Recent Posts

Water damage destruction

9/9/2022 (Permalink)

a line of men in a room wearing SERVPRO jackets Our team, standing ready

Water is one of the most destructive forces on Earth, and one of the most underestimated. Even the smallest trickle of water, if left unchecked, can have a devastating effect on a home or business. No matter what the cause, from a burst pipe to an overflowing appliance or a storm surge, water damage can be dangerous and even deadly.

Water is a part of life here in the area but when it becomes too much to handle, residents and business owners need a water restoration service they can turn to for professional help and that’s where SERVPRO comes in.

We are, situated inland, but we are also vulnerable to storms and bad weather

It can bring heavy rains and storm surge that lead to water damage.

SERVPRO is part of this community too, so we understand the challenges that the weather can bring and we’re prepared to respond 24/7 to help our neighbors when they’re in need.

Unlike almost any other water restoration service, we have cutting edge training that enables us to respond quickly and professionally to any size job. Once on site, we use the latest techniques and state-of-the-art equipment to handle water damage thoroughly so that your property will look “Like it never even happened”.

At SERVPRO we make it our business to respond faster to any disaster and to handle every fire restoration job with the utmost safety.

That’s the professional difference and that’s the experience you’ll get when you call SERVPRO.

With our state-of-the-art equipment and certified training you’ll know you’ve got the best in restoration by your side.

SERVPRO is the most trusted name for fire damage restoration

9/2/2022 (Permalink)

fire engines at nite parked with hoses from the trucks going across a lawn We can help

Any disaster can take a toll on a home or business but perhaps nothing is more devastating than the effects of a fire. Fires usually strike suddenly and cause a wide range of damage, which can leave you reeling and unsure of where to turn for help.

As desperate as you may feel, it’s important to know that you can turn to SERVPRO for the safest fire restoration services in the area.
As beautiful as our area is, it’s hard to think about something as awful as fire striking, but unfortunately it can occur at any time.

Understanding The Full Scope of Fire Damage
Of course the immediate picture most people have of fire damage is burned and broken belongings, scorched structures and melted plastics caused by the extreme heat of flames.

Sadly, in terms of fire damage that only begins to scratch the surface

There is much more to fire damage and all of it has to be taken into consideration when performing safe and thorough restoration services.
Flames bring along the added hazard of smoke and soot, both of which can permeate surfaces and cause health effects.

In order to thoroughly restore fire damaged property, a careful and exacting cleaning process is required, using professional quality equipment and specialized training.

Professionals will also need to assess each item to determine if it is capable of being restored or will need to be discarded.

Surprisingly, when it comes to fire damage the single most harmful factor is actually water. While water is essential for putting out fires, it can also compound the damage to homes, businesses and belongings from the fire itself and may lead to rotting of support systems as well as mold growth and infestation if it is not addressed quickly and thoroughly.

It’s usually impossible to avoid fire damage, which is why it is so important to make sure that the damage is addressed properly.

Because fire can affect every part of a residential or commercial property, right down to the interior support structure, it is essential to move quickly and safely when handling fire damage.

The sooner you begin the restoration process, the sooner you can get back on your feet again and the better your chances of reducing your expenses.

SERVPRO Makes a Difference When Disaster Strikes

8/15/2022 (Permalink)

fire damaged room with do not enter sign and tape blocking door No matter what happens, you can count on us to help

Disaster can take many different forms, all of which can leave a trail of destruction and devastation behind.

At times like these, you can rely on SERVPRO for quality restoration and rebuilding. Our employees are trained to handle any kind of damage and leave your property looking “Like it never even happened”.

Here in the West Chester area property owners face challenges ranging from brutal snowstorms to fires.

Any of these can cause severe water, soot and smoke damage, and if it isn’t handled properly and in a timely manner it can become even more dangerous and costly.

Storm-related damage can be particularly devastating to the many historic properties in the West Chester area.

Snow, ice and water can all impact roofs and gutters, leading to severe leaks and potentially hazardous mold infestation.

Water that seeps in through foundations or flooded basements can also weaken already compromised support structures.

With over 50 years in the business, SERVPRO has been the name to trust when any kind of disaster strikes and we’ve got the training and equipment to handle all of your water restoration, fire restoration and mold remediation needs.

We’re prepared to respond 24/7 because we know how important it is to move quickly when damage occurs.

Whether you’re dealing with a simple household accident or a major disaster you need a name you can trust for professional restoration and remediation service.

Call SERVPRO and we’ll make your property look “Like it never even happened”.

Take Steps To Prepare For Storm Damage

8/10/2022 (Permalink)

SERVPRO vehicles in a parking lot after a storm After the storm... You can count on SERVPRO

Storms can hit in both warm and cold months and can have serious effects, including broken windows, damaged shingles, and flooded basements.

While it may not be possible to avoid storm damage entirely, there are some steps that residents of the West Chester area can take to guard against it and potentially save themselves money and headaches when the storm is over.

This area is rich in history, reflected by the sizable West Chester Downtown Historic District which contains over 3,000 buildings.

That makes it even more important to do everything you can to protect your property so it can withstand storm damage. 

Here are four simple steps you can take:

  1. Guard against wind damage – Stay on top of roof repairs, keep gutters clean and use window covers or storm shutters to guard against strong winds. Protect any attached structures like porches, decks, and carports to be sure they’re stable and take in any outdoor furniture or other loose objects.
  2. Check your landscaping – Remove any loose tree branches, tie down any shrubs that might get pulled up and blown, and consider changing your gravel driveway and walks to shredded bark, which is much less destructive when blown.
  3. Review your insurance – Do a regular review of your insurance policy and you won’t face any surprises when it comes time to file a claim.
  4. Take plenty of photos – Filing an insurance claim will be much easier if you have a complete record of the current status of your home before the damage occurs. Photos will help prove the extent of damage and will allow you to compile a thorough inventory.

No matter how prepared you are, when you’re facing storm cleanup you need professional help you can rely on.

SERVPRO is prepared to handle all of your storm damage restoration needs, with thorough training and state-of-the-art equipment.

We know how devastating storm damage can be and we’ll do whatever it takes to get you back on your feet again.

When storms hit turn to SERVPRO, the name you can trust for professional restoration services.

Odors from Floods May Require SERVPRO's Expertise & Equipment

7/24/2022 (Permalink)

Physical damage from a storm is simple to spot. The clean-up processes are labor intensive and require heavy equipment for parts of them. Trying to remove other damage such as the odors left behind from flood waters are often just as difficult.

When it comes to flooding from severe storms, time compounds the problem. If a house or apartment has suffered structural damage, then it may be several days before the owners or an SERVPRO restoration team can even enter.
Once we do enter and ensure a safe work environment, team members track down the source as best as possible. Since there are multiple, potential sources throughout the structure, the likelihood is that there are many odors as well. To combat them all, we use the multiple methods approach, which pairs different types of deodorants depending what is needed.
Masking agents are time release beads which cover unpleasant odors with a pleasant smell while other agents absorb or otherwise neutralize them.

Absorption and filtration agents use activated charcoal to absorb the sources of the odor; specifically, the humidity, moisture, and oils.

Disasters Don't Plan Ahead. You Can

7/24/2022 (Permalink)

SERVPRO of West Chester Recognizes National Preparedness Month with a Reminder to Home and Business Owners: 

As your local disaster restoration specialist, we offer no-cost tools to help property owners prepare a comprehensive emergency readiness plan.

 September is National Preparedness Month, an annual event sponsored by the Federal Emergency Management Agency (FEMA) to raise awareness about the importance of preparing—in advance—for the unexpected. In support of this initiative, the owner of SERVPRO® of West Chester, Rich Quinn, encourages property owners to take the following two steps now to protect their family, home, and business in the aftermath of a disaster.

  1. Review and update your emergency preparedness plan, including business and life continuity plans. If you don’t yet have a plan, use the tools provided by FEMA to get started. (

  2. Collect and store time-critical information, like the location of shutoff valves, fire suppression system controls, and emergency contact numbers electronically, where it is immediately available to assist first responders.

“Evacuation plans and emergency supply kits help you survive a disaster, but a comprehensive emergency preparedness plan helps you recover from a disaster,” said Quinn. “The most effective response to any emergency is a fast response. That’s why having critical system and contact information at your fingertips is so important. A quick and effective response helps minimize repairs and downtime, helping both businesses and families get back on track in less time, with less stress.”

 SERVPRO offers tools for both commercial and residential property owners to help them minimize damage and recover quickly from emergencies. The SERVPRO READY app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the FREE APP at

Regional West Chester area business owners can take an additional preparedness step by designating SERVPRO of West Chester as their disaster mitigation and restoration provider. SERVPRO of West Chester professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) and storing that profile in the READY app. “Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal,” said Quinn. “Even in the confusion and panic that often surround a disaster, a property owner or manager using the SERVPRO READY app can reach out for expert help right from the scene, using a cell phone, call 610-692-8884 or”

Why You Should Have Commercial Cleaning Done at Your Business

7/24/2022 (Permalink)

Americans spend most of their waking hours at work. While many businesses use a cleaning service, the actual cleaning performed is often minimal, with a quick vacuum and emptying of trash. Deeper dirt, dust, allergens, and pathogens remain in carpets, on blinds, and deep within the upholstery of office furniture. There are so many benefits to having a commercial deep cleaning done at your business. First, employees thrive and work better in a clean, and fresh environment. Think about it, no one would want to work in a dirty environment, especially people who have allergies, and other health conditions.

By doing a deep commercial cleaning, you also prevent the spread of viruses and diseases. This means less sick days, and healthier employees which is key. It also is a more professional appearance when customers or clients walk into your business. If you have a clean environment, customers notice that as well. It also leads to long term cost savings. Having a deep commercial cleaning helps keep the cabinets, desks, and carpets in better condition, and having them last longer.

Consider having SERVPRO of West Chester do a deep commercial cleaning at your business. It just makes sense for your business to thrive in multiple ways.

What is Mold?

7/24/2022 (Permalink)

Molds are various types of fungi (singular = fungus) that grow in filaments and reproduce by forming spores that can travel through the air. The term mildew refers to some kinds of mold, particularly mold in the home with a white or grayish color or mold growing in shower stalls and bathrooms. Mold may grow indoors or outdoors and thrives in damp, warm, and humid environments. Mold exists in essentially any environment or season.

The most common types of household mold found indoors include CladosporiumPenicilliumAlternaria, and AspergillusStachybotryschartarum (also known as Stachybotrys atra and sometimes referred to as "black mold") is a greenish-black mold found indoors, although it is less common than the other types of mold found in homes. Stachybotrys grows on household surfaces that have high cellulose content, such as wood, fiberboard, gypsum board, paper, dust, and lint. There are types of mold that can grow on substances as different as foods and carpet.

Molds reproduce by forming tiny spores that are not visible to the naked eye. Mold spores are very hardy and can survive under conditions in which mold cannot grow, such as in dry and harsh environments. These spores travel through outdoor and indoor air. When the mold spores in the air land on a surface where moisture is present, mold can then start to grow.

Outdoors, molds play a role in the decomposition of organic material such as dead trees, compost, and leaves. They are most common in damp, dark areas or areas of decomposing plant life. People often find mold indoors in basements or shower stalls. Indoor mold in residential areas has the potential to cause health problems and can destroy surfaces and objects where it grows

Smoke & Odor Removal Can Be Tricky

7/24/2022 (Permalink)

Many smaller fires thankfully lack major burn damage to the home, but can still create a mess through smoke, ash and fire extinguisher residue. Small fires, especially in the kitchen, can coat an entire room in smoke and ash even if they only burn for a few minutes. As a result, multiple treatment techniques and avenues must be considered and used.

SERVPRO of West Chester (SPWC) has a varied set of processes and equipment to uniquely assess the situation properly. We will professionally work with your insurance company, as a single restoration plan is developed. Here are a few different ways to deal with smoke damage for a small fire in your home or at your business. 
Heavy-Duty Cleaning Equipment 
Even “contained” fires in West Chester and Chester County can often require a sizable cleanup job. Ash and smoke tend to coat nearby surfaces thickly, and more common household cleaning supplies simply aren't strong enough to remove this smoke-caused material. SERVPRO of West Chester, the leading local fire and smoke restoration company has access to a variety of effective and specialized cleaning supplies that make short work of visible staining, streaking, and other non-burn damages that can be created by fire extinguishers being used. 
Deodorizing the Air
Once SPWC has cleaned up any visible damage, the scent of smoke can still linger in a room. Unfortunately particles become embedded in ceilings, walls, and objects, becoming extremely difficult for a homeowner to remove fully. It is virtually impossible to eliminate the smell of smoke without the right tools and solutions. Just cleaning the carpet is not enough. Typically by using an ozone machine monitored by a SPWC trained professional, the chemical makeup of the ambient air will do the trick. For stubborn situations, SPWC may use a thermal fogging machine to flush out the odors from a room, removing even the deepest smoke smells.
Carpet and Fabric Cleaning 
Objects and belongings usually also suffer fire damage. Carpets, rugs and other fabrics are some of the trickiest materials to deal with, as their small fibers are often both delicate and excellent traps for ash and smoke particles. Keep in mind documentation, electronics, furniture, frames and other valuables may need restoration, too. Count on SERVPRO of West Chester to lead the way on helping to bring your cherished items back to life. Our trained experts will assess the entire situation, property and contents so the repair and restoration efforts are professionally coordinated to the satisfaction of your insurance adjuster and yourself. Communication is the key on this front.

How can we help you? We promise to take the hassle out of getting your home or business back up and running. Call Danielle 610-506-8919. 

West Chester 24-Hour Emergency Water Damage Service

4/20/2022 (Permalink)

SERVPRO of West Chester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 610-692-8884

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Chester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of West Chester

SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.