mold and we want to educate our community about the best ways to prevent and treat your West Chester property to avoid costly repairs. 

Mold:

  • grows from mold spores
    • spores are too small to see unaided
    • spores can survive harsh environments for many years
  • can grow almost anywhere 
  • needs to have only
    • above-freezing temperatures
    • protein, such as in animal dander, skin cells, wood, plaster, carpet
    • moisture (high humidity is enough)
  • grows rapidly
  • damages property
  • has a bad smell
  • is unsightly

If you have a small amount of mold on a dish, you can clean it. You can even throw it away. However, if you have a large amount of mold, you need licensed mold remediation from an industry professional. The Environmental Protection Agency (EPA) defines a “large amount” as 10 square feet or more. 

If you suspect your apartment or office building might have mold, you need to have a certified mold inspector out to examine the area. SERVPRO of West Chester cannot identify what kind of mold you have, but we are licensed in mold remediation and we can repair the damage caused by mold.

When you have a concern about mold damage in your apartment or condominium, speak with your landlord or property manager if you think he/she should hire licensed professionals. Whatever the disaster, remember that SERVPRO is Here to Help.

Links:

https://www.cdc.gov/mold/faqs.htm

https://www.fema.gov/pdf/rebuild/recover/fema_mold_brochure_english.pdf

Ease your Burden when Disaster Happens in West Chester

1/24/2020 (Permalink)

Ease your Burden when Disaster Happens in West Chester.

When disaster strikes…

For many, your home in West Chester represents a lifetime of hard work and a place where roots are important. It is where family gathers, and where your most endearing and important memories are made. When a disaster strikes; whether it be fire, storm, mold, or other water damage/flooding, it will likely be one of the most traumatic experiences of your life. When these things happen and stress is high call us. Our professionalism and rapid response time, as well as our nonintrusive cleanup and exit should do much to ease the burden you are bearing. SERVPRO ofWest Chester really does want to help you carry the load.

…we’ll be there to ease your burden.

Sharing a load to SERVPRO ofWest Chester means our work makes your situation more bearable. Twenty-four hours a day/seven days a week we are on call with equipment that is up-to-date, and people who are professional and efficient. Our goal is to keep you moving forward with as little worry as possible in West Chester. Please contact us online or at 954-921-8992.

Sharing the SERVPRO History in West Chester

1/21/2020 (Permalink)

SERVPRO of West Chester is ready to make your disaster “Like it never even happened.”

Why SERVPRO?

Ted Isaacson opened the first SERVPRO® in 1967 in Sacramento, California selling his first Franchise in 1969.  In 1988 the SERVPRO headquarters moved to Gallatin, Tennessee. SERVPRO now has 1700+ Franchises in the United States and Canada. SERVPRO of West Chester specializes in cleanup and restoration services in West Chester. We can make your fire, smoke, water, or mold damage “Like it never even happened.” 

What does SERVPRO of West Chester do?

SERVPRO of West Chester provides:

  • residential & commercial cleanup of:
    • water/ flood damage
    • fire damage
    • storm damage
  • mold remediation
  • restoration

SERVPRO of West Chester performs these specialties, including:

  • Water Restoration
  • Fire Restoration
  • Mold Removal
  • Biohazard
  • Sewage
  • Drapes and Blinds
  • Odor Removal
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti
  • Air Ducts and HVAC
  • Ceilings, Floors, and Walls
  • Carpet and Upholstery



SERVPRO of West Chester works directly with most insurance companies, and is available 24 hours a day, seven days a week in West Chester.

Why SERVPRO of West Chester? Each franchise is an individually owned and operated company.  We have advanced expertise in water restoration along with specialized equipment in water removal and also advanced drying equipment.  

Technicians at SERVPRO of West Chester will keep you informed as they restore your damage so you will know what SERVPRO did, and how the process worked.  

SERVPRO of West Chester is independently owned and operated. 

Every Home Should Have an Air Purifier

3/8/2019 (Permalink)

At SERVPRO of West Chester, we care about our communities health and safety. Are you one of the millions who suffer from asthma or allergies everyday? Do you own an air purifier? Do you think about the air quality of your home?

Maybe it's time to invest in a air purifier for yourself. You can buy one these days for under $80, the cost of a monthly cell phone service bill.

Most people who buy air purifiers do so in hopes of easing asthma, allergies or even just dust in their homes. The very best portable air purifiers are very effective at cleaning the air, mold spores, smoke, dust, and pollen at their highest and lowest speed.

Mold spores range from 1-30 microns, and air purifiers remove mold as small as .003 microns. UV light is helpful but is not required for removing spores. Mold spores die inside the HEPA filter due to the fact that it's a dry sterile environment. A quality HEPA air purifier removes airborne mold spores and keeps the air quality of your home at par.

If your kids or loved ones constantly suffer from asthma and allergies, test out a good quality air purifier to see if you notice a difference. You'll be glad you did.

ONE-FOUR-EIGHT Response!

2/8/2019 (Permalink)

What is 1-4-8? How can 1-4-8 help me? These are some of the questions we are about to answer for you, and show you how exactly 1-4-8 can help everyone involved. 1-4-8 stands for 1 hour, 4 hours, and 8 hours. This means that within one hour from the notice of loss, a SERVPRO franchise professional will contact you to arrange for service. That within 4 hours of loss notification, a SERVPRO franchise professional will be on-site to start mitigation services, even after hours. Within 8 hours of on-site arrival, a verbal briefing of the restoration plan will be communicated to the appropriate person (this may be the customer, the person responsible for billing, or the insurance adjuster). This does not apply under certain conditions, such as catastrophic events, or storm situations. Just know that we pride ourselves on 1-4-8. Give us a call 24/7/365 and we can get started on the 1-4-8! We here at SERVPRO of West Chester look forward to serving you! 610-692-8884

Why you should chose SERVPRO of West Chester

2/8/2019 (Permalink)

Here at SERVPRO of West Chester, we have an amazing staff who work hard for you every day. From our owners, who guide us all with years of experience, to our office staff, who work diligently with your local and national insurance agents, to our production team, who are always on standby for you to get the job done ASAP, we strive to provide top notch customer service. If you are looking for a local company to provide professional and timely services, SERVPRO of West Chester is the place, and we won't let you down. Give us a call today and schedule a free estimate, and our team will be out to assist you with any and all restoration or mitigation needs you may have.

610-692-8884

SERVPRO Named to Entrepreneur's Top 10 Franchise List for Tenth Consecutive Year

2/8/2019 (Permalink)

SERVPRO retains top ranking in restoration services category in the 2018 Franchise 500 rankings.

SERVPRO maintains its hold on the top ranking in the Restoration Services industry for the 10th consecutive year in the 2018 Franchise 500 rankings from Entrepreneur magazine. 

"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."

According to Steen, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

•SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.

•SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.

"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."

SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies.

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